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Published 28 Nov 2025, 13:04 GMT

Official UK procurement notice

Cumbria Taxi Services 2026 - 2029

Official notice

Authority: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (Central government)·On behalf of: NTW Solutions Limited

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Transport & Passenger Services (60) Delivery: Delivery location not published
Published estimate£844,701≈ £282k / year · £1,013,541 inc. VAT
Submissions closed 16 Jan 2026
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

The Cumbria Region Taxi Service for Cumbria, Northumberland, Tyne & Wear (CNTW) Trust (Authority) is managed by NTW Solutions (a wholly owned subsidiary of the Authority).

The contract period is targeted to commence 1st April 2026 (subject to Trust and Contractor final agreement) for Initial Term of 36 months, to expire 31st March 2029 (or 36 months from actual start date).

There is an option to extend from 1st April 2029 to 30th November 2029, subject to satisfactory performance of contract KPI’s and agreement of both Parties.

CPV: Taxi services

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEPublished value£844,701
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £844,701 exc. VAT · £1,013,541 inc. VAT
Eligibility: SME eligible
Extensions: 3 year Initial Term + 1 x 8 month extension

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Cumbria Taxi - PA23 Open Competition: Technical Envelope = 40% Commercial Envelope = 40% Social Value Envelope = 20% See Tender Documents for full details

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
28 Nov 2025, 13:04 GMT
Last source update
15 Dec 2025, 13:44 GMT
Award evaluation window
Submission end – 13 Feb 2026
Authority reference
C403908
FTS notice number
2025/S 000-078079
Latest notice
Tender notice (UK4)
Classification (CPV)
Taxi services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-05eb0e Find a Tender
Contract terms summary

30 days from the receipt of an accepted invoice.

Review and risk notes
Risks
  • Inability to perform all journey demands and consistently meet / exceed 95% on time pickup KPI per calendar month.
  • Liquidation of service provider.
  • Closure of major CNTW Cumbria (sites & community) locations.
  • Impacts of pandemics.
  • Significant downtime of online booking portal or associated App.

How it was run

Official notice
Run through: Atamis Health Family Portal · Who buys & how to bid on Atamis
Electronic submission allowedLanguage: EN
Submission deadline
16 Jan 2026, 12:00 GMT
Clarification deadline
19 Dec 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

28 Nov 2025 → 1 Apr 2026 · 6 dates
  1. Tender notice published329 days ago
    28 Nov 2025, 13:04 GMT
  2. Latest notice published312 days ago
    15 Dec 2025, 13:44 GMT
  3. Clarification questions by308 days ago
    19 Dec 2025, 12:00 GMT
  4. Submission deadline280 days ago
    16 Jan 2026, 12:00 GMT
  5. Award decision expected by251 days ago
    13 Feb 2026, 23:59 GMT
  6. Contract starts205 days ago
    1 Apr 2026, 00:00 BST

Notice history

3 events · 2 releases on Find a Tender · since 28 Nov 2025
  1. Tender notice published
    28 Nov 2025, 13:04 GMT
    UK4
  2. Tender notice published
    15 Dec 2025, 13:44 GMT
    UK4
  3. Deadline moved to 16 Jan 2026, 12:00 GMT
    15 Dec 2025, 13:44 GMT
    +7 days · was 9 Jan 2026, 12:00 GMT
Published amendments (1)

Modification Notice for UK-5514, dated 15th December 2025 Procurement Reference: C403908 - Cumbria Taxi Services 2026 - 2029 The Authority writes to notify all potential bidders of a modification the following specific to Cumbria Taxi - PA23 Open Competition and date change for tender submissions. 1. Para 19 in Specification has been re-written in totality for potential bidders to digest. ~ Cumb…

Contracting authority & participating public bodies

2 public bodies on the notice

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Contracting authorityPublic authority - central government GB-PPON: PDBW-5798-GPLT St Nicholas Hospital, Jubilee Road, Newcastle Upon Tyne, North East, NE3 3XTContact email

Other public bodies

  • NTW Solutions LimitedProcuring entityProcurement ProcessGB-PPON: PYXL-7738-DGRP Newcastle Upon Tyne, North EastContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender