Official UK procurement notice
DFE Tourism NI Managed Business Support Services
Authority: Tourism Norther Ireland (Central government)·On behalf of: CPD
What is being bought
Published requirement descriptionThe Northern Ireland Tourist Board trading as Tourism Northern Ireland (TNI) ("the
Client") wishes to appoint a Contractor to provide a Managed Business Support Service to
the tourism industry
CPV: Business and management consultancy services · Business development consultancy services · Development consultancy services · Education and training services · Human resources management consultancy services · Specialist training services · Training programme services · Training services · Vocational training services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£4,000,000
- Economic & financial standing
As per tender documentation
- Technical & professional ability
As per tender documentation
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Ac1 - Project Delivery Team Experience : As per tender documentation
- AC2 - Proposed Methodology for Resourcing Industry Support Advisers : As per tender documentation
- AC3 - Contract Management : As per tender documentation
- AC4 - Evaluation of Support: As per tender documentation
- AC5 - Contingency Arrangements : As per tender documentation
- AC6 - Social Value: As per tender documentation
- AC7 - Total Cost for evaluation purposes: As per tender documentation
- Economic & financial standing
As per tender documentation
- Technical & professional ability
As per tender documentation
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 7 Mar 2025, 16:13 GMT
- Last source update
- 5 Jan 2026, 17:03 GMT
- Award evaluation window
- Submission end – 25 Aug 2025
- Authority reference
ID 5827949- FTS notice number
2025/S 000-030809- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04eab7Find a Tender- Contract terms summary
The estimated value figure indicated in the Scope Section represents an overall estimated contract value. This value reflects the potential scale of the contract and takes into account potential optional extension periods and the uptake of potential optional services as detailed in the tender documents. This figure does not however take into account the application of indexation or increases to charges due to increases in the Real Living Wage. Neither CPD nor the contracting Authority can provide any guarantee as to the level of business under this contract. The Contracting Authority does not bind itself to accept the lowest or any tender. Suppliers remain responsible for all costs and expenses incurred by them or by any third party acting under instructions from the Supplier in connection with taking part in this procurement process regardless of whether such costs arise as a consequence, directly or indirectly of any amendments made to the procurement documents by the Contracting Authority at any time. No legally binding contract shall arise (and a Supplier shall have no legitimate expectation that a contract will be entered into) until such time as entry into the Contract has been confirmed by the Contracting Authority.
- Risks
The Contracting Authority expressly reserves the rights:
(I). not to award any contract as a result of the procurement process commenced by publication of this notice;
(II). to make whatever changes it may see fit to the content and structure of the tendering Competition;
(III). to award (a) contract(s) in respect of any part(s) of the [services] covered by this notice; and
(IV). to award contract(s) in stages.
and in no circumstances will the Authority be liable for any costs incurred by candidates.
Suppliers should note that all dates, time periods and figures in relation to values and volumes specified in this notice and the procurement documents are approximate only and the Contracting Authority reserves the right to change any or all of them.
How it was run
Official notice- Submission deadline
- 21 Jul 2025, 23:59 BST
- Clarification deadline
- 11 Jul 2025, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Tenders must be submitted electronically via the relevant Call for Tender (CfT) opportunity on eTendersNI, website details immediately below.
Paper submissions will not be accepted or considered and will be rejected by the Contracting Authority / Buyer.
The tender documents are available with unrestricted and full direct access, free of charge, at: URL etendersni.gov.uk/epps ↗
Timeline
7 Mar 2025 → 5 Jan 2026 · 11 dates- Planning notice published7 Mar 2025, 16:13 GMT
- Market engagement4 Apr 2025, 00:59 BST
Tourism Northern Ireland will be hosting Market Engagement Days at their offices in Belfast (Wednesday 2nd April am) and via Microsoft Teams (Thursday 3rd April pm) for suppliers interested in finding out more.
The procurement process will be managed by Northern Ireland’s Construction Procurement Delivery (CPD). Agencies interested in attending the Market Engagement Days are asked to email [email protected] by 5pm on Friday 28th March 2025 @ 5pm.
Please note that appointments will be scheduled on a first come basis and will last a maximum of 45 minutes. A maximum of 3 people per supplier should attend
- Next notice expected15 Apr 2025, 00:59 BST
- Tender notice published9 Jun 2025, 09:52 BST
- Clarification questions by11 Jul 2025, 23:59 BST
- Submission deadline21 Jul 2025, 23:59 BST
- Contract starts25 Aug 2025, 00:00 BST
- Award decision expected by25 Aug 2025, 23:59 BST
- Assessment summaries sent341 days ago13 Nov 2025
- Standstill ends328 days ago25 Nov 2025, 23:59 GMT
- Latest notice published288 days ago5 Jan 2026, 17:03 GMT
Notice history
9 events · 4 releases on Find a Tender · since 7 Mar 2025- Preliminary market engagement notice published7 Mar 2025, 16:13 GMTUK2
- Tender notice published9 Jun 2025, 09:52 BSTUK4
- Status changed to active9 Jun 2025, 09:52 BST
- Procurement method changed9 Jun 2025, 09:52 BST
- Deadline published: 21 Jul 2025, 23:59 BST9 Jun 2025, 09:52 BST
- Contract award notice published14 Nov 2025, 09:49 GMTUK6
- Status changed to complete14 Nov 2025, 09:49 GMT
- Contract signature expected26 Nov 2025, 23:59 GMTscheduled
- Contract details notice published5 Jan 2026, 17:03 GMTUK7
Routine re-releases (4)
- 2025-03: 1 release · 7 Mar 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| PROFILETREE WEB DESIGN AND DIGITAL MARKETING LTDSME26 Nov 2025 – 25 Nov 2028 · up to 25 Nov 2030Extensions: Option to extend for two periods of 12 months each | £4,000,000 | 13 Nov 2025 | Awarded |
Contracts
DFE Tourism NI Managed Business Support Services · PROFILETREE WEB DESIGN AND DIGITAL MARKETING LTDSME
- Signed
- 25 Nov 2025
- Value
- £4,025,000
- Period
- 26 Nov 2025 – 25 Nov 2028 · up to 25 Nov 2030 with extensions
- Status
- active
- Extensions
- 2 further periods of 1 year
No agreed KPIs: The value of this contract is below the relevant threshold of £5 million including VAT and as such the reporting and publication of KPIs is not mandated.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 6final-stage tenders | 6 | 0 | — |
Contracting authority & participating public bodies
3 public bodies on the noticeOther public bodies
- CPDBeneficiary authority
- Department of Finance (Northern Ireland)Process contact pointProcuring entityConstruction and Procurement Delivery Supplies and Services Division, is a Centre of Procurement Expertise and provides a central procurement function for central government in Northern Ireland
Bidders & participating suppliers
2 commercial parties on the notice- PROFILETREE WEB DESIGN AND DIGITAL MARKETING LIMITEDAwarded supplier
- PROFILETREE WEB DESIGN AND DIGITAL MARKETING LIMITEDAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender