Official UK procurement notice
Debt Resolution Services 2
Authority: Government Commercial Agency (Central government)
What is being bought
Published requirement descriptionThis is for any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery.
This agreement has several lots that will give you Financial Conduct Authority (FCA) regulated access to debt collection agents for fair, ethical and sustainable recoveries. This includes:
debt collection
process servers
access to Enforcement Conduct Board approved enforcement services
spend analytics and recoveries (SARS)
With specialist lots dedicated to:
accounts payable
telecoms review
general ledger review
utilities review
specialist VAT review
data services for search and report to maximise collections
This 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans.
CPV: Financial and insurance services
How this framework works
From the published notice- Framework period
- 4 yrs from 4 Feb 2026
The lotProcurement structure
single lot · no lot value publishedLot #1Planned
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- “Debt Resolution Services 2” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Past planning notice
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 14 Apr 2025, 10:38 BST
- Last source update
- 11 Aug 2025, 10:10 BST
- Authority reference
RM6366- FTS notice number
2025/S 000-047522- Latest notice
- Pipeline notice (UK1)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05022dFind a Tender
How it was run
Official notice- Appointment period ends
- —
Timeline
14 Apr 2025 → 4 Feb 2026 · 5 dates- Planning notice published14 Apr 2025, 10:38 BST
- Market engagement5 May 2025, 23:59 BST
A webinar was held on 09/01/25. Slides and a transcript of the session were made available via the upcoming agreement webpage. There is also a mailbox ([email protected]) which periodically answers new queries and collates feedback from the market.
- Latest notice published11 Aug 2025, 10:10 BST
- Tender notice expected20 Aug 2025, 23:59 BST
- Contract starts268 days ago4 Feb 2026
Notice history
5 events · 4 releases on Find a Tender · since 14 Apr 2025- Pipeline notice published14 Apr 2025, 10:38 BSTUK1
- Preliminary market engagement notice published15 Apr 2025, 09:13 BSTUK2
- Published value updated to £166,666,66715 Apr 2025, 09:13 BSTwas £160,000,000
- Pipeline notice published21 May 2025, 14:46 BSTUK1
- Pipeline notice published11 Aug 2025, 10:10 BSTUK1
Published amendments (2)
The following updates have been made: - Procurement Description - CPV Code - Estimated Value - Estimated Framework start and end date - Estimated Tender Notice issue date
The following changes have been made: - Estimated Contract start and end date - Estimated Tender Release date
Routine re-releases (4)
- 2025-04: 1 release · 14 Apr 2025
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Pipeline notice Pipeline notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender