Official UK procurement notice
Design & Installation for the Customer experience (Catering and Social Spaces)
Authority: THE UNIVERSITY CATERERS ORGANISATION LIMITED (Education)
What is being bought2 lots · detail below
Published requirement descriptionLot 1 – Customer experience design TUCO are looking for customer experience designers. It is envisaged that awarded suppliers will have specialist experience in designing catering and interactive social spaces. Suppliers will also be expected to consider such things as menu design, staff uniform, crockery etc. seeking innovative design solutions There may be a requirement to reflect specific values such as sustainability, or to match the ‘theme’ of the building. Consideration should be made of the intended customer base the TUCO member is addressing for each specific area. Lot 2 – Kitchen and Counter Design, Manufacture and Installation TUCO envisage suitable suppliers will be able to provide their own in-house specialist design layout for these areas, in-house or sub-contracted fabrication and the ability to supply and install specified equipment or install client supplied equipment
- Recurrence: 4 years
CPV: Kitchen or restaurant conversion · Project and design preparation, estimation of costs
How this framework works
From the published notice- Bids received
- 10 bids received · 10 suppliers appointed
Lots and requirements (2)Procurement structure
2 lots · all with a published value · same evaluation weights on every lotEvery one of these 2 lots carries the same published figure, £7,500,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1Customer experience designAwardedRenewalceiling above
TUCO are looking for customer experience designers. It is envisaged that awarded suppliers will have specialist experience in designing catering and interactive social spaces. Suppliers will also be expected to consider such things as menu design, staff uniform, crockery etc. TUCO Members will be seeking innovative design solutions that will enhance the ambience of the area/s and create an increase in footfall and spend. There may be a requirement to reflect specific values such as sustainability, or to match the ‘theme’ of the building. Consideration should be made of the intended customer base the TUCO member is addressing for each specific area.
Lot #2Kitchen and Counter Design, Manufacture and InstallationCancelledRenewalceiling above
TUCO envisage suitable suppliers will be able to provide their own in-house specialist design layout for these areas, in-house or sub-contracted fabrication and the ability to supply and install specified equipment or install client supplied equipment.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Contract Management and CSR: 30%
- Ordering Delivery and Invoicing: 30%
- Pricing Project specific and contract docs: 40%
Published award criteria (3)
- Contract Management and CSR: 30
- Ordering Delivery and Invoicing: 30
- Pricing Project specific and contract docs: 40
- Suitability
See tender documents
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
- “Design & Installation for the Customer experience (Catering and…” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Works
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · 4 years
- First published
- 16 Mar 2022, 14:15 GMT
- Last source update
- 11 Jan 2023, 16:05 GMT
- Authority reference
CAT11062-TU- FTS notice number
2023/S 000-000865- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0322b1Find a Tender
Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: <a href="https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=749247453" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=749247453</a> GO Reference: GO-2023111-PRO-21896148
How it was run
Official notice- Appointment period ends
- 11 Apr 2022, 10:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 270 days from the deadline
Timeline
11 Apr 2022 → 11 Jan 2023 · 2 dates- Admission / appointment period endsperiod end, not a bid countdown11 Apr 2022, 10:00 BST
- Notice published11 Jan 2023, 16:05 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete11 Jan 2023, 16:05 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Lot 1 Customer experience design Lot 2 Kitchen and Counter Design Manufacture and Installation
- Signed
- 1 Sept 2022
- Value
- £15,000,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Customer experience design | 10bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- TUCO LtdMediation bodyReview bodyReview contact point
Framework contractors & participating bidders
10 commercial parties on the notice- 442 Design LtdFramework contractor
- ABM Catering for LeisureFramework contractor
- Airedale Catering Equipment LtdFramework contractor
- Denby Catering Equipment LimitedFramework contractor
- International Food Service Equipment LimitedFramework contractor
- PSV Design LtdFramework contractor
- Promart Manufacturing LtdFramework contractor
- Restaurant Design Associates Ltd (RDA)Framework contractor
- SDI Displays Ltd (Wearesdi)Framework contractor
- Space Catering (UK) LtdFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria