Find a TenderAwarded
Published 4 Jun 2024, 16:21 BST

Official UK procurement notice

Decriminalised Parking Enforcement Back Office Support

Official notice

Authority: Inverclyde Council (Local council)

ServicesOpen procedureSME suitable
Awarded value£781,450published contract · exc. VAT
Submissions closed 4 Jul 2024awarded 20 Sept 2024
Awarded to Imperial Civil Enforcement Solutions Limited

What is being bought

Published requirement description

This Invitation to Tender is for a suitably qualified and experienced service provider to deliver the back-office system for the decriminalised parking enforcement scheme in Inverclyde, handling parking violations issued by Parking Attendants employed by Inverclyde Council and the administration of residents’ and business parking permits in accordance with the Council’s relevant Terms and Conditions.

The service provider shall ensure they have the necessary licences, permits and all other statutory obligations and legal permit, permissions and consents which apply for such provision.

  • Recurrence: If the services are still required following expiry of this contract then it may be brought back to market.

CPV: Business transaction and personal business software package · Parking enforcement services · Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1Inverclyde Council introduced DPE (Decriminilised Parking Enforcement) during October 2014AwardedRenewal

Inverclyde Council introduced DPE (Decriminilised Parking Enforcement) during October 2014. The scheme handles parking violations for both on and off street parking spaces operated under both free short stay parking restrictions and paid long stay parking. The average yearly Penalty Charge Notices issued throughout the area is 5,000.

In April 2016 Residents’ Parking Permits were introduced in Greenock and we now have 8 permit holder zones in our 3 main town centres. Currently we issue approximately 390 residents’ parking permits per year. The permits are paperless with the vehicle details held on the Parking Attendant’s handheld computer. Within the term of the new contract we propose to introduce a Business Parking Permit Scheme where we propose to issue a maximum of 500 business parking permits per year.

The number of PCNs issued are expected to increase as the result of enforcement action under the Transport (Scotland) Act 2019 for pavement parking, double parking and dropped kerb parking. The exact date for this enforcement is unknown at present. We estimate we will issue 1,000 PCNs per year.

Inverclyde Council wishes to engage a Service Provider to provide back office support. It is envisaged that the successful bidder will have an established PCN processing and paperless permit systems already in operation which can accommodate the needs of Inverclyde Council. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland
Extensions: Inverclyde Council reserve the right to extend the contract on three (3) separate 12 month extension periods.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 18%Price: 80%Social value: 2%
Published sub-criteria (12)
  • Proposed Methodology: 5%
  • Performance: 3%
  • System Requirements/Communication with the System: 2%
  • Notice Processing/Software: 2%
  • Cash Receipting/Financial Management: 1%
  • Additional System Functionality: 0.5%
  • Support: 0.5%
  • Risk: 1%
  • Fair Work First: 2%
  • Social Value - Supporting Methodology: 1%
  • price: 80%
  • Social Value - Outcome Menu: 2%
Published award criteria (12)
  • Proposed Methodology: 5%
  • Performance: 3%
  • System Requirements/Communication with the System: 2%
  • Notice Processing/Software: 2%
  • Cash Receipting/Financial Management: 1%
  • Additional System Functionality: 0.5%
  • Support: 0.5%
  • Risk: 1%
  • Fair Work First: 2%
  • Social Value - Outcome Menu: 2%
  • Social Value - Supporting Methodology: 1%
  • Price: 80
Conditions of participation3
  • Suitability

    Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract.

  • Economic & financial standing

    4B.5.1a/4B.5.1b/4B.5.2

    It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:

    Employer’s (Compulsory) Liability Insurance = 5M GBP

    Public Liability Insurance = 5M GBP

    Product Liability Insurance = 5M GBP

    Professional Risk Indemnity Insurance = 5M GBP

    Cyber Risk/Data Protection Insurance = 1M GBP

    4B.1.2

    Inverclyde Council will check the financial status of applicants by means of a Dun and Bradstreet assessment. In order to be considered, applicants must achieve one of the following:

    (a) Where the tenderers Dun & Bradstreet risk indicator is 3, the annual contract value should also be less than 50% of the tenderers average turnover over the preceding 2 years (with audited accounts dated within 24 months of the date of the financial check).

    OR

    (b) Where the tenderers Dun & Bradstreet is 2 or better, the annual contract value should also be less than 75% of the tenderers average turnover over the preceding 2 years (with audited accounts dated within 21 months of the date of the financial check)

    PLEASE NOTE THE IMPORTANT GUIDDANCE TO BIDDERS BELOW:

    APPLICANTS ARE STRONGLY ADVISED TO SATISFY THEMSELVES THAT THEY MEET THESE CRITERIA AS FAILURE OF THE FINANCIAL CHECK WILL MEAN THAT THEIR APPLICATION WILL NOT BE CONSIDERED FURTHER. APPLICANTS SHOULD ALSO SATISFY THEMSELVES THAT THEIR DUN AND BRADSTREET RATINGS ARE CORRECT AND IT IS THE APPLICANT’S…

  • Technical & professional ability

    4D.1 QUALITY ASSURANCE

    The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent),

    OR

    The bidder must have the following:

    A documented policy regarding quality management. The policy must set out responsibilities for quality management demonstrating that the bidder has, and continues to implement, a quality management policy that is authorised by their Chief Executive, or equivalent, which is periodically reviewed at a senior management level. The policy must be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation.

    4D.1 HEALTH & SAFETY

    The bidder must hold a UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with BS OHSAS 18001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum

    OR

    hold the information contained in the supplier attachment area in PCS-T (file name "Contract Notice Additional Information")

    4D.2 ENVIRONMENTAL MANAGEMENT

    The Bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance with

    BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate

    OR

    hold the information contained in the buyer attachment area in PCS-T (file name "…

    Minimum: 4C.1.2 Bidders will be required to provide 2 examples of services carried out in the past 3 years that demonstrate that they have relevant experience to deliver decriminalised parking enforcement back office support. The examples provided must be of a similar size and nature to t…
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 80 of 100 points: a 10% discount moves about 8 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · If the services are still required following expiry of this contract then it may be brought back to market.

First published
4 Jun 2024, 16:21 BST
Last source update
27 Jan 2025, 11:44 GMT
Award evaluation window
4 Jul 2024 – …
Authority reference
ENV0550
FTS notice number
2025/S 000-002678
Classification (CPV)
Business transaction and personal business software packageParking enforcement servicesSoftware package and information systems
Delivery area
Scotland (UKM83)
Official registry OCID
ocds-h6vhtk-046d61 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Tenderers are required to hold full and current memberships of the British Parking Association. Evidence may be requested to validate this. Tenderers will be required to return with their submission a completed Data Protection Certificate, FOI Certificate, No Collusion Certificate, S1 Equalities Questionnaire, S2 Equalities Questionnaire and Tender Declaration Certificate. It will also be a condition of contract that Tenderers comply with Inverclyde Council's General Conditions of Contract, Special Conditions of Contract, Specification & Contract Information for Tenderers. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 26667 for more information see: http://www.publiccontractsscotland.gov.uk (SC Ref:788822)

How it was run

Official notice
Run through: Public Contracts Scotland (PCS) · Who buys & how to bid on PCS
Language: EN
Submission deadline
4 Jul 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
4 Jul 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

4 Jul 2024 → 27 Jan 2025 · 3 dates
  1. Submission deadline
    4 Jul 2024, 12:00 BST
  2. Bids opened
    4 Jul 2024, 12:00 BST
  3. Notice published
    27 Jan 2025, 11:44 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    27 Jan 2025, 11:44 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £781,4501 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 20 Sept 2024
Awarded toValueDateStatus
Imperial Civil Enforcement Solutions LimitedSME£781,450 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic · 1 from abroad1——

Contracting authority & participating public bodies

Inverclyde Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Procurement, Municipal Buildings, Clyde Square, Greenock, Scotland, PA15 1LXContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Greenock Sheriff Court and Justice of the Peace CourtReview body Greenock

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.