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Find a TenderAwarded without competitionContract details notice
Published 18 Sept 2026, 15:45 BST

Official UK procurement notice

Digital Helpdesk System — UK public procurement notice

Authority: Chelmsford City Council (Local council)

Below threshold - without competition
Sectors: Software Packages & ERP (48) Delivery: East of England (UKH3)
Awarded value £44,000published contract · exc. VAT
Awarded 17 Jun 2026no call for competition
Awarded to HORNBILL TECHNOLOGIES LIMITED

What is being bought

Published requirement description

Provision of a software system to provide the Councils digital help desk.

The lotProcurement structure

single lot · no lot value published
Lot #1Lot 1Awarded
Delivery: East of England
48000000 Software package and information systems

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - without competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award — no call for competition
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
18 Sept 2026, 15:45 BST
Last source update
18 Sept 2026, 15:45 BST
Latest notice
Contract details notice (UK7)
Delivery area
East of England (UKH3)
Official registry OCID
ocds-h6vhtk-0775b9

Commercial outcome & contract awards

Published awards, contracts and bid statistics — not a forecast
Awards 1
Awarded value £44,0001 contract exc. VAT
Contracts signed 1latest 17 Jun 2026
Awarded toValueDateStatus
HORNBILL TECHNOLOGIES LIMITEDSME——Awarded

Contracts

Notice history

1 event · 1 release on Find a Tender
  1. Contract details notice published
    18 Sept 2026, 15:45 BSTUK7

Contracting authority & participating public bodies

Chelmsford City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PYRZ-1467-WNJW Civic Centre, Chelmsford, East of England, CM1 1JE [email protected]
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Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender