Official UK procurement notice
Diagnosis Connect · UK public procurement notice
Authority: NHS England (Central government)
What is being bought
Published requirement descriptionDiagnosis Connect is a pilot service which will enable patients to self-manage their conditions and reduce pressure on the NHS.
NHS will work with the VCSE sector to support improvement in patient experience of diagnosis of long term conditions within primary care.
The key outputs to deliver the outcomes of the pilot are:
- Quality assurance framework
- Supplementary support, where appropriate, for individuals signposted to charities
- Evaluation and impact assessment.
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 13 Mar 2026, 16:45 GMT
- Last source update
- 16 Apr 2026, 16:11 BST
- Authority reference
C430753- FTS notice number
2026/S 000-034856- Latest notice
- Contract details notice (UK7)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-066a57Find a Tender
- Why no open competition
- Prototypes Development
- Published justification
Prototypes and development
This is a pilot service to assess how NHSE working in partnership with charities can improve patient and carer experience of diagnosis of long term conditions.
The direct award is made under Schedule 5, Paragraph 2 of the PA23 - production of a prototype, or supply of other novel goods or services for the purpose of:
(a) testing the suitability of the goods or services
(b) researching the viability of producing or supplying the goods or services at scale and developing them for that purpose, or
(c) other research, experiment, study or development.
Notice history
3 events · 2 releases on Find a Tender · since 13 Mar 2026- Transparency notice published13 Mar 2026, 16:45 GMTUK5
- Contract signature expected25 Mar 2026, 23:59 GMTscheduled
- Contract details notice published16 Apr 2026, 16:11 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Imperial College Projects LtdSMEDiagnosis Connect Service31 Mar 2026 – 31 Mar 2028 | £9,999,990same award published again · counted once | — | Standstill |
| Imperial College Projects LtdSME | £9,999,990 † | — | Awarded |
Contracts
Diagnosis Connect · Imperial College Projects LtdSME
- Signed
- 26 Mar 2026
- Value
- £9,999,990
- Period
- 31 Mar 2026 – 31 Mar 2028
- Status
- active
2 agreed KPIs: Quality Assurance Framework v1 Delivery (Due: March 2027) · Service Availability & Responsiveness
- Quality Assurance Framework v1 Delivery (Due: March 2027), Quality Assurance framework developed including: - standards - metrics - accreditation criteria - safeguarding and data - governance requirements - digital readiness assessment Quality Assurance framework approved by NHSE Oversight Group March 2027: Quality Assurance V1 developed and approved by NHSE oversight group
- Service Availability & Responsiveness, Availability / uptime data Charity helplines available 95% of working hours Charity website/digital resources available 99% uptime Provide support for up to 125,000 people diagnosed with one of the 3-6 long-term conditions during the pilot phase.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Diagnosis Connect ServiceAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
- Signed contract Signed Contract
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender