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Official procurement procedure

Debt Collection Services - Live Debt

Collection agency services
UK
Published value
Not published
Submission deadline Not published
Lots published2
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Dwr Cymru Cyfyngedig: "Debt Collection Services - Live Debt". Published status: complete. Published value: Value not published. 2 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityDwr Cymru CyfyngedigScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Dwr Cymru Cyfyngedig
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Dwr Cymru Cyfyngedig. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
7.1Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 18 active published awards; 15 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityDwr Cymru Cyfyngedig
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published23 Jan 2023, 13:40 GMT
Last source update23 Jan 2023, 13:40 GMT
Recurring procurementNot published
ClassificationCollection agency services
Delivery area
UK
OCIDocds-h6vhtk-03001b
What is being bought
DCC is seeking an agency to provide Debt Collection Services - Live Debt. The agency will specialise in retrieving money owed by DCC’s customers. DCC will send unrecovered customer debt (domestic and commercial) to the agency once internal processes have been exhausted, or where it is considered that this has the best prospect of recovery. The agency will deliver the services and quality performance DCC requires for its customers, including identifying affordability issues, encouraging customer take-up of appropriate tariffs and commit to activity and quality performance metrics.
What changed
From the official release history
  1. Status changed to complete
    23 Jan 2023, 13:40 GMT
  2. Official notice release published
    23 Jan 2023, 13:40 GMT
  3. Submission deadline changed to published date
    23 Jan 2023, 13:40 GMT
  4. Buyer information updated
    23 Jan 2023, 13:40 GMT
  5. Status changed to active
    10 Dec 2021, 22:45 GMT
  6. Official notice release published
    10 Dec 2021, 22:45 GMT
  7. Submission deadline changed to 14 Jan 2022, 12:00 GMT
    10 Dec 2021, 22:45 GMT
  8. Buyer information updated
    10 Dec 2021, 22:45 GMT
Lots and requirements (2)
Published by the contracting authority
  • Lot 1 · #1
    Live Debt 1st Placement
    cancelled
    Published valueNot published
    Debt Collection Services - Live Debt
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Live Debt 2nd Placement
    cancelled
    Published valueNot published
    Debt Collection Services - Live Debt
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    23 Jan 2023, 13:40 GMT
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Award active
    Not published · Not published
  5. Award active
    Not published · Not published
  6. Contract active
    Signed 29 Apr 2022, 00:00 BST · £937,500
  7. Contract active
    Signed 29 Apr 2022, 00:00 BST · £937,500
  8. Contract active
    Signed 29 Apr 2022, 00:00 BST · £937,500
  9. Contract active
    Signed 29 Apr 2022, 00:00 BST · £937,500
Commercial outcome and competition
Awards
Advantis Credit Ltd
Not published · Not published · active
Orbit Credit Services Ltd
Not published · Not published · active
Advantis Credit Ltd
Not published · Not published · active
Orbit Credit Services Ltd
Not published · Not published · active
Contracts
Live Debt 1st Placement
£937,500 · signed 29 Apr 2022, 00:00 BST · active
Live Debt 1st Placement
£937,500 · signed 29 Apr 2022, 00:00 BST · active
Live Debt 2nd Placement
£937,500 · signed 29 Apr 2022, 00:00 BST · active
Live Debt 2nd Placement
£937,500 · signed 29 Apr 2022, 00:00 BST · active
Bid statistics
bids: 11 (lot 1)
bids: 11 (lot 1)
electronicBids: 11 (lot 1)
electronicBids: 11 (lot 1)
foreignBidsFromNonEU: 11 (lot 1)
foreignBidsFromNonEU: 11 (lot 1)
smeBids: 11 (lot 1)
smeBids: 11 (lot 1)
bids: 10 (lot 2)
bids: 10 (lot 2)
electronicBids: 10 (lot 2)
electronicBids: 10 (lot 2)
foreignBidsFromNonEU: 10 (lot 2)
foreignBidsFromNonEU: 10 (lot 2)
smeBids: 10 (lot 2)
smeBids: 10 (lot 2)
Buyer and organisations in this procedure

Dwr Cymru Cyfyngedig

Contracting authority GB-FTS-18441
View buyer profile

  • Dwr Cymru Cyfyngedig
    buyer

    Fortran Road, St Mellons, Cardiff, UKL, CF3 0LT
    Joanna.Bryant@dwrcymru.com
    +44 2920740450

  • Advantis Credit Ltd
    supplier

    Floor 9 Peninsular House, 30-36 Monument Street,, London, UK, EC3R 8LJ

  • Dwr Cymru Cyfyngedig (Welsh Water)
    reviewBody

    Linea, Fortran Road, St Mellons, Cardiff, CF3 0LT

  • Orbit Credit Services Ltd
    supplier

    1 Kings Hill Avenue, Kings Hill, West Malling,, Kent,, UK, ME19 4UA

  • Orbit Credit Services Ltd
    supplier

    1 Kings Hill Avenue, Kings Hill, West Malling,, Kent, UK, ME19 4UA
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published