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Digital Dictation, Speech Recognition & Outsourced Transcription Services 2

Computer-related services
Dictating machines
Document management software package
+10 more
UK
Published value
£150,000,000
Submission deadline 11 Oct 2024, 12:00 BST
Lots published6
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NHS Shared Business Services Limited: "Digital Dictation, Speech Recognition & Outsourced Transcription Services 2". Published status: active. Published value: £150,000,000. 6 published lots. Recorded submission deadline: 11 Oct 2024, 12:00 BST. See the official notice for participation instructions.
Contracting AuthorityNHS Shared Business Services LimitedScope & CategoriesNot publishedSubmission Window
Closed
11 Oct 2024, 12:00 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£150,000,000
Bidder Intelligence · Authority Profile: NHS Shared Business Services Limited
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for NHS Shared Business Services Limited. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
22.9Bids / Report
0.8% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1203 active published awards; 1165 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSFramework
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published3 Sept 2024, 17:20 BST
Last source update3 Sept 2024, 17:20 BST
Recurring procurementNo
ClassificationComputer-related services, Dictating machines, Document management software package, IT software package, Miscellaneous software package and computer systems, Software support services, Typing, word-processing and desktop publishing services, Voice recognition software development services, Voice recognition software package, Voice recorders, Voice-logging system, Word-processing software package
Delivery area
UK
OCIDocds-h6vhtk-03ded8
What is being bought
NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework/Dynamic Purchasing System (DPS). NHS Shared Business Services Limited (NHS SBS) intends to put in place a Framework Agreement for the provision of Digital Dictation, Speech Recognition & Outsourced Transcription and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations. Our Approved Organisation list can be found on: https://sbs.nhs.uk/proc-framework-agreements-support The Framework/DPS will be structured using the following Lots/Categories; Lot/Category 1 - Lot 1a - Digital Dictation (Fixed) Lot/Category 1 - Lot 1b - Digital Dictation (SaaS) Lot/Category 2 - Lot 2a - Speech Recognition (Fixed) Lot/Category 2 - Lot 2b - Speech Recognition (SaaS) Lot/Category 3 - Lot 3 - Outsourced Transcription Lot/Category 4 - Lot 4 - Combined Solutions We are committed to working with suppliers who are dedicated to Sustainability and Social Value and there will be a significant weighting on these elements in the tender.
What changed
From the official release history
  1. Status changed to active
    3 Sept 2024, 17:20 BST
  2. Official notice release published
    3 Sept 2024, 17:20 BST
  3. Submission deadline changed to 11 Oct 2024, 12:00 BST
    3 Sept 2024, 17:20 BST
  4. Published value updated to £150,000,000
    4 Jul 2023, 17:16 BST
  5. Status changed to planned
    4 Jul 2023, 17:16 BST
  6. Official notice release published
    4 Jul 2023, 17:16 BST
  7. Buyer information updated
    4 Jul 2023, 17:16 BST
Lots and requirements (6)
Published by the contracting authority
  • Lot 1 · #1a
    Digital Dictation (Fixed)
    active
    Published valueNot published
    Lot 1a Capital purchase of hardware/software goods and services for Digital Dictation. The new framework is to replace the existing framework (SBS/20/SM/WCC/9423) expires June 15th 2025 Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement There are additional Selection Qualification (SQ), Award Questionnaire (AQ) requirements, and Bidder Declarations applicable, and Bidders are asked to respond to these also. A Framework Agreement will be awarded to a maximum of 8 bidders for Lot 1a. Where the Bidder does not score a minimum of 50% out of an available 70% for quality in the AQ and subsequently does not score a minimum of 65% in total (AQ quality, Social Value and Price combined) the Authority shall exclude the submission from being appointed to the framework. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #1b
    Digital Dictation (SaaS)
    active
    Published valueNot published
    Lot 1b Pay-as-you-go/price per line cost or software subscription cost for Digital Dictation Services. The new framework is to replace the existing framework (SBS/20/SM/WCC/9423) expires June 15th 2025 Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement There are additional Selection Qualification (SQ), Award Questionnaire (AQ) requirements, and Bidder Declarations applicable, and Bidders are asked to respond to these also. A Framework Agreement will be awarded to a maximum of 8 bidders for Lot 1b. Where the Bidder does not score a minimum of 50% out of an available 70% for quality in the AQ and subsequently does not score a minimum of 65% in total (AQ quality, Social Value and Price combined) the Authority shall exclude the submission from being appointed to the framework. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 3 · #2a
    Speech Recognition (Fixed)
    active
    Published valueNot published
    Lot 2a Capital purchase of hardware/software for additional or stand alone Speech and Voice recognition Services, including ambient and natural language processing technologies. The new framework is to replace the existing framework (SBS/20/SM/WCC/9423) expires June 15th 2025 Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement There are additional Selection Qualification (SQ), Award Questionnaire (AQ) requirements, and Bidder Declarations applicable, and Bidders are asked to respond to these also. A Framework Agreement will be awarded to a maximum of 8 bidders for Lot 2a. Where the Bidder does not score a minimum of 50% out of an available 70% for quality in the AQ and subsequently does not score a minimum of 65% in total (AQ quality, Social Value and Price combined) the Authority shall exclude the submission from being appointed to the framework. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 4 · #2b
    Speech Recognition (SaaS)
    active
    Published valueNot published
    Lot 2b Pay-as-you-go/price per line cost or software subscription for additional or stand alone Speech and Voice recognition services including ambient and natural language processing technologies. The new framework is to replace the existing framework (SBS/20/SM/WCC/9423) expires June 15th 2025 Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement There are additional Selection Qualification (SQ), Award Questionnaire (AQ) requirements, and Bidder Declarations applicable, and Bidders are asked to respond to these also. A Framework Agreement will be awarded to a maximum of 8 bidders for Lot 2b. Where the Bidder does not score a minimum of 50% out of an available 70% for quality in the AQ and subsequently does not score a minimum of 65% in total (AQ quality, Social Value and Price combined) the Authority shall exclude the submission from being appointed to the framework. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 5 · #3
    Outsourced Transcription
    active
    Published valueNot published
    Lot 3 Services to provide transcription from digital data files to written copy (hard or soft) of the data. The new framework is to replace the existing framework (SBS/20/SM/WCC/9423) expires June 15th 2025 Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement There are additional Selection Qualification (SQ), Award Questionnaire (AQ) requirements, and Bidder Declarations applicable, and Bidders are asked to respond to these also. A Framework Agreement will be awarded to a maximum of 8 bidders for Lot 3. Where the Bidder does not score a minimum of 50% out of an available 70% for quality in the AQ and subsequently does not score a minimum of 65% in total (AQ quality, Social Value and Price combined) the Authority shall exclude the submission from being appointed to the framework. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 6 · #4
    Combined Solutions
    active
    Published valueNot published
    Lot 4 A combination of the services in all of lots 1a, 1b, 2a, 2b and 3. The new framework is to replace the existing framework (SBS/20/SM/WCC/9423) expires June 15th 2025. To be awarded to this lot, Bidders must be successful in being awarded to a minimum of two Lots from Lots 1-3, as per the ITT Documentation. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement There are additional Selection Qualification (SQ), and Bidder Declarations applicable, and bidders are asked to respond to these also. There will be no evaluation of quality, social value or price for Lot 4. A Framework Agreement will be automatically awarded to Lot 4 to bidders who are successfully awarded to any combination of 2 Lots from Lots 1-3 to supply solutions spanning multiple lots under a single Call-Off. Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    3 Sept 2024, 17:20 BST
  2. Submission deadline
    11 Oct 2024, 12:00 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

NHS Shared Business Services Limited

Contracting authority GB-COH-05280446
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
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No related procedures published