Official UK procurement notice
Digital and Legacy Application Services (DALAS)
Authority: The Minister for the Cabinet Office acting through Crown Commercial Service (Central government)·Consortium: 4 public authorities
What is being bought14 lots · detail below
Published requirement descriptionCrown Commercial Service (CCS), working with HM Revenue and Customs (HMRC), has procured a new Framework Agreement for IT Digital and Legacy Application Services (DALAS).
The DALAS framework will provide a strategic gateway to support the delivery of future application services and move HMRC toward an application services support model that is less dependent upon legacy technologies.
The framework will provide a commercial vehicle to replace existing contractual arrangements that are due to expire between September 2023 and January 2025, and will provide the basis for letting a large proportion of HMRC future application services requirements.
The framework will also be available to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations.
Phase 1 has been delivered which includes Lots 2a, 2b, 3 and 5.
Further information is provided at section VI.3 Additional Information.
CPV: Education and training services · IT services: consulting, software development, Internet and support
How this framework works
From the published notice- Bids received
- 23 bids received · 1 suppliers appointed
Lots and requirements (14)Procurement structure
14 lots · 7 with a published value · win at most 7 of them · same evaluation weights on every lotLot #1Value Realisation and Design ServicesAwardedRenewalPublished value£800,000,000
Key Services:
- Capability analysis and support
- Enterprise architecture advice, design and delivery support
- Operating model assessment, design and delivery support
- Strategy assessment, design and delivery
- Service, Technical and Solution architecture advice, design, integration and delivery
- Project-based design and delivery services
- Intelligent client support/technology validation services
- Service and product transformation assessment, design and delivery.
- Legacy service decommissioning and disposal
- Hackathons and Facilitated 'Citizen Coder' sessions
Lot #2Digital, Application and Integration Run ServicesCancelledRenewalPublished value£760,000,000
Key Services:
- Managing, augmenting and supporting:
o new or existing custom applications or BDApps
o new or existing enterprise applications
o packaged software applications
- New or existing middleware, including APIs, API platforms and ESBs
- ESCROW services where required
- Network-delivered applications
- Data, database and middleware management and integration practices,
techniques
and tooling for achieving consistent access and smart use-case-based
recovery to
structured and unstructured data across federated technology stacks
- Maintenance of infrastructure as code, PaaS and SaaS run and integration
via
technology or service stacks
- Infrastructure as Code
Lot #3Capability Pipeline ServicesCancelledRenewalPublished value£200,000,000
Key Services:
- Dev-Ops academy
- Scala academy
- Pega academy
- MS Dynamics and Power Platform
academy
- SAP academy
- Service Now academy
- Kong academy
- TOGAF architecture academy
- NICE academy
- Rapid upskilling of existing staff
Lot #4Digital, Integration and Programme Development Services(Large Scale)CancelledRenewalPublished value£940,000,000
Key Services:
- User-centred design
- Integration of software lifecycle from apps dev through release and IT Ops
- Process, workflow, forms and application development, deployment and live
support
using automated tooling to support rapid release of stable products and
microservices,
through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by
design.
- Dev-Ops engineering and platform development
- Rapid forms creation and deployment
- Application hyper and enduring care in Dev/Sec/Ops contexts
- Multi-supplier strat-hacks and hackathons
- Minimum costed supplier workshare commitment to encourage investment
and innovation.
Lot #5Digital, Integration and Programme Development ServicesCancelledRenewalPublished value£500,000,000
Key Services:
- User-centred design
- Integration of software lifecycle from apps dev through release and IT Ops
- Process, workflow, forms and application development, deployment and live
support
using automated tooling to support rapid release of stable products and
microservices,
through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by
design.
- Dev-Ops engineering and platform development
- Rapid forms creation and deployment
- Application hyper and enduring care in Dev/Sec/Ops contexts
- Multi-supplier strat-hacks and hackathons
- Minimum costed supplier workshare commitment to encourage investment
and
innovation.
Lot #6Multi Product Configuration ServicesCancelledRenewalPublished value£700,000,000
Key Services:
- Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform,Documentum, AI Services)
- Software Licensing validation and or preferential purchasing services
- Web Hosting Services where required including PPE/sandpit environments
- Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products.
- Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloudbased strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile
- Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products.
Lot #7Specialist Product Configuration ServicesCancelledRenewalPublished value£300,000,000
Key Services:
- Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform,Documentum, AI Services)
- Software Licensing validation and or preferential purchasing services
- Web Hosting Services where required including PPE/sandpit environments
- Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products.
- Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloudbased strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile.
- Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products.
Lot #8Transformation and Innovation ServicesPlannedLot estimate not published
Key Services:
- Capability analysis and support
- Enterprise architecture advice, design and delivery support
- Operating model assessment, design and delivery support
- Strategy assessment, design and delivery
- Service, Technical and Solution architecture advice, design, integration and delivery
- Project-based design and delivery services
- Intelligent client support/technology validation services
- Service and product transformation assessment, design and delivery.
- Legacy service decommissioning and disposal
- Hackathons and Facilitated 'Citizen Coder' sessions
Lot #9Large Scale Digital, Integration and Programme Development ServicesPlannedLot estimate not published
Key Services:
- User-centred design
- Integration of software lifecycle from apps dev through release and IT Ops
- Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design.
- Dev-Ops engineering and platform development
- Rapid forms creation and deployment
- Application hyper and enduring care in Dev/Sec/Ops contexts
- Multi-supplier strat-hacks and hackathons
- Minimum costed supplier workshare commitment to encourage investment and innovation.
Lot #10Digital, Integration and Programme Development ServicesPlannedLot estimate not published
Key Services:
- User-centred design
- Integration of software lifecycle from apps dev through release and IT Ops
- Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design.
- Dev-Ops engineering and platform development
- Rapid forms creation and deployment
- Application hyper and enduring care in Dev/Sec/Ops contexts
- Multi-supplier strat-hacks and hackathons
- Minimum costed supplier workshare commitment to encourage investment and innovation.
Lot #11Digital, Application and Integration Run ServicesPlannedLot estimate not published
Key Services:
- Managing, augmenting and supporting:
o new or existing custom applications or BDApps
o new or existing enterprise applications
o packaged software applications
- New or existing middleware, including APIs, API platforms and ESBs
- ESCROW services where required
- Network-delivered applications
- Data, database and middleware management and integration practices, techniques and tooling for achieving consistent access and smart use-case-based recovery to structured and unstructured data across federated technology stacks
- Maintenance of infrastructure as code, PaaS and SaaS run and integration via technology or service stacks
- Infrastructure as Code
Lot #12Multi Product Configuration ServicesPlannedLot estimate not published
Key Services:
- Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform, Documentum, AI Services)
- Software Licensing validation and or preferential purchasing services
- Web Hosting Services where required including PPE/sandpit environments
- Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products
- Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloud-based strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile
- Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products
Lot #13Specialist Product Configuration ServicesPlannedLot estimate not published
Key Services:
- Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform, Documentum, AI Services)
- Software Licensing validation and or preferential purchasing services
- Web Hosting Services where required including PPE/sandpit environments
- Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products
- Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloud-based strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile
- Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products
Lot #14Capability Pipeline ServicesPlannedLot estimate not published
Key Services:
- Dev-Ops academy
- Scala academy
- Pega academy
- MS Dynamics and Power Platform academy
- SAP academy
- Service Now academy
- Kong academy
- TOGAF architecture academy
- NICE academy
- Rapid cross training of existing staff
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 75
- Price: 25
- Suitability
Candidates will be assessed in accordance with Section 5 of the 2015 Public Contract Regulations (implementing the directive) on the basis of information provided in response to an invitation to tender (ITT) registering for access.
- Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.
- “Digital and Legacy Application Services (DALAS)” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 12 Aug 2022, 12:25 BST
- Last source update
- 3 Apr 2024, 09:12 BST
- Authority reference
RM6335- FTS notice number
2024/S 000-010679- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-035b5aFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Reserved execution
- delivery reserved to a designated type of organisation
Publisher note: This Contract Award Notice replaces the previous CAN issued on the 22/09/2023 https://www.find-tender.service.gov.uk/Notice/027990-2023. The value provided in Section II.1.7 is only an estimate. We cannot guarantee to suppliers any business through this Commercial Agreement. As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/d1126546-3abe-4e38-a144-19da4a25ed63 1) Redacted Commercial Agreement 2) List of Successful Suppliers 3) Approved Customer list 4) Transparency Agenda On 02/04/2014, Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security-classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement. CCS reserved the right to award a framework to any bidder whose final score was within 1% of the last position. For Lot 2a 6 suppliers were awarded a place as opposed to the number of 5, for Lot 2b 11 suppliers were awarded a place as opposed to the number of 8, For Lot 3 6 suppliers were awarded a place as opposed to the number of 5, as was originally stated in the Contract Notice that was published on 05/10/2022. Please note: Lots 3 and 5 had a contract start date of 27/07/2023, and Lots 2a and 2b had a contract start date of 02/08/2023. All lots have a contract expiry date of 26/07/2027.
How it was run
Official notice- Appointment period ends
- 4 Nov 2022, 15:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Supplier levy on call-offs (max %)
- document
Timeline
16 Sept 2022 → 3 Apr 2024 · 3 dates- Next notice expected16 Sept 2022, 00:00 BST
- Admission / appointment period endsperiod end, not a bid countdown4 Nov 2022, 15:00 GMT
- Notice published3 Apr 2024, 09:12 BST
Notice history
10 events · 9 releases on Find a Tender · since 5 Oct 2022- Published value updated to £4,200,000,0005 Oct 2022, 16:13 BSTwas £4,500,000,000
- Status changed to active5 Oct 2022, 16:13 BST
- Procurement method changed5 Oct 2022, 16:13 BST
- Deadline published: 4 Nov 2022, 15:00 GMT5 Oct 2022, 16:13 BST
- Buyer details updated5 Oct 2022, 16:13 BST
- Buyer details updated31 Jan 2023, 09:47 GMT
- Buyer details updated28 Feb 2023, 16:22 GMT
- Buyer details updated5 May 2023, 13:49 BST
- Status changed to complete22 Sept 2023, 09:53 BST
- Buyer details updated3 Apr 2024, 09:12 BST
Published amendments (4 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextIII.1.5 · III.1.5 | The wording at III.1.5 was included in error. The execution of the contract is NOT restricted to the framework of sheltered employment programmes. | — | |
| — | TextV1.3 · VI | — | January 2023 Update - Phase 2 Market Engagement This update to the Prior Information Notice is to signal an intention to commence the Phase 2 (Lots 1, 4a & 4b) Market Engagement event taking place in Birmingham, Monday 6 to Thursday 9 March 2023. HMRC and CCS are keen to hear your views to help us create an innovative and dynamic framework. The Phase 2 Market Engagement will involve: - 45-minute i… | |
| — | TextII.1.5 Estimated total value · II.1 | Value excluding VAT: £4,200,000,000 | Value excluding VAT: £6,000,000,000 | |
| — | TextII.2.1 Title (Lot 1) · II.2 Description | Transformation and Innovation Services | Value Realisation and Design Services | |
| — | TextII.2.1 Title (Lot 2a) · II.2 Description | Large Scale Digital, Integration and Programme Development Services | Digital, Integration and Programme Application Services (large scale) | |
| — | TextII.2.1 Title (Lot 2b) · II.2 Description | Digital, Integration and Programme Development Services | Digital, Integration and Programme Application Services | |
| — | TextII.2.6 Estimated value (Lot 1) · II.2 Description | Value excluding VAT: £800,000,000 | Value excluding VAT: £900,000,000 | |
| — | TextII.2.6 Estimated value (Lot 2a) · II.2 Description | Value excluding VAT: £940,000,000 | Value excluding VAT: £1,100,000,000 | |
| — | TextII.2.6 Estimated value (Lot 2b) · II.2 Description | Value excluding VAT: £500,000,000 | Value excluding VAT: £750,000,000 | |
| — | TextII.2.6 Estimated value (Lot 3) · II.2 Description | Value excluding VAT: £760,000,000 | Value excluding VAT: £1,200,000,000 | |
| — | TextII.2.6 Estimated value (Lot 4a) · II.2 Description | Value excluding VAT: £700,000,000 | Value excluding VAT: £1.300,000,000 | |
| — | TextII.2.6 Estimated value (Lot 4b) · II.2 Description | Value excluding VAT: £300,000,000 | Value excluding VAT: £600,000,000 | |
| — | TextII.2.6 Estimated value (Lot 5) · II.2 Description | Value excluding VAT: £200,000,000 | Value excluding VAT: £150,000,000 | |
| — | TextV1.3 · VI | — | Update 05/05/2023 This update is to notify the market that the selection stage for Phase 2 of RM6335 Digital and Legacy Application Services (DALAS) has been published. Phase 2 of DALAS includes Lot 1, Lot 4a and Lot 4b. Registering for access: This procurement will be managed electronically via the eSourcing suite. This will be the route for sharing all information and communicating with bidder… |
The wording at III.1.5 was included in error. The execution of the contract is NOT restricted to the framework of sheltered employment programmes.
3 amendments published without a description.
Routine re-releases (9)
- 2023-05: 1 release · 5 May 2023
- 2023-02: 1 release · 28 Feb 2023
- 2023-01: 1 release · 31 Jan 2023
- 2022-10: 2 releases · 5 Oct 2022, 6 Oct 2022
- 2022-08: 1 release · 12 Aug 2022
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 010610-2024-1
- Signed
- 5 Mar 2024
- Value
- £2,800,000,000
- Status
- active
Contract 010679-2024-1
- Signed
- 2 Aug 2023
- Value
- £3,200,000,000
- Status
- active
Contract 027990-2023-1
- Signed
- 2 Aug 2023
- Value
- £2,400,000,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Value Realisation and Design Services | 30bids · 30 electronic | 10 | — | — |
| Whole notice | 23bids · 23 electronic | 4 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Crown Commercial ServiceContracting authority
Framework contractors & participating bidders
2 commercial parties on the notice- See Contracts Finder Notice for full supplier listFramework contractor
- See Contracts Finder Notice for full supplier listFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria