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Find a TenderAwardedContract details notice
Published 15 May 2025, 18:48 BST

Official UK procurement notice

DHSC:OHID:Telecare and connectivity advice

Official notice

Authority: Department of Health & Social Care (Central government)

ServicesBelow threshold - open competitionBelow thresholdSME suitableVCSE suitable
Sectors: IT Services & Software (72) Delivery: UK
Published estimate£91,600≈ £122k / year · £110,000 inc. VAT
Submissions closed 10 Jun 2025awarded 23 Jun 2025
Awarded to FarrPoint Limited3 awards
Contract term 9 moends 31 Mar 2026 · starts 1 Jul 2025

What is being bought

Published requirement description

Specialist technical expertise on telecoms and telecare to support our work to safeguard vulnerable telecare users through the digital phone switchover and beyond, via successful implementation of the Telecare National Action Plan and the development of minimum standards for telecare.

CPV: Systems and technical consultancy services

The lotProcurement structure

single lot · value published
Lot #1Awarded 9 moSMEVCSEPublished value£91,600
Contract period: 1 Jul 2025 – 31 Mar 2026 (9 mo)Value: £91,600 exc. VAT · £110,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
72220000 Systems and technical consultancy services
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    Preliminary questions Associated Persons Intended Sub-contractors Supply Chain Financial Capacity Technical ability Experience of Sub-Contractor Management Health and Safety Carbon Reduction Tackling Modern Slavery

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lot awarding rule: Most Advantageous Tender Quality - 70% Price - 20% Social value - 10%

Conditions of participation1
  • Condition of participation

    Preliminary questions Associated Persons Intended Sub-contractors Supply Chain Financial Capacity Technical ability Experience of Sub-Contractor Management Health and Safety Carbon Reduction Tackling Modern Slavery

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
15 May 2025, 18:48 BST
Last source update
15 Jul 2025, 10:08 BST
Authority reference
C358098
FTS notice number
2025/S 000-021976
Latest notice
Contract details notice (UK7)
Classification (CPV)
Systems and technical consultancy services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-051520 Find a Tender

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowed
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
Submission deadline
10 Jun 2025, 12:00 BST
Clarification deadline
20 May 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Tenders to be submitted electronically via the Atamis e-procurement portal. atamis-1928.my.site.com/s/Welcome ↗

Timeline

15 May 2025 → 15 Jul 2025 · 5 dates
  1. Tender notice published
    15 May 2025, 18:48 BST
  2. Clarification questions by
    20 May 2025, 17:00 BST
  3. Submission deadline
    10 Jun 2025, 12:00 BST
  4. Contract starts
    1 Jul 2025, 00:00 BST
  5. Latest notice published
    15 Jul 2025, 10:08 BST

Notice history

5 events · 4 releases on Find a Tender · since 15 May 2025
  1. Tender notice published
    15 May 2025, 18:48 BST
    UK4
  2. Status changed to complete
    25 Jun 2025, 17:23 BST
  3. Contract award notice published
    25 Jun 2025, 17:23 BST
    UK6
  4. Contract signature expected
    11 Jul 2025, 23:59 BST
    scheduled
  5. Contract details notice published
    15 Jul 2025, 10:08 BST
    UK7
Routine re-releases (4)
  • 2025-05: 1 release · 15 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £89,8501 award exc. VAT · 2 repeated publications of the same award counted once
Bids received 33 from SMEs
Contracts signed 1latest 14 Jul 2025
Awarded toValueDateStatus
FarrPoint LimitedSME14 Jul 2025 – 31 Mar 2026£89,850same award published again · counted once23 Jun 2025Awarded
FarrPoint LimitedSME14 Jul 2025 – 31 Mar 2026£89,85023 Jun 2025Awarded
FarrPoint LimitedSME£89,850 †same award published again · counted once—Awarded

Contracts

  • DHSC:OHID:Telecare and connectivity advice · FarrPoint LimitedSME

    Signed
    14 Jul 2025
    Value
    £89,850
    Period
    15 Jul 2025 – 31 Mar 2026
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders30—

Contracting authority & participating public bodies

DHSC, London

Contracting authorityPublic authority - central government GB-PPON: PMQG-9965-CHZR 39 Victoria Street, London, London, SW1H 0EUContact name, email

Bidders & participating suppliers

2 commercial parties on the notice
  • FarrpointAwarded supplier Ground Floor West, 2 Lochrin Square, 96 Fountainbridge, Edinburgh, Scotland, EH3 9QAContact email
  • Farrpoint LimitedAwarded supplierGB-COH: SC296299 Ground Floor West, 2 Lochrin Square, Edinburgh, Scotland, EH3 9QAContact email

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender