CRM

{
  "id": "024731-2024",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2024-08-06T16:27:39+01:00",
  "ocid": "ocds-h6vhtk-048833",
  "buyer": {
    "id": "GB-FTS-3676",
    "name": "Suffolk County Council"
  },
  "awards": [
    {
      "id": "024731-2024-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-03553908",
          "name": "Goss Interactive Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "M003",
    "lots": [
      {
        "id": "1",
        "hasOptions": false,
        "description": "Suffolk County Council is undertaking a negotiated procedure without publications to award a contract for up to 7 years to Goss Interactive Limited for CRM SAAS subscription"
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKH14"
          }
        ]
      }
    ],
    "title": "CRM",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Suffolk County Councils wish to award a contract for up to 7 years for subscription licences and premium support to Goss Interactive Limited.",
    "classification": {
      "id": "48445000",
      "scheme": "CPV",
      "description": "Customer Relation Management software package"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Negotiated without publication of a contract notice",
    "procurementMethodRationale": "The Goss Interactive CRM is the Councils CRM system and the Council there has been considerable development of the product since its implementation on 2021.\nThe cost of moving to a new system in its entirety is prohibitive to the Council and as such the Council has opted to direct award a contract to Goss Interactive.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-3676",
      "name": "Suffolk County Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH14",
        "locality": "IPSWICH",
        "postalCode": "IP12BX",
        "countryName": "United Kingdom",
        "streetAddress": "Endeavour House, Russell Rd"
      },
      "details": {
        "url": "http://www.suffolk.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Suffolk County Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "email": "carol.mitson@suffolk.gov.uk"
      }
    },
    {
      "id": "GB-COH-03553908",
      "name": "Goss Interactive Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKK41",
        "locality": "Plymouth",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "03553908",
        "scheme": "GB-COH",
        "legalName": "Goss Interactive Limited"
      }
    },
    {
      "id": "GB-FTS-120612",
      "name": "Suffolk County Council",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Ipswich",
        "countryName": "United Kingdom",
        "streetAddress": "Endeavour House, 8 Russell Road, Ipswich, Suffolk, IP1 2BX"
      },
      "identifier": {
        "legalName": "Suffolk County Council"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "024731-2024-1",
      "value": {
        "amount": 635327,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "024731-2024-1",
      "dateSigned": "2024-08-01T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}