Lot 1
Corporate Case Management (CRM) System For the period of 4 Years commencing 1st April 2026 Via Y23065 Software Products and Associated Services
Award criteria
price
Corporate Case Management (CRM) System For the period of 4 Years commencing 1st April 2026 Via Y23065 Software Products and Associated Services
UK
Corporate Case Management (CRM) System For the period of 4 Years commencing 1st April 2026 Via Y23065 Software Products and Associated Services
Award criteria
price
| Item | Category | Quantity |
|---|---|---|
| 1 | Not published | Not published |
Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is Software programming and consultancy services (72200000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 72 | 3,641 | 1 median · 7.9 average (1,144 of 3,641 with a bid count) | 1.7 average (1,305 of 3,641 with named award suppliers) | Not published |
| Same buyer | 10 | 1 median · 1 average (9 of 10 with a bid count) | 1 average (10 of 10 with named award suppliers) | Not published |
| Delivery region: UK | 1,125 | 1 median · 11 average (320 of 1,125 with a bid count) | 2.4 average (384 of 1,125 with named award suppliers) | Not published |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
No documents are published in the current source record.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-066826 |
|---|---|
| Latest release ID | 022227-2026 |
| Latest release timestamp | Thu Mar 12 2026 11:15:40 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | Not published |
| Tender status | complete |
| Procurement method | limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Main procurement category | services |
| Above threshold | Not published |
| Legal basis | 32014L0024 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 1 |
| Tender items in source | 1 |
| Tender documents in source | 0 |
| Awards in latest release | 1 |
| Contracts in latest release | 1 |
| Parties in latest release | 3 |
| Date | Event | Reference |
|---|---|---|
| 12 Mar 2026 | award, contract | 022227-2026 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
{
"id": "022227-2026",
"tag": [
"award",
"contract"
],
"bids": {
"statistics": [
{
"id": "1",
"value": 1,
"measure": "bids",
"relatedLot": "1"
}
]
},
"date": "2026-03-12T11:15:40Z",
"ocid": "ocds-h6vhtk-066826",
"buyer": {
"id": "GB-FTS-149389",
"name": "Stockport Metropolitan Borough Council"
},
"awards": [
{
"id": "022227-2026-1",
"status": "active",
"suppliers": [
{
"id": "GB-FTS-177011",
"name": "Boxxe Limited"
}
],
"relatedLots": [
"1"
]
}
],
"tender": {
"id": "UID 14970",
"lots": [
{
"id": "1",
"status": "cancelled",
"hasOptions": false,
"description": "Corporate Case Management (CRM) System\nFor the period of 4 Years commencing 1st April 2026\nVia Y23065 Software Products and Associated Services",
"awardCriteria": {
"criteria": [
{
"type": "price"
}
]
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UK"
}
]
}
],
"title": "Corporate Case Management (CRM) System",
"status": "complete",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"description": "Corporate Case Management (CRM) System\nFor the period of 4 Years commencing 1st April 2026\nVia Y23065 Software Products and Associated Services",
"classification": {
"id": "72200000",
"scheme": "CPV",
"description": "Software programming and consultancy services"
},
"procurementMethod": "limited",
"mainProcurementCategory": "services",
"procurementMethodDetails": "Award procedure without prior publication of a call for competition",
"procurementMethodRationale": "Direct award via the Y23065 Software Products and Associated Services Framework",
"procurementMethodRationaleClassifications": [
{
"id": "D_OUTSIDE_SCOPE",
"scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
"description": "The procurement falls outside the scope of application of the directive"
}
]
},
"parties": [
{
"id": "GB-FTS-149389",
"name": "Stockport Metropolitan Borough Council",
"roles": [
"buyer"
],
"address": {
"region": "UKD35",
"locality": "Stockport",
"postalCode": "SK13XE",
"countryName": "United Kingdom",
"streetAddress": "Stopford House, Piccadilly"
},
"details": {
"url": "https://www.stockport.com",
"classifications": [
{
"id": "REGIONAL_AUTHORITY",
"scheme": "TED_CA_TYPE",
"description": "Regional or local authority"
},
{
"id": "01",
"scheme": "COFOG",
"description": "General public services"
}
]
},
"identifier": {
"legalName": "Stockport Metropolitan Borough Council",
"noIdentifierRationale": "notOnAnyRegister"
},
"contactPoint": {
"name": "Joanne Waddilove",
"email": "joanne.waddilove@star-procurement.gov.uk"
}
},
{
"id": "GB-FTS-177011",
"name": "Boxxe Limited",
"roles": [
"supplier"
],
"address": {
"region": "UK",
"locality": "York",
"countryName": "United Kingdom",
"streetAddress": "Floor 3, Artemis House, Eboracum Way, York, England, YO31 7RE"
},
"details": {
"scale": "large"
},
"identifier": {
"legalName": "Boxxe Limited",
"noIdentifierRationale": "notOnAnyRegister"
}
},
{
"id": "GB-FTS-522",
"name": "STAR Procurement",
"roles": [
"reviewBody"
],
"address": {
"locality": "Sale",
"countryName": "United Kingdom"
},
"identifier": {
"legalName": "STAR Procurement"
}
}
],
"language": "en",
"contracts": [
{
"id": "022227-2026-1",
"value": {
"amount": 392644,
"currency": "GBP"
},
"status": "active",
"awardID": "022227-2026-1",
"dateSigned": "2025-12-15T00:00:00Z"
}
],
"initiationType": "tender"
}{
"id": "022227-2026",
"tag": [
"award",
"contract"
],
"bids": {
"statistics": [
{
"id": "1",
"value": 1,
"measure": "bids",
"relatedLot": "1"
}
]
},
"date": "2026-03-12T11:15:40Z",
"ocid": "ocds-h6vhtk-066826",
"buyer": {
"id": "GB-FTS-149389",
"name": "Stockport Metropolitan Borough Council"
},
"awards": [
{
"id": "022227-2026-1",
"status": "active",
"suppliers": [
{
"id": "GB-FTS-177011",
"name": "Boxxe Limited"
}
],
"relatedLots": [
"1"
]
}
],
"tender": {
"id": "UID 14970",
"lots": [
{
"id": "1",
"status": "cancelled",
"hasOptions": false,
"description": "Corporate Case Management (CRM) System\nFor the period of 4 Years commencing 1st April 2026\nVia Y23065 Software Products and Associated Services",
"awardCriteria": {
"criteria": [
{
"type": "price"
}
]
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UK"
}
]
}
],
"title": "Corporate Case Management (CRM) System",
"status": "complete",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"description": "Corporate Case Management (CRM) System\nFor the period of 4 Years commencing 1st April 2026\nVia Y23065 Software Products and Associated Services",
"classification": {
"id": "72200000",
"scheme": "CPV",
"description": "Software programming and consultancy services"
},
"procurementMethod": "limited",
"mainProcurementCategory": "services",
"procurementMethodDetails": "Award procedure without prior publication of a call for competition",
"procurementMethodRationale": "Direct award via the Y23065 Software Products and Associated Services Framework",
"procurementMethodRationaleClassifications": [
{
"id": "D_OUTSIDE_SCOPE",
"scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
"description": "The procurement falls outside the scope of application of the directive"
}
]
},
"parties": [
{
"id": "GB-FTS-149389",
"name": "Stockport Metropolitan Borough Council",
"roles": [
"buyer"
],
"address": {
"region": "UKD35",
"locality": "Stockport",
"postalCode": "SK13XE",
"countryName": "United Kingdom",
"streetAddress": "Stopford House, Piccadilly"
},
"details": {
"url": "https://www.stockport.com",
"classifications": [
{
"id": "REGIONAL_AUTHORITY",
"scheme": "TED_CA_TYPE",
"description": "Regional or local authority"
},
{
"id": "01",
"scheme": "COFOG",
"description": "General public services"
}
]
},
"identifier": {
"legalName": "Stockport Metropolitan Borough Council",
"noIdentifierRationale": "notOnAnyRegister"
},
"contactPoint": {
"name": "Joanne Waddilove",
"email": "joanne.waddilove@star-procurement.gov.uk"
}
},
{
"id": "GB-FTS-177011",
"name": "Boxxe Limited",
"roles": [
"supplier"
],
"address": {
"region": "UK",
"locality": "York",
"countryName": "United Kingdom",
"streetAddress": "Floor 3, Artemis House, Eboracum Way, York, England, YO31 7RE"
},
"details": {
"scale": "large"
},
"identifier": {
"legalName": "Boxxe Limited",
"noIdentifierRationale": "notOnAnyRegister"
}
},
{
"id": "GB-FTS-522",
"name": "STAR Procurement",
"roles": [
"reviewBody"
],
"address": {
"locality": "Sale",
"countryName": "United Kingdom"
},
"identifier": {
"legalName": "STAR Procurement"
}
}
],
"language": "en",
"contracts": [
{
"id": "022227-2026-1",
"value": {
"amount": 392644,
"currency": "GBP"
},
"status": "active",
"awardID": "022227-2026-1",
"dateSigned": "2025-12-15T00:00:00Z"
}
],
"initiationType": "tender"
}