Find a TenderAwarded
Published 3 Nov 2023, 09:32 GMT

Official UK procurement notice

Direct Payments Advice and Support Service

Official notice

Authority: Thurrock Council (Local council)

ServicesOpen procedureSME suitable
Published estimate£750,000≈ £188k / year4.7% below published estimate
Submissions closed 8 Dec 2023awarded 16 Feb 2024
Awarded to Purple Zest Limited
Contract term 4 yrsends 31 May 2028 · extension options published · starts 1 Jun 2024

What is being bought

Published requirement description

The Council’s requirement under this Contract is for the provision of Direct Payment Advice and Support service. The Council is seeking a provider that:

  • Has a proven record of delivering a direct payment advice and support services to a good standard, ensuring dignity and respect at all times.
  • Has proven experience of understanding and working with service users that are eligible for Adult Social Care services.
  • Has appropriately trained staff who understand the importance of personalisation and how choice and control has a positive impact on people’s lives.
  • Is reflective and facilitate good practice by encouraging the service users and stakeholders to give feedback, which is used to improve its service offer.
  • Is committed to supporting innovation and the creative use of direct payments to support users to meet their needs and aspirations.The estimated contract value given in II.1.5 is for the full six year contract period (4+1+1).
  • Recurrence: Further notices are expected either in four years, five years or six years, depending on whether the extension options are taken.

CPV: Administrative social services · Guidance services · Health and social work services · Other community, social and personal services

The lotProcurement structure

single lot · value published
Lot #1The Council’s requirement under this Contract is for the provision of Direct Payment…AwardedRenewal 4 yrsPublished value£750,000

The Council’s requirement under this Contract is for the provision of Direct Payment Advice and Support service. Additional information: Please note the estimated contract value includes all extension options (a total of six years).

Contract period: 1 Jun 2024 – 31 May 2028 (4 yrs)
Delivery: East of England
Extensions: The contract is for an initial four years with the option to extend by up to two years.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published award criteria (2)
  • Quality: 40
  • Price: 60
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement

Yes · Further notices are expected either in four years, five years or six years, depending on whether the extension options are taken.

First published
3 Nov 2023, 09:32 GMT
Last source update
18 Feb 2024, 18:43 GMT
Award evaluation window
8 Dec 2023 – …
Authority reference
PS/2023/043
FTS notice number
2024/S 000-005303
Classification (CPV)
Administrative social servicesGuidance servicesHealth and social work servicesOther community, social and personal services
Delivery area
East of England (UKH32)
Official registry OCID
ocds-h6vhtk-04117d Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Thurrock Council shall incorporate a 10 calendar day standstill period starting the day after the date on which the award of the contract is communicated to tenderers, allowing unsuccessful tenderers to seek further debriefing from the Council before the contract is entered into.

Publisher note: Contract awarded

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup

Tender documents are also served through a separate tool: https://in-tendhost.co.uk/thurrockcouncil/aspx/ProjectManage/1518 ↗

Submission deadline
8 Dec 2023, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
8 Dec 2023, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

8 Dec 2023 → 1 Jun 2024 · 4 dates
  1. Submission deadline
    8 Dec 2023, 12:00 GMT
  2. Bids opened
    8 Dec 2023, 12:00 GMT
  3. Notice published
    18 Feb 2024, 18:43 GMT
  4. Contract starts
    1 Jun 2024, 00:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    18 Feb 2024, 18:43 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £714,9261 contract exc. VAT
Bids received 32 from SMEs
Contracts signed 1latest 16 Feb 2024
Awarded toValueDateStatus
Purple Zest Limited£714,926 †—Awarded

Contracts

  • Direct Payments Advice and Support Service · Purple Zest Limited

    Signed
    16 Feb 2024
    Value
    £714,926
    Period
    … – 31 May 2028
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids · 3 electronic2——

Contracting authority & participating public bodies

Thurrock Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Civic Offices, New Road, Grays, East of EnglandContact email Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria