Official UK procurement notice
CRM · UK public procurement notice
Authority: Suffolk County Council (Local council)
What is being bought
Published requirement descriptionSuffolk County Councils wish to award a contract for up to 7 years for subscription licences and premium support to Goss Interactive Limited.
CPV: Customer Relation Management software package
The lotProcurement structure
single lot · no lot value publishedLot #1Suffolk County Council is undertaking a negotiated procedure without publications to…
Suffolk County Council is undertaking a negotiated procedure without publications to award a contract for up to 7 years to Goss Interactive Limited for CRM SAAS subscription
Procedure terms & legal framework
From the official record- Procedure method
- Negotiated without publication of a contract notice
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 6 Aug 2024, 16:27 BST
- Last source update
- 6 Aug 2024, 16:27 BST
- Authority reference
M003- FTS notice number
2024/S 000-024731- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-048833Find a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
- Published justification
The Goss Interactive CRM is the Councils CRM system and the Council there has been considerable development of the product since its implementation on 2021.
The cost of moving to a new system in its entirety is prohibitive to the Council and as such the Council has opted to direct award a contract to Goss Interactive.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Goss Interactive LtdSME | £635,327 † | — | Awarded |
Contracts
Contract 024731-2024-1 · Goss Interactive LtdSME
- Signed
- 1 Aug 2024
- Value
- £635,327
- Status
- active
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Goss Interactive LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.