Official UK procurement notice
Corporate IT Service Management (ITSM)
Authority: NHS Mid and South Essex Integrated Care Board (NHS & healthcare)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThis is a Contract Award notice following publication of a voluntary ex ante transparency notice to provide notice of NHS Mid and South Essex Integrated Care Board ("the ICB") intention to award a 12-month contract term, (1st July 2023 - 30th June 2024) with the option to extend the contract by up to an additional 12-month period (1st July 2024-30th June 2025 for the provision of Corporate IT Service Management across Mid and South Essex.
CPV: Data management services · Network management software services
The lotProcurement structure
single lot · no lot value publishedLot #1This is a contract award notice following publication of a voluntary ex ante…Awarded
This is a contract award notice following publication of a voluntary ex ante transparency notice to provide notice of MSE ICB's intention to award a 12-month contract (1st July 2023 - 30th June 2024) with the option to extend the contract by up to an additional 12-month period (1st July 2024-30th June 2025); a maximum contract term of 24-months. It is MSE ICB's intention to award this contract to the existing supplier, NHS Arden and Greater East Midlands Commissioning Support Unit (AGEM CSU) for the provision of Corporate IT Service Management to Mid and South Essex integrated Care Board.
The national guidance confirms that Commissioning support units (CSUs) operate within the NHS family across England, providing services that have been independently evaluated for quality and value for money. The expectation is that CSUs will continue to develop as trusted delivery partners to ICSs, providing economies of scale.
Nationally NHS England have put in place a moratorium to protect core CSU services whilst clinical commissioning groups (CCGs) are dissolved and transitioned to ICB. No definitive date has been given for when the protected status will end.
The ICB have concluded that there is an unacceptable risk associated with change of service provision whilst the system is in a significant state of transition and valuable resources must be duly focused on ensuring Business as Usual (BAU) services and steady state across the new MSE ICB. The ICB deem that the incumbent provider is the only technically capable provider to deliver the services within the timescale and budget available. Additionally, there is insufficient time to complete a robust contract mobilisation, involving critical mobilisation and transition risks including workforce and transfer of data and systems, which is estimated to require 12+ months to implement in a robust and safe manner, based on previous experience. In the face of current ICB transition environment and in the absence a longer mobilisation period, no reasonable alternative or substitute exists.
MSE ICB have decided that the best solution to ensure that corporate users across Mid and South Essex benefit from Corporate IT Service Management is to ensure continuity of service provision with the existing supplier, who is uniquely placed to successfully deliver Corporate IT Service Management in accordance with the NHS England Moratorium and the available timescales. As such the ICB propose to award a contract to AGEM CSU for the provision of Corporate IT Service Management, service delivery commencing 1st July 2023-30th June 2024 (with the option to extend by a further 12 months).
The contracting authority will award the contract utilising the NHS supply of goods and provision of service, with similar contract mechanisms utilised within the Health Systems Services Framework (HSSF).
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 23 Dec 2022, 15:20 GMT
- Last source update
- 27 Feb 2023, 14:57 GMT
- Authority reference
ACE-659-2022-MSE- FTS notice number
2023/S 000-005697- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03943eFind a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This contract award notice follows a voluntary ex ante transparency notice and is intended to provide notice of MSE ICB's intention to award a 12-month contract (1st July 2023 - 30th June 2024) with the option to extend the contract by up to an additional 12-month period (1st July 2024-30th June 2025); a maximum contract term of 24-months. It is MSE ICB's intention to award this contract to the existing supplier, NHS Arden and Greater East Midlands Commissioning Support Unit (AGEM CSU) for the provision of Corporate IT Service Management to Mid and South Essex integrated Care Board.
The national guidance confirms that Commissioning support units (CSUs) operate within the NHS family across England, providing services that have been independently evaluated for quality and value for money. The expectation is that CSUs will continue to develop as trusted delivery partners to ICSs, providing economies of scale.
Nationally NHS England have put in place a moratorium to protect core CSU services whilst clinical commissioning groups (CCGs) are dissolved and transitioned to ICB. No definitive date has been given for when the protected status will end.
The ICB have concluded that there is an unacceptable risk associated with change of service provision whilst the system is in a significant state of transition and valuable resources must be duly focused on ensuring Business as Usual (BAU) services and steady state across the new MSE ICB. The ICB deem that the incumbent provider is the only technically capable provider to deliver the services within the timescale and budget available. Additionally, there is insufficient time to complete a robust contract mobilisation, involving critical mobilisation and transition risks including workforce and transfer of data and systems, which is estimated to require 12+ months to implement in a robust and safe manner, based on previous experience. In the face of current ICB transition environment and in the absence a longer mobilisation period, no reasonable alternative or substitute exists.
MSE ICB have decided that the best solution to ensure that corporate users across Mid and South Essex benefit from Corporate IT Service Management is to ensure continuity of service provision with the existing supplier, who is uniquely placed to successfully deliver Corporate IT Service Management in accordance with the NHS England Moratorium and the available timescales. As such the ICB propose to award a contract to AGEM CSU for the provision of Corporate IT Service Management, service delivery commencing 1st July 2023-30th June 2024 (with the option to extend by a further 12 months).
The contracting authority will award the contract utilising the NHS supply of goods and provision of service, with similar contract mechanisms utilised within the Health Systems Services Framework (HSSF).
Notice history
1 event · 2 releases on Find a Tender- Buyer details updated27 Feb 2023, 14:57 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| NHS Arden & Greater East Midlands Commissioning Support Unit | £938,980 †same award published again · counted once | — | Awarded |
| NHS Arden & Greater East Midlands Commissioning Support UnitSubcontracting: declared | £938,980 † | — | Awarded |
Contracts
Corporate IT Service Management (ITSM) · NHS Arden & Greater East Midlands Commissioning Support Unit
- Signed
- 7 Sept 2022
- Value
- £938,980
- Status
- active
Contract 036578-2022-1 · NHS Arden & Greater East Midlands Commissioning Support Unit
- Signed
- 7 Sept 2022
- Value
- £938,980
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 1 electronic | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- The Royal Courts of JusticeReview body
Bidders & participating suppliers
2 commercial parties on the notice- NHS Arden and Greater East Midlands Commissioning Support UnitAwarded supplier
- NHS Arden and Greater East Midlands Commissioning Support UnitAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.