Find a TenderAwardedContract details notice
Published 4 Jul 2025, 14:40 BST

Official UK procurement notice

Digital Transformation Consultant · UK public procurement notice

Official notice

Authority: Anchor Hanover Group (Public body)·Consortium: 2 public authorities

ServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Sectors: IT Services & Software (72) Delivery: UK
Published estimate£500,000≈ £500k / year · £600,000 inc. VAT9% below published estimate
Submissions closed 15 Aug 2025awarded 13 Nov 2025
Awarded to Caleb Transformation Services
Contract term 1 yrends 30 Nov 2026 · up to 30 Nov 2027 with extensions · starts 1 Dec 2025

What is being bought

Published requirement description

Core Responsibilities:

Programme Leadership:

  • Lead the overall transformation programme for the initial 12 months.
  • Drive alignment and prioritisation across Data, Technology, and Change teams.
  • Maintain executive engagement and ensure regular, effective communication with the

Executive Team and support reporting to Board.

Enterprise Architecture Governance:

  • Provide architectural oversight and chair governance forums when required.

Solution Implementation:

  • Work with Anchor's preferred Microsoft Dynamics 365 vendor.
  • Specific deliverables tbc but include compliance solution, CRM, case management
  • Lead the design and delivery of a property hierarchy and golden customer record with

the data and business teams.

Strategic Road mapping and Planning:

  • Coordinate development of ongoing technology delivery roadmap.
  • Develop and maintain an interdependency and resource plan.

Required Skills and Experience

  • Extensive experience in leading large-scale, multi-year

digital transformation programmes in regulated social housing and care environments

  • Proven delivery of Microsoft Dynamics 365-based CRM and compliance solutions

integrated with existing housing management solutions

  • Deep knowledge and experience of housing and care technology solutions
  • Deep understanding of enterprise architecture governance, including leading appropriate

governance forums

  • Strong programme planning and interdependency management across HR, finance,

housing, and customer platforms

  • Demonstrated ability to operate independently at senior

leadership level, engaging executives and resolving complex programme issues

  • Excellent stakeholder communication and leadership skills
  • How the procedure runs: This tender process will consist of two stages: • Stage 1 - Procurement Specific Questionnaire (PSQ) - This current stage of the process will provide a means of shortlisting suppliers to be invited to submit a formal tender, and for establishing that all Participants invited to tender are able to meet the conditions of participation, including any minimum standards required by Anchor. The top 4 bids will advance to stage 2. • Stage 2 - Invitation to Tender (ITT): Shortlisted Participants will be invited to submit a tender. This process will be a single-stage tender process requiring a price and quality submission in a format specified by Anchor, along with a presentation brief. The draft ITT documents are included within this document pack. All bidders should complete both the PSQ and ITT packs and submit both by the closing date, Anchor will evaluate all of the PSQ bids initially and only the lead 4 bids from PSQ will be scored at ITT. The highest scoring bid from stage 2 will be awarded the tender. This notice replaces the previous notice which was an Open Procedure. Once you have registered or if you previously registered (you don't have to do it again), then you will receive an automatic notification from our eProcurement platform to let you know that the tender is live (estimated to be 14th July 2025) and it is at this point where you will have access to the tender documentation.
  • No preliminary market engagement: Not required

CPV: Information technology services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 1 yrSMEVCSEPublished value£500,000
Contract period: 1 Dec 2025 – 30 Nov 2026 (1 yr) · up to 30 Nov 2027 with extensionsValue: £500,000 exc. VAT · £600,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: 1 year initial period with x1 12 month extension (optional, if mutually agreed)
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Full details are included in the invitation to tender documentation

  • Technical & professional ability

    Full details are included in the invitation to tender documentation

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Award Criteria - Quality
  • Award Criteria - Price
Conditions of participation2
  • Economic & financial standing

    Full details are included in the invitation to tender documentation

  • Technical & professional ability

    Full details are included in the invitation to tender documentation

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
4 Jul 2025, 14:40 BST
Last source update
5 Jan 2026, 16:26 GMT
Award evaluation window
Submission end – 30 Oct 2025
Authority reference
C10168
FTS notice number
2025/S 000-037472
Latest notice
Contract details notice (UK7)
Classification (CPV)
Information technology services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05593c Find a Tender
How it runs

This tender process will consist of two stages:

  • Stage 1 - Procurement Specific Questionnaire (PSQ) - This current stage of the process will provide a means of shortlisting suppliers to be invited to submit a formal tender, and for establishing that all Participants invited to tender are able to meet the conditions of participation, including any minimum standards required by Anchor. The top 4 bids will advance to stage 2.
  • Stage 2 - Invitation to Tender (ITT): Shortlisted Participants will be invited to submit a tender. This process will be a single-stage tender process requiring a price and quality submission in a format specified by Anchor, along with a presentation brief. The draft ITT documents are included within this document pack. All bidders should complete both the PSQ and ITT packs and submit both by the closing date, Anchor will evaluate all of the PSQ bids initially and only the lead 4 bids from PSQ will be scored at ITT. The highest scoring bid from stage 2 will be awarded the tender. This notice replaces the previous notice which was an Open Procedure. Once you have registered or if you previously registered (you don't have to do it again), then you will receive an automatic notification from our eProcurement platform to let you know that the tender is live (estimated to be 14th July 2025) and it is at this point where you will have access to the tender documentation.

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
15 Aug 2025, 12:00 BST
Clarification deadline
8 Aug 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The tender documentation can be found here once you have registered. You will receive an automatic notification once the tender is live (estimated 14th July 2025) so no need to get in contact before this date:- Digital Transformation Consultant (C10168) anchor.my.site.com/s/Welcome ↗ Once the tender is live you will have access to the tender documentation.

Timeline

4 Jul 2025 → 5 Jan 2026 · 8 dates
  1. Tender notice published
    4 Jul 2025, 14:40 BST
  2. Clarification questions by
    8 Aug 2025, 17:00 BST
  3. Submission deadline
    15 Aug 2025, 12:00 BST
  4. Award decision expected by354 days ago
    30 Oct 2025, 23:59 GMT
  5. Assessment summaries sent340 days ago
    14 Nov 2025
  6. Standstill ends328 days ago
    25 Nov 2025, 23:59 GMT
  7. Contract starts323 days ago
    1 Dec 2025
  8. Latest notice published288 days ago
    5 Jan 2026, 16:26 GMT

Notice history

7 events · 3 releases on Find a Tender · since 4 Jul 2025
  1. Tender notice published
    4 Jul 2025, 14:40 BST
    UK4
  2. Contract award notice published
    14 Nov 2025, 12:04 GMT
    UK6
  3. Status changed to complete
    14 Nov 2025, 12:04 GMT
  4. Procurement method changed
    14 Nov 2025, 12:04 GMT
  5. Buyer details updated
    14 Nov 2025, 12:04 GMT
  6. Contract signature expected
    1 Dec 2025, 23:59 GMT
    scheduled
  7. Contract details notice published
    5 Jan 2026, 16:26 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £455,0001 award exc. VAT
Bids received 33 from SMEs
Contracts signed 1latest 1 Dec 2025
Awarded toValueDateStatus
Caleb Transformation ServicesSME9 Dec 2025 – 8 Dec 2026 · up to 8 Dec 2027Extensions: Above spend is based on 2 years. Year 1 includes validation, delivery & support plus reviewing progress. Year 2 is optional depending on the output from year 1.£455,00013 Nov 2025Awarded

Contracts

  • Digital Transformation Consultant · Caleb Transformation ServicesSME

    Signed
    1 Dec 2025
    Value
    £455,000
    Period
    1 Dec 2025 – 30 Nov 2026 · up to 30 Nov 2027 with extensions
    Status
    active
    Extensions
    Based on key deliverables/milestones being achieved.
    2 agreed KPIs: Adherence to time · Future ready
    • Adherence to time, 98% completion to time/milestone delivery based on agreed monthly deliverables/tasks.
    • Future ready, Optional - preparation for further delivery subject to contract option for year 2.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders30—

Contracting authority & participating public bodies

2 public bodies on the notice

Anchor Hanover Group

Contracting authorityPublic authority - sub-central government GB-MPR: 7843 · GB-PPON: PYBH-1339-MTCJ 2 Godwin Street, Bradford, Yorkshire & Humber, BD1 2STContact email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender