Find a TenderPast planning noticePipeline notice
Published 14 Apr 2025, 10:38 BST

Official UK procurement notice

Debt Resolution Services 2

Official notice

Authority: Government Commercial Agency (Central government)

Framework agreementServicesAbove thresholdSME suitable
Planned pipeline value£166,666,667pipeline notice, not a live tender · 1 value update
Tender notice expected 20 Aug 2025from the planned procurement notice
Framework period 4 yrsends 3 Feb 2030 · starts 4 Feb 2026

What is being bought

Published requirement description

This is for any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery.

This agreement has several lots that will give you Financial Conduct Authority (FCA) regulated access to debt collection agents for fair, ethical and sustainable recoveries. This includes:

debt collection

process servers

access to Enforcement Conduct Board approved enforcement services

spend analytics and recoveries (SARS)

With specialist lots dedicated to:

accounts payable

telecoms review

general ledger review

utilities review

specialist VAT review

data services for search and report to maximise collections

This 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans.

CPV: Financial and insurance services

How this framework works

From the published notice
Framework period
4 yrs from 4 Feb 2026

The lotProcurement structure

single lot · no lot value published
Lot #1Planned 4 yrsSME
Contract period: 4 Feb 2026 – 3 Feb 2030 (4 yrs)
Delivery: UKEligibility: SME eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “Debt Resolution Services 2” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Past planning notice
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
14 Apr 2025, 10:38 BST
Last source update
11 Aug 2025, 10:10 BST
Authority reference
RM6366
FTS notice number
2025/S 000-047522
Latest notice
Pipeline notice (UK1)
Classification (CPV)
Financial and insurance services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05022d Find a Tender

How it was run

Official notice
Appointment period ends
—

Timeline

14 Apr 2025 → 4 Feb 2026 · 5 dates
  1. Planning notice published
    14 Apr 2025, 10:38 BST
  2. Market engagement
    5 May 2025, 23:59 BST

    A webinar was held on 09/01/25. Slides and a transcript of the session were made available via the upcoming agreement webpage. There is also a mailbox ([email protected]) which periodically answers new queries and collates feedback from the market.

    www.crowncommercial.gov.uk/agreements/RM6366 ↗

  3. Latest notice published
    11 Aug 2025, 10:10 BST
  4. Tender notice expected
    20 Aug 2025, 23:59 BST
  5. Contract starts268 days ago
    4 Feb 2026

Notice history

5 events · 4 releases on Find a Tender · since 14 Apr 2025
  1. Pipeline notice published
    14 Apr 2025, 10:38 BST
    UK1
  2. Preliminary market engagement notice published
    15 Apr 2025, 09:13 BST
    UK2
  3. Published value updated to £166,666,667
    15 Apr 2025, 09:13 BST
    was £160,000,000
  4. Pipeline notice published
    21 May 2025, 14:46 BST
    UK1
  5. Pipeline notice published
    11 Aug 2025, 10:10 BST
    UK1
Published amendments (2)

The following updates have been made: - Procurement Description - CPV Code - Estimated Value - Estimated Framework start and end date - Estimated Tender Notice issue date

The following changes have been made: - Estimated Contract start and end date - Estimated Tender Release date

Routine re-releases (4)
  • 2025-04: 1 release · 14 Apr 2025

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Crown Commercial Service

Contracting authorityPublic authority - central government GB-PPON: PBZB-4962-TVLR The Capital, Old Hall Street, Liverpool, North West, L3 9PPContact email, phone

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender