Customer Voice and Sentiment Analysis Tool

Official notice

Authority: Aster Group Limited

Below threshold - limited competition

Sectors: IT Services & Software (72) Delivery: UK

Awarded value£86,136published contract · inc. VAT

Awarded 17 Jun 2026

Awarded to NERDS WITH WORDS LTD

What is being bought

Published requirement description

Customer voice and sentiment analysis tools to place customer feedback at the heart of service improvement, governance, and operational decision-making.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK

72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - limited competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 29 Oct 2026, 13:27 GMT
Last source update: 29 Oct 2026, 13:27 GMT
Authority reference: CAS-01247-Q6K8Y3
FTS notice number: 2026/S 000-102625
Latest notice: Contract details notice (UK7)
Delivery area: UK
Official registry OCID: ocds-h6vhtk-079385 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
29 Oct 2026, 13:27 GMT
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value (inc. VAT) £86,1361 contract inc. VAT; no net value published

Contracts signed 1latest 17 Jun 2026

Awarded to	Value	Date	Status
NERDS WITH WORDS LTD	£86,136 inc. VAT †	—	Awarded

Contracts

Customer Voice and Sentiment Analysis Tool · NERDS WITH WORDS LTD
Signed
17 Jun 2026
Value
£86,136 inc. VAT
Period
17 Jun 2026 – 16 Jun 2028
Status
active

Contracting authority & participating public bodies

ASTER GROUP LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: IP29573R · GB-PPON: PRNW-9755-MGMY Sarson Court, Devizes, South West, SN10 2AZContact email

Bidders & participating suppliers

1 commercial party on the notice

NERDS WITH WORDS LTDAwarded supplierGB-COH: 10567864GB-PPON: PZTW-5379-TZCH Proto Building, Gateshead, North East, NE8 3DFContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Signed contract contractSigned contractPDF

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender29 Oct 2026, 13:27 GMT