Digital mental health platform providing online Cognitive Behavioural therapy (iCBT) for Norfolk and Suffolk NHS Foundation Trust

Official notice

Authority: Norfolk and Suffolk NHS Foundation Trust (Central government)

ServicesAward procedure without prior publication of a call for competition

Sectors: Health & Social Care (85) Delivery: East of England (UKH)

Awarded value£101,390published contract · exc. VAT

Awarded 1 Apr 2026no call for competition

Awarded to AMERICAN WELL CORPORATION UK LIMITED

What is being bought

Published requirement description

Digital mental health platform providing online Cognitive Behavioural Therapy (iCBT) within Norfolk and Suffolk Talking Therapies

CPV: Health services

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: East of England · American Well Corporation UK Limited 124 City Road London ECIV 2NX UK

Extensions: 3x 12 month extensions

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 8 Apr 2026, 11:58 BST
Last source update: 8 Apr 2026, 11:58 BST
FTS notice number: 2026/S 000-031862
Classification (CPV): Health services
Delivery area: East of England (UKH)
Official registry OCID: ocds-h6vhtk-067dc8 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

Publisher note: This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. Award decision-makers - Lorraine Martin, Service Manager, N&W Talking Therapies Eliza Pepper, Deputy Service Manager, N&W Talking Therapies Sarah Wilson, Assistant Contract Manager, NSFT No declared conflicts or potential conflicts of interest of individuals making the decision.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £101,3901 contract exc. VAT

Bids received 1

Contracts signed 1latest 1 Apr 2026

Awarded to	Value	Date	Status
AMERICAN WELL CORPORATION UK LIMITED	£101,390 †	—	Awarded

Contracts

Contract 031862-2026-1 · AMERICAN WELL CORPORATION UK LIMITED
Signed
1 Apr 2026
Value
£101,390
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST

Contracting authorityCentral GovernmentBody governed by public lawHealth County Hall,, Norwich, East of England, NR12DHContact name, email

Bidders & participating suppliers

1 commercial party on the notice

American Well Corporation UK LimitedAwarded supplierGB-COH: 10960422 124 City Road, London, UK, EC1V 2NX

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.