Official UK procurement notice
CPF - Dynamics Customer Engagement, F&O Support & Maintenance Managed Service
Authority: A2 Dominion Group (Public body)
Sectors: Software Packages & ERP (48) Delivery: Delivery location not published
Published estimate£1,250,000≈ £417k / year · £1,500,000 inc. VAT
Submissions closed 14 Nov 2025awarded 3 Feb 2026
Award (standstill) to NEO TECHNOLOGY LIMITED
Contract term 3 yrsends 30 Apr 2029 · up to 30 Apr 2031 with extensions · starts 1 May 2026
What is being bought
Published requirement descriptionCompetitive Flexible Procedure for Dynamics Customer Engagement, F&O Support & Maintenance Managed Service
To view this notice, please click here:
- How the procedure runs: 1)Supplier shortlisting via PSQ 2) ITT
CPV: Gateway software package · Miscellaneous networking software package · Network connectivity terminal emulation software package · Network operating system software package · Software package and information systems
The lotProcurement structure
single lot · value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published sub-criteria (2)
- Quality & SSV: 65%
- Pricing submission: 35%
Published award criteria (2)
- Quality & SSV
- Pricing submission
What this means for your bid
- Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 22 Sept 2025, 10:05 BST
- Last source update
- 3 Feb 2026, 16:05 GMT
- Award evaluation window
- Submission end – 19 Dec 2025
- FTS notice number
2025/S 000-058361- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-059ebaFind a Tender
- How it runs
1)Supplier shortlisting via PSQ
- ITT
How it was run
Official noticeRun through: Delta eSourcing · Who buys & how to bid on Delta
Access & registration note: Free Select account; no DUNS asked at signup
- Submission deadline
- 14 Nov 2025, 12:00 GMT
- Clarification deadline
- 31 Oct 2025, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Timeline
22 Sept 2025 → 1 May 2026 · 8 dates- Tender notice published395 days ago22 Sept 2025, 10:05 BST
- Clarification questions by356 days ago31 Oct 2025, 12:00 GMT
- Submission deadline342 days ago14 Nov 2025, 12:00 GMT
- Award decision expected by307 days ago19 Dec 2025, 23:59 GMT
- Assessment summaries sent262 days ago3 Feb 2026
- Latest notice published261 days ago3 Feb 2026, 16:05 GMT
- Standstill ends252 days ago12 Feb 2026, 23:59 GMT
- Contract starts175 days ago1 May 2026, 00:00 BST
Notice history
4 events · 2 releases on Find a Tender · since 22 Sept 2025- Tender notice published22 Sept 2025, 10:05 BSTUK4
- Contract award notice published3 Feb 2026, 16:05 GMTUK6
- Status changed to complete3 Feb 2026, 16:05 GMT
- Contract signature expected15 Feb 2026, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £1,250,0001 award exc. VAT
Bids received 4
| Awarded to | Value | Date | Status |
|---|---|---|---|
| NEO TECHNOLOGY LIMITEDSME1 May 2026 – 30 Apr 2029 · up to 30 Apr 2031Extensions: Two(2) optional twelve(12) month extensions | £1,250,000 | 3 Feb 2026standstill to 12 Feb 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4final-stage tenders | 0 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Neo Technology LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender