Find a TenderClosed
Published 3 Nov 2022, 16:09 GMT

Official UK procurement notice

Cyber Remediation Cyber Ops Delivery Partner

Official notice

Authority: H M REVENUE & CUSTOMS

ServicesOpen procedure
Sectors: IT Services & Software (72) Delivery: UK
Published estimate£7,500,000≈ £3.8m / year
Submissions closed 5 Dec 2022
Contract term 2 yrsends 31 Mar 2025 · starts 3 Apr 2023

What is being bought

Published requirement description

HMRC Chief Digital and Information Office (CDIO) is the internal department tasked with the provision of critical IT services, which enable billions of pounds of annual tax revenue, customer interfaces, and other UK tax operational systems.

The Enterprise Security Programme has secured investment for a three-year period which started April 2022. The investment for 2023/24 will contribute to HMRCs objectives by delivering enterprise-wide security improvements and support strategic planning and delivery activities (transformational, remediatory and enabling).

The Cyber Remediation and Cyber Operations Projects are 2 of 5 projects within the Enterprise Security Programme. Their objective is to deliver risk mitigation by remediating known vulnerabilities across our systems and services through the application of patches, configuration changes and encryption, additional access & session monitoring controls as well as strengthening networks/vulnerability assessment security controls/assurance and enhance HMRCs capability to mitigate, detect and respond to Cyber Security threats.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published
Lot #1Services in scope are a range of services that HMRC utilises and relies upon to… 2 yrsPublished value£7,500,000

Services in scope are a range of services that HMRC utilises and relies upon to deliver its duties to the UK public.

Also, significant Programme/Project Management type activities co-ordinating delivery management and assurance working with internal HMRC delivery groups and IT suppliers.

Key activities will cover the ordering and monitoring of work packages/delivery requests through from initiation to implementation, including handover of changes to the HMRC Service owner community .

This notice has been edited to remove sensitive information after publication. Additional information: This procurement will be conducted by way of an eSourcing event using HMRC's SAP Ariba eSourcing Portal. Please ensure you are registered with the HMRC SAP Ariba eSourcing Portal to gain access to the procurement documentation when it is released which will contain full details of the requirement.

If you are not already registered, the registration link is: hmrc.supplier-eu.ariba.com/ad/register/SSOActions ↗

As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact [email protected] (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made.

Once you have obtained 'your organization's account ID' number, please email [email protected] and copy in [email protected] and [email protected] with your account ID number. Once you have complied with the foregoing you will receive an e-mail confirming access to the procurement event once it is built. Further information about HMRC's procurement tool SAP Ariba, a Suppliers Guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm ↗ If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event.

All clarification questions must be submitted via the SAP Ariba system messaging functionality and received by 17:00hrs 24/11/22.

Contract period: 3 Apr 2023 – 31 Mar 2025 (2 yrs)
Delivery: UK
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (3)
  • Technical Merit: 60%
  • price: 30%
  • Social Value: 10%
Published award criteria (3)
  • Technical Merit: 60%
  • Social Value: 10%
  • Price: 30%
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
3 Nov 2022, 16:09 GMT
Last source update
21 Nov 2022, 16:09 GMT
Award evaluation window
5 Dec 2022 – …
Authority reference
SR1106927712
FTS notice number
2022/S 000-032987
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-037eee Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredLanguage: EN
Access & registration note: Free buyer-specific invitations
Submission deadline
5 Dec 2022, 17:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
5 Dec 2022, 18:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Nov 2022 → 3 Apr 2023 · 4 dates
  1. Notice published
    21 Nov 2022, 16:09 GMT
  2. Submission deadline
    5 Dec 2022, 17:00 GMT
  3. Bids opened
    5 Dec 2022, 18:00 GMT
  4. Contract starts
    3 Apr 2023, 00:00 BST

Notice history

2 releases on Find a Tender
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextII.2.4This notice has been edited to remove sensitive information after publication.—

1 amendment published without a description.

Contracting authority & participating public bodies

H M Revenue & Customs

Contracting authorityMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services Trinity Bridge House 2 Dearmans Place, Salford, UK, M3 5BSContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • HMRC Commercial DirectorateReview body SalfordContact email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria