Official UK procurement notice
Digital Outcomes and Specialist 5
Authority: The Minister for the Cabinet Office acting through Crown Commercial Service (Central government)·Consortium: 3 public authorities
What is being bought4 lots · detail below
Published requirement descriptionDelivery of the Alpha and Beta phase for the Evidence Management System
CPV: Custom software development services · Development of transaction processing and custom software · IT services: consulting, software development, Internet and support · Market and economic research; polling and statistics · Research laboratory services · Research services
How this framework works
From the published notice- Bids received
- 999 bids on the busiest of 4 lots · 5 suppliers appointed
Lots and requirements (4)Procurement structure
4 lots · no lot values published · evaluation weights differ by lotLot #1Digital OutcomesAwarded
Crown Commercial Service as the contracting authority has put in place a pan government collaborative framework agreement for use by UK public sector bodies identified at VI.3) (and any future successors to these organisations).
These bodies requested a compliant procurement vehicle to access digital outcomes, specialists and supporting services
Lot #2Digital Specialist’sAwarded
The successful Suppliers awarded the Digital specialist’s framework will provide government departments and teams with specialists for work on a service, programmed or projects. The work they do has a defined scope and deliverable.
Digital specialists suppliers will:
— only provide specialists from their existing team,
— offer evidence of competence in each role if requested by the buyer,
— ensure all roles support the government service design manual’s description
(www.gov.uk/service-manual/the-team ↗) of what you need to build a successful service.
Examples of digital specialist briefs include:
— a user researcher for the discovery phase of the prison visits tool,
— a delivery manager to work on the transition of the replacement driving licence product from beta to live,
— a front-end developer to work on the beta of the MOT recording product, which is part of the MOT registrations service.
—Services must be exclusively delivered by the supplier personnel (where supplier personnel is defined as employees or subcontractors).
— Suppliers who provide services through an agency model are aware that other CCS agreements are available to offer services as an agency.
Digital specialists suppliers must provide at least one of the following roles:
— agile coach,
— business analyst,
— communications manager,
— content designer,
— cyber security consultant,
— delivery manager or project manager,
— designer,
— developer,
— performance analyst,
— portfolio manager,
— product manager,
— programme delivery manager,
— quality assurance analyst,
— service manager,
— technical architect,
— user researcher— visual designer,
— web operations engineer,
— data engineer,
— data scientist,
— data architect. Additional information: Initial 12 months with an optional 12 month extension.
Lot #3User Research StudiosAwarded
The successful Suppliers on the User Research framework, will inform the development of all government digital services.
User research studios suppliers will provide:
— user research studio hire in the right location on specific dates Additional information: Initial 12 months with an optional 12 month extension.
Lot #4User Research ParticipantsAwarded
All government digital services will:
- use research to develop a deep knowledge of who the service users are and what that means for the design of the service,
- have a plan for ongoing user research and usability testing to continuously seek feedback from users to improve the service.
User research participants suppliers must provide:
- access to user research participants who best reflect the users of a service. Additional information: Initial 12 months with an optional 12 month extension.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Split |
|---|---|---|---|
| 1 · Digital Outcomes | 80 | 40 | |
| 2 · Digital Specialist’s | 100 | — | |
| 3 · User Research Studios | 100 | — | |
| 4 · User Research Participants | 100 | — |
- Price carries 40 points on every lot: a 10% discount moves about 4 points.
- “Digital Outcomes and Specialist 5” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 8 Feb 2021, 22:56 GMT
- Last source update
- 24 Apr 2023, 13:55 BST
- Authority reference
RM1043.7- FTS notice number
2023/S 000-011662- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-029152Find a Tender
Publisher note: The value provided in Section II.1.7 is only an estimate. We cannot guarantee to suppliers any business through this Commercial Agreement. As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice//30bbc7ba-0d56-4083-aca1-f701d15c94d8 1) Redacted Commercial Agreement; 2) List of Successful Suppliers; A full list of the 3340 suppliers are available. 3) Customer list On 2.4.2014 Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-securityclassifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement. Please note this contract has now been extended to the 14th of June 2023 for all 4 lots. Please refer to the contract award notice for full details of the 4 lots: https://www.find-tender.service.gov.uk/Notice/002539-2021
Notice history
3 events · 4 releases on Find a Tender · since 9 Mar 2023- Buyer details updated9 Mar 2023, 14:42 GMT
- Buyer details updated13 Apr 2023, 15:34 BST
- Buyer details updated24 Apr 2023, 13:55 BST
Routine re-releases (4)
- 2021-02: 1 release · 8 Feb 2021
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast7 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 2 of these contracts carry the same published figure, £2,000,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Contract 006933-2023-1
- Signed
- 6 Mar 2023
- Value
- £699,170
- Period
- … – 14 Jun 2023
- Status
- active
Digital Outcomes
- Signed
- 19 Jan 2022
- Value
- ceiling above
- Period
- … – 19 Jul 2023
- Status
- active
- Change Pursuant to Clause 24 (Variations) of the Core Term, CCS intends to extend the term of RM1043.7 DOS 5 Framework for a period of up to 3 months., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The DOS 5 Framework will now expire on 19th July 2023. Whilst ordinarily variations are agreed by the parties in writing, given the nature of this short extension, your continued acceptance of new call-off contracts during the extension period will be deemed acceptance of the extension. If you are not content for your framework contract to continue beyond 19 April 2023 for a further 3 months then please contact [email protected]
Digital Outcomes
- Signed
- 19 Jan 2022
- Value
- ceiling above
- Period
- … – 14 Jun 2023
- Status
- active
- Change Pursuant to Clause 24 (Variations) of the Core Term, CCS intends to extend the term of RM1043.7 DOS 5 Framework for a period of up to 3 months., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The DOS 5 Framework will now expire on 14th June 2023. Whilst ordinarily variations are agreed by the parties in writing, given the nature of this short extension, your continued acceptance of new call-off contracts during the extension period will be deemed acceptance of the extension. If you are not content for your framework contract to continue beyond 19 April 2023 for a further 3 months then please contact [email protected]
Digital Outcomes
- Signed
- 15 Jan 2021
- Value
- £140,000,000
- Period
- … – 14 Jun 2023
- Status
- active
Digital Specialists
- Signed
- 15 Jan 2021
- Value
- £575,000,000
- Status
- active
User Research Studios
- Signed
- 15 Jan 2021
- Value
- £5,000,000
- Status
- active
User Research Participants
- Signed
- 15 Jan 2021
- Value
- £20,000,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Digital Outcomes | 999bids · 12 electronic | — | — | — |
| 2 · Digital Specialist’s | 999bids | — | — | — |
| 3 · User Research Studios | 999bids | — | — | — |
| 4 · User Research Participants | 999bids | — | — | — |
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- Department for Business, Energy & Industrial StrategyContracting authorityMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services
- The Minister for the Cabinet Office acting through Crown Commercial Service (CCS)Contracting authorityMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services
Dispute resolution & review bodies
- BEISReview body
Framework contractors & participating bidders
7 commercial parties on the notice- Browser London LimitedFramework contractor
- Deloitte LLPFramework contractor
- SUPER USER STUDIO LIMITEDFramework contractor
- Super User Studio LimitedFramework contractor
- Super User Studio LimitedFramework contractor
- Users Needs LtdFramework contractor
- XONETIC LIMITEDFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.