Find a TenderClosedTender notice
Published 13 Jan 2026, 15:55 GMT

Official UK procurement notice

Dementia Hub Digital Social Care Records System

Official notice

Authority: London Borough of Waltham Forest (Local council)

ServicesBelow threshold - open competitionBelow thresholdSME suitableVCSE suitable
Budget not disclosed£1≈ £0 / year · £1 inc. VAT
Submissions closed 8 Feb 2026
Contract term 3 yrsends 30 Apr 2029 · up to 30 Apr 2031 with extensions · starts 1 May 2026

What is being bought

Published requirement description

The London Borough of Waltham Forest seeks to procure a Digital Social Care Records (DSCR) system to replace paper-based records and improve governance, compliance, and care quality across its in-house services. The system will support the Dementia Hub service. The Dementia Hub, based in Leyton, is a support service for people living with dementia in their own homes in Waltham Forest. Group sessions take place at the Hub whilst other service users have a one-to-one visit in their own homes. The service is designed to enhance wellbeing, maintain independence, and offer peer support and feedback opportunities for users and carers. The DSCR system must enable accurate, timely, and secure recording of care activities, support regulatory compliance, and enhance operational efficiency.

CPV: Health and social work services · IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEVCSEPublished value£1
Contract period: 1 May 2026 – 30 Apr 2029 (3 yrs) · up to 30 Apr 2031 with extensionsValue: £1 exc. VAT · £1 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: The buyer has the option to extend the contract duration. · The contract may be extended for up to two additional periods of 12 months each.
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    Details are specified in the ITQ document.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 90%Price: 10%
Published award criteria (2)
  • Quality: This criterion assesses the extent to which suppliers meet the defined requirements (business and technical) and responses to method statements. Details are specified in the ITQ document.
  • Price: This criterion assesses the suppliers price. Details are specified in the ITQ document.
Conditions of participation1
  • Condition of participation

    Details are specified in the ITQ document.

What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 Jan 2026, 15:55 GMT
Last source update
13 Jan 2026, 15:55 GMT
Authority reference
DN802893
FTS notice number
2026/S 000-002792
Latest notice
Tender notice (UK4)
Classification (CPV)
Health and social work servicesIT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0604f6 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowed
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
8 Feb 2026, 23:30 GMT
Clarification deadline
2 Feb 2026, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Timeline

13 Jan 2026 → 1 May 2026 · 4 dates
  1. Tender notice published289 days ago
    13 Jan 2026, 15:55 GMT
  2. Clarification questions by269 days ago
    2 Feb 2026, 17:00 GMT
  3. Submission deadline263 days ago
    8 Feb 2026, 23:30 GMT
  4. Contract starts182 days ago
    1 May 2026, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    13 Jan 2026, 15:55 GMT
    UK4

Contracting authority & participating public bodies

London Borough of Waltham Forest

Contracting authorityPublic authority - sub-central government GB-PPON: PPJN-6757-NZZZ Waltham Forest Town Hall, Walthamstow, London, E17 4JFContact name, email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender