← Back to search results

AwardedFind a Tender · award

Dedalus- PAS/XPR Services

Buyer: Business Services Organisation →

BuyerBusiness Services Organisation
StatusAwarded
DeadlineNot published
ValueValue not published
Published28 Mar 2024

What is being bought

License, Support & Maintenance for XPR/PAS Access to XPR Database that is managed by Dedalus and is directly linked to the Patient Administration system (PAS). With encompass roll out not due to complete until 2025, the new NIDIS service still needs to be able to send demographics and HCN number data to the XPR for those Trusts still using PAS. Without this there is a risk to patient safety and will cause fragmentation of patient records.

Delivery location

UKN

Categories

IT services: consulting, software development, Internet and support 72000000

Lot details

Lot 1

License, Support & Maintenance for XPR/PAS Access to XPR Database that is managed by Dedalus and is directly linked to the Patient Administration system (PAS). With encompass roll out not due to complete until 2025, the new NIDIS service still needs to be able to send demographics and HCN number data to the XPR for those Trusts still using PAS. Without this there is a risk to patient safety and will cause fragmentation of patient records. These services have been supplied by Dedalus as part of their Managed Service until now. The services are required until Encompass is live in all 5 Trusts. The prices, volumes and duration of the DAC will be minimised by cancelling the contract as soon as Encompass is live in all 5 Trusts and there is no longer a requirement for the service. The long-standing relationship that BSO has with the current patient administration system (PAS), currently managed by Dedalus, has enabled us to obtain similar pricing to what was previously purchased under the Steria contract. Dedalus has taken into consideration the length of service from the previous 3rd party providers contract when creating a quotation directly for BSO. There will be no requirement for this service once Encompass is live in all of the five Trusts. In terms of duration, is there will be no further need to "keep the lights on" the system beyond encompass go live on all Trusts as NIDIS will no longer need to access XPR when encompass fully live.

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is IT services: consulting, software development, Internet and support (72000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,161 of 10,539 with a bid count)2 average (5,053 of 10,539 with named award suppliers)Not published
Same buyer1Not published1 average (1 of 1 with named award suppliers)Not published
Delivery region: UKN6061 median · 6.7 average (274 of 606 with a bid count)1.7 average (409 of 606 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThe regional GP OOH clinical information system (Adastra and Odyssey) is the central piece of the GP OOH ICT infrastructure. DXC and via their contractual relationship with Advanced provide a managed service to provision and support these services. The Regional GP Out of Hours (GP OOH) service provides, for urgent conditions, a comprehensive, safe and efficient Out of Hours Service to the Northern Ireland population, who are also entitled to General Medical Services (GMS) services until the patient's own GP surgery is next open." During the covid pandemic the OOH service was expanded to provide an in hours Phone First Service for Trust ED departments directing patients to the most appropriate point of care. The Phone First services have continued post pandemic and will continue for the foreseeable future. This also expanded the service from an out of hours (6:00pm to 8:00am) service to a 24x7x365 service. There are 5 Out of Hours Providers commissioned by the Department of Health Strategic Planning and Performance Group (SPPG) to provide the GP Out of Hours Service to the population of Northern Ireland. These five GP Out of Hours provider organisations in Northern Ireland deal with over 600,000 patient contacts per year. The services are required to provide continued management maintenance and support of the Regional GP Out of Hours Clinical information system and the supporting IT services that enable its operation. Moving to an alternative provider incorporating all of the required managed services provided by DXC is not possible before the expiry of the current contract. Transferring the technical support services, experience, and expertise that DXC provide to another supplier without an appropriate knowledge and skills transfer process would be extremely high risk to the continued operation of the GP Out of Hours service and could not be done safely within the time currently available. We estimate it would take at least six months to safely transfer the support of these services to another provider and this would require both DXC as the current provider and the new provider to be involved jointly in the hand over process. Failure of the OOH service means that patients, by default, will attend the already overburdened Emergency Departments. Outside of Advanced, who currently provide the out of hours software solution to over 95% of UK and ROI service providers there are only two other suppliers across the whole of the UK and Ireland. One is the GP software provider TPP - their software is used by one small OOH provider in England. The TPP solution does not have all the added benefits such as Nurse Triage and integrated decision support. This would not be sustainable in NI as the numbers of GPs available to provide OOH services is diminishing and service is moving to increase the use of nurses and other multidisciplinary teams. The TPP solution does not integrate with the current infrastructure in Northern Ireland for example NIECR nor does it provide the messaging services to GP Practices following a consultation with the Out of Hours service. Considerable development work, requiring additional time and cost, would be required to facilitate development of this functionality.
Rationale classificationsThe works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Dedalus- PAS/XPR Services

Statusactive
SupplierDedalus

Contracts

Dedalus- PAS/XPR Services

Statusactive
Value£308,357

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-044e57
Latest release ID010330-2024
Latest release timestampThu Mar 28 2024 14:35:13 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
28 Mar 2024award, contract010330-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "010330-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-03-28T14:35:13Z",
  "ocid": "ocds-h6vhtk-044e57",
  "buyer": {
    "id": "GB-FTS-107668",
    "name": "Business Services Organisation"
  },
  "awards": [
    {
      "id": "010330-2024-DAC12216-1",
      "title": "Dedalus- PAS/XPR Services",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-12790545",
          "name": "Dedalus"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "DAC12216",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "License, Support & Maintenance for XPR/PAS Access to XPR Database that is managed by Dedalus and is directly linked to the Patient Administration system (PAS).\nWith encompass roll out not due to complete until 2025, the new NIDIS service still needs to be able to send demographics and HCN number data to the XPR for those Trusts still using PAS. Without this there is a risk to patient safety and will cause fragmentation of patient records.\nThese services have been supplied by Dedalus as part of their Managed Service until now. The services are required until Encompass is live in all 5 Trusts.\nThe prices, volumes and duration of the DAC will be minimised by cancelling the contract as soon as Encompass is live in all 5 Trusts and there is no longer a requirement for the service.\nThe long-standing relationship that BSO has with the current patient administration system (PAS), currently managed by Dedalus, has enabled us to obtain similar pricing to what was previously purchased under the Steria contract. Dedalus has taken into consideration the length of service from the previous 3rd party providers contract when creating a quotation directly for BSO.\nThere will be no requirement for this service once Encompass is live in all of the five Trusts.\nIn terms of duration, is there will be no further need to \"keep the lights on\" the system beyond encompass go live on all Trusts as NIDIS will no longer need to access XPR when encompass fully live.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKN"
          }
        ]
      }
    ],
    "title": "Dedalus- PAS/XPR Services",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "License, Support & Maintenance for XPR/PAS Access to XPR Database that is managed by Dedalus and is directly linked to the Patient Administration system (PAS).\nWith encompass roll out not due to complete until 2025, the new NIDIS service still needs to be able to send demographics and HCN number data to the XPR for those Trusts still using PAS. Without this there is a risk to patient safety and will cause fragmentation of patient records.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "The regional GP OOH clinical information system (Adastra and Odyssey) is the central piece of the GP OOH ICT infrastructure. DXC and via their contractual relationship with Advanced provide a managed service to provision and support these services.\nThe Regional GP Out of Hours (GP OOH) service provides, for urgent conditions, a comprehensive, safe and efficient Out of Hours Service to the Northern Ireland population, who are also entitled to General Medical Services (GMS) services until the patient's own GP surgery is next open.\" During the covid pandemic the OOH service was expanded to provide an in hours Phone First Service for Trust ED departments directing patients to the most appropriate point of care. The Phone First services have continued post pandemic and will continue for the foreseeable future. This also expanded the service from an out of hours (6:00pm to 8:00am) service to a 24x7x365 service.\nThere are 5 Out of Hours Providers commissioned by the Department of Health Strategic Planning and Performance Group (SPPG) to provide the GP Out of Hours Service to the population of Northern Ireland. These five GP Out of Hours provider organisations in Northern Ireland deal with over 600,000 patient contacts per year.\nThe services are required to provide continued management maintenance and support of the Regional GP Out of Hours Clinical information system and the supporting IT services that enable its operation.\nMoving to an alternative provider incorporating all of the required managed services provided by DXC is not possible before the expiry of the current contract. Transferring the technical support services, experience, and expertise that DXC provide to another supplier without an appropriate knowledge and skills transfer process would be extremely high risk to the continued operation of the GP Out of Hours service and could not be done safely within the time currently available. We estimate it would take at least six months to safely transfer the support of these services to another provider and this would require both DXC as the current provider and the new provider to be involved jointly in the hand over process.\nFailure of the OOH service means that patients, by default, will attend the already overburdened Emergency Departments.\nOutside of Advanced, who currently provide the out of hours software solution to over 95% of UK and ROI service providers there are only two other suppliers across the whole of the UK and Ireland.\nOne is the GP software provider TPP - their software is used by one small OOH provider in England. The TPP solution does not have all the added benefits such as Nurse Triage and integrated decision support. This would not be sustainable in NI as the numbers of GPs available to provide OOH services is diminishing and service is moving to increase the use of nurses and other multidisciplinary teams. The TPP solution does not integrate with the current infrastructure in Northern Ireland for example NIECR nor does it provide the messaging services to GP Practices following a consultation with the Out of Hours service. Considerable development work, requiring additional time and cost, would be required to facilitate development of this functionality.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-107668",
      "name": "Business Services Organisation",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKN06",
        "locality": "Belfast",
        "postalCode": "BT7 2JD",
        "countryName": "United Kingdom",
        "streetAddress": "James House 2-4 Cromac Avenue"
      },
      "details": {
        "url": "http://www.hscbusiness.hscni.net/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "Business Services Organisation",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Catherine Fegan",
        "email": "cathy.fegan@hscni.net",
        "telephone": "+44 2895362561"
      }
    },
    {
      "id": "GB-COH-12790545",
      "name": "Dedalus",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKE42",
        "locality": "Leeds",
        "postalCode": "LS1 4BA",
        "countryName": "United Kingdom",
        "streetAddress": "Suite 1 Riverside Studios 2 Embankment Sovereign Street"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "12790545",
        "scheme": "GB-COH",
        "legalName": "Dedalus"
      }
    },
    {
      "id": "GB-FTS-109411",
      "name": "Business Services organisation",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Belfast",
        "postalCode": "BT72JD",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Business Services organisation"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "010330-2024-DAC12216-1",
      "title": "Dedalus- PAS/XPR Services",
      "value": {
        "amount": 308356.95,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "010330-2024-DAC12216-1",
      "dateSigned": "2024-03-28T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
28 Mar 2024 · 010330-2024 · award, contract
{
  "id": "010330-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-03-28T14:35:13Z",
  "ocid": "ocds-h6vhtk-044e57",
  "buyer": {
    "id": "GB-FTS-107668",
    "name": "Business Services Organisation"
  },
  "awards": [
    {
      "id": "010330-2024-DAC12216-1",
      "title": "Dedalus- PAS/XPR Services",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-12790545",
          "name": "Dedalus"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "DAC12216",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "License, Support & Maintenance for XPR/PAS Access to XPR Database that is managed by Dedalus and is directly linked to the Patient Administration system (PAS).\nWith encompass roll out not due to complete until 2025, the new NIDIS service still needs to be able to send demographics and HCN number data to the XPR for those Trusts still using PAS. Without this there is a risk to patient safety and will cause fragmentation of patient records.\nThese services have been supplied by Dedalus as part of their Managed Service until now. The services are required until Encompass is live in all 5 Trusts.\nThe prices, volumes and duration of the DAC will be minimised by cancelling the contract as soon as Encompass is live in all 5 Trusts and there is no longer a requirement for the service.\nThe long-standing relationship that BSO has with the current patient administration system (PAS), currently managed by Dedalus, has enabled us to obtain similar pricing to what was previously purchased under the Steria contract. Dedalus has taken into consideration the length of service from the previous 3rd party providers contract when creating a quotation directly for BSO.\nThere will be no requirement for this service once Encompass is live in all of the five Trusts.\nIn terms of duration, is there will be no further need to \"keep the lights on\" the system beyond encompass go live on all Trusts as NIDIS will no longer need to access XPR when encompass fully live.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKN"
          }
        ]
      }
    ],
    "title": "Dedalus- PAS/XPR Services",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "License, Support & Maintenance for XPR/PAS Access to XPR Database that is managed by Dedalus and is directly linked to the Patient Administration system (PAS).\nWith encompass roll out not due to complete until 2025, the new NIDIS service still needs to be able to send demographics and HCN number data to the XPR for those Trusts still using PAS. Without this there is a risk to patient safety and will cause fragmentation of patient records.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "The regional GP OOH clinical information system (Adastra and Odyssey) is the central piece of the GP OOH ICT infrastructure. DXC and via their contractual relationship with Advanced provide a managed service to provision and support these services.\nThe Regional GP Out of Hours (GP OOH) service provides, for urgent conditions, a comprehensive, safe and efficient Out of Hours Service to the Northern Ireland population, who are also entitled to General Medical Services (GMS) services until the patient's own GP surgery is next open.\" During the covid pandemic the OOH service was expanded to provide an in hours Phone First Service for Trust ED departments directing patients to the most appropriate point of care. The Phone First services have continued post pandemic and will continue for the foreseeable future. This also expanded the service from an out of hours (6:00pm to 8:00am) service to a 24x7x365 service.\nThere are 5 Out of Hours Providers commissioned by the Department of Health Strategic Planning and Performance Group (SPPG) to provide the GP Out of Hours Service to the population of Northern Ireland. These five GP Out of Hours provider organisations in Northern Ireland deal with over 600,000 patient contacts per year.\nThe services are required to provide continued management maintenance and support of the Regional GP Out of Hours Clinical information system and the supporting IT services that enable its operation.\nMoving to an alternative provider incorporating all of the required managed services provided by DXC is not possible before the expiry of the current contract. Transferring the technical support services, experience, and expertise that DXC provide to another supplier without an appropriate knowledge and skills transfer process would be extremely high risk to the continued operation of the GP Out of Hours service and could not be done safely within the time currently available. We estimate it would take at least six months to safely transfer the support of these services to another provider and this would require both DXC as the current provider and the new provider to be involved jointly in the hand over process.\nFailure of the OOH service means that patients, by default, will attend the already overburdened Emergency Departments.\nOutside of Advanced, who currently provide the out of hours software solution to over 95% of UK and ROI service providers there are only two other suppliers across the whole of the UK and Ireland.\nOne is the GP software provider TPP - their software is used by one small OOH provider in England. The TPP solution does not have all the added benefits such as Nurse Triage and integrated decision support. This would not be sustainable in NI as the numbers of GPs available to provide OOH services is diminishing and service is moving to increase the use of nurses and other multidisciplinary teams. The TPP solution does not integrate with the current infrastructure in Northern Ireland for example NIECR nor does it provide the messaging services to GP Practices following a consultation with the Out of Hours service. Considerable development work, requiring additional time and cost, would be required to facilitate development of this functionality.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-107668",
      "name": "Business Services Organisation",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKN06",
        "locality": "Belfast",
        "postalCode": "BT7 2JD",
        "countryName": "United Kingdom",
        "streetAddress": "James House 2-4 Cromac Avenue"
      },
      "details": {
        "url": "http://www.hscbusiness.hscni.net/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "Business Services Organisation",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Catherine Fegan",
        "email": "cathy.fegan@hscni.net",
        "telephone": "+44 2895362561"
      }
    },
    {
      "id": "GB-COH-12790545",
      "name": "Dedalus",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKE42",
        "locality": "Leeds",
        "postalCode": "LS1 4BA",
        "countryName": "United Kingdom",
        "streetAddress": "Suite 1 Riverside Studios 2 Embankment Sovereign Street"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "12790545",
        "scheme": "GB-COH",
        "legalName": "Dedalus"
      }
    },
    {
      "id": "GB-FTS-109411",
      "name": "Business Services organisation",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Belfast",
        "postalCode": "BT72JD",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Business Services organisation"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "010330-2024-DAC12216-1",
      "title": "Dedalus- PAS/XPR Services",
      "value": {
        "amount": 308356.95,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "010330-2024-DAC12216-1",
      "dateSigned": "2024-03-28T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}