Dental Referral Management Service - Hertfordshire 26/28

{
  "id": "031448-2026",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2026-04-07T13:02:47+01:00",
  "ocid": "ocds-h6vhtk-06721d",
  "buyer": {
    "id": "GB-FTS-157475",
    "name": "NHS Hertfordshire and West Essex Integrated Care Board"
  },
  "tender": {
    "id": "ocds-h6vhtk-06721d",
    "title": "Dental Referral Management Service - Hertfordshire 26/28",
    "amendments": [
      {
        "id": "1",
        "description": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C.The contract award decision was approved on 19/03/2026 and the new contract will commence on 1 April 2026 through to 31 March 2029.The lifetime value of the contract is £478,950 and will be paid to the provider on 1/12th over the contract term."
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The online Referral Management System manages all dental referrals for specialist services including Orthodontics, Oral Surgery, Sedation, Secondary and Community Dental Services.<br/><br/>To confirm as per the PSR direct award porcess C, the existing provider satisfies the existing contract, delivering a good service, meeting all the KPIs with no quality concerns and good outcomes.  No concerns have been raised by patients and the current contracting arrangements are not changing from the existing contract.",
    "classification": {
      "id": "85130000",
      "scheme": "CPV",
      "description": "Dental practice and related services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-157475",
      "name": "NHS Hertfordshire and West Essex Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH23",
        "locality": "Marlowes, Hemel Hempstead",
        "postalCode": "HP1 1DN",
        "countryName": "United Kingdom",
        "streetAddress": "The Forum"
      },
      "details": {
        "url": "https://www.hertsandwestessex.icb.nhs.uk/",
        "buyerProfile": "https://www.hertsandwestessex.icb.nhs.uk/"
      },
      "identifier": {
        "legalName": "NHS Hertfordshire and West Essex Integrated Care Board"
      },
      "contactPoint": {
        "email": "hweicbhv.dental@nhs.net"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "026539-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-03-23T20:00:30Z",
  "ocid": "ocds-h6vhtk-06721d",
  "buyer": {
    "id": "GB-FTS-157475",
    "name": "NHS Hertfordshire and West Essex Integrated Care Board"
  },
  "awards": [
    {
      "id": "026539-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-178203",
          "name": "Referral Management Services Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-06721d",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "The Contract is over a 2yr duration on a 1+1 year term."
        },
        "hasOptions": true,
        "description": "The online Referral Management System manages all dental referrals for specialist services including Orthodontics, Oral Surgery, Sedation, Secondary and Community Dental Services.<br/><br/>All referrals except for oral surgery are delivered via a clinically approved algorithm. Oral Surgery referrals are triaged by Consultant level clinicians.<br/><br/>There is no material change to the new contract being offered and therefore a direct award process C has been completed under the PSR and a robust due diligence process has been completed to ensure providers meet all the Basic and Key Criterion.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard",
              "type": "quality",
              "description": "100"
            },
            {
              "name": "Price",
              "type": "cost",
              "description": "0"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKH23"
          }
        ]
      }
    ],
    "title": "Dental Referral Management Service - Hertfordshire 26/28",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The online Referral Management System manages all dental referrals for specialist services including Orthodontics, Oral Surgery, Sedation, Secondary and Community Dental Services.<br/><br/>To confirm as per the PSR direct award porcess C, the existing provider satisfies the existing contract, delivering a good service, meeting all the KPIs with no quality concerns and good outcomes.  No concerns have been raised by patients and the current contracting arrangements are not changing from the existing contract.",
    "classification": {
      "id": "85130000",
      "scheme": "CPV",
      "description": "Dental practice and related services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 02/04/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_REPETITION_EXISTING",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-157475",
      "name": "NHS Hertfordshire and West Essex Integrated Care Board",
      "roles": [
        "buyer",
        "reviewBody"
      ],
      "address": {
        "region": "UKH23",
        "locality": "Marlowes, Hemel Hempstead",
        "postalCode": "HP1 1DN",
        "countryName": "United Kingdom",
        "streetAddress": "The Forum"
      },
      "details": {
        "url": "https://www.hertsandwestessex.icb.nhs.uk/",
        "buyerProfile": "https://www.hertsandwestessex.icb.nhs.uk/",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "NHS Hertfordshire and West Essex Integrated Care Board"
      },
      "contactPoint": {
        "email": "hweicbhv.dental@nhs.net"
      }
    },
    {
      "id": "GB-FTS-178203",
      "name": "Referral Management Services Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKH23",
        "locality": "Cheshire",
        "postalCode": "WA16 6DX",
        "countryName": "United Kingdom",
        "streetAddress": "61a King Street, Knutsford, Cheshire, England, WA16 6DX"
      },
      "details": {
        "url": "http://www.dental-referrals.org",
        "scale": "sme"
      },
      "identifier": {
        "id": "11362661",
        "legalName": "Referral Management Services Limited"
      },
      "contactPoint": {
        "telephone": "+44 7791265799"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "026539-2026-1",
      "value": {
        "amount": 579450,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "026539-2026-1",
      "dateSigned": "2026-03-23T00:00:00Z"
    }
  ],
  "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/><br/>Representations by providers must be made to decision makers by 02/04/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Any representations should be sent to hweicbhv.dental@nhs.net <br/><br/>The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 19/08/2025 and further approved the contract awards on 19/03/2026. There were no conflicts or potential conflicts declared.",
  "initiationType": "tender"
}