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Contract for the Provision of an Income Management System for Hertfordshire County Council

Point of sale (POS) software package
East of England (UKH23)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Hertfordshire County Council: "Contract for the Provision of an Income Management System for Hertfordshire County Council". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityHertfordshire County CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Hertfordshire County Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Hertfordshire County Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1Bids / Report
100% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 23 active published awards; 20 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityHertfordshire County Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published23 Jun 2023, 16:21 BST
Last source update23 Jun 2023, 16:21 BST
Recurring procurementNot published
ClassificationPoint of sale (POS) software package
Delivery area
East of England (UKH23)
OCIDocds-h6vhtk-03dc2f
What is being bought
This is an Award Notice for the Provision of an Income Management System. Civica have provided an income management system that is used by Hertfordshire County Council (HCC) since 2016. This contract has been held by HCC's provider of a Shared Managed Service (SMS). The SMS contract ended on 31st March 2023, and as such the Council needed to maintain this income management system for the reasons stated in IV.1.1.
What changed
From the official release history
  1. Status changed to complete
    23 Jun 2023, 16:21 BST
  2. Official notice release published
    23 Jun 2023, 16:21 BST
  3. Buyer information updated
    23 Jun 2023, 16:21 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    The Income Management System integrates with 15 third party software applications for the payment of services across the organisation. This enables the service departments to use software that provides the business with their requirements together with a payment solution that adheres to payment card industry data security standards; thus providing PCI compliance and protecting the organisation and its customers against fraud. Please see section IV for further details
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    23 Jun 2023, 16:21 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 30 Mar 2023, 00:00 BST · £235,000
Commercial outcome and competition
Awards
Civica UK Limited
Not published · Not published · active
Contracts
Contract
£235,000 · signed 30 Mar 2023, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

Hertfordshire County Council

Contracting authority GB-FTS-10801
View buyer profile

  • Hertfordshire County Council
    buyer

    PEGS LANE, HERTFORD, UKH23, SG138DQ
    strategic.procurement@hertfordshire.gov.uk

  • Civica UK Limited
    supplier

    GB-COH: 01628868
    8th Floor, Southbank Central, 30 Stamford Street, London, UKI44, SE1 9LQ

  • High Court Royal Courts of Justice
    reviewBody

    The Strand, London, WC24 2LL
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleHertfordshire County Council (HCC) is relying on Regulation 32(2)(b)(ii) of the Public Contract Regulations 2015 in making this award without prior publication. Regulation 32(2)(b)(ii) permits such an award where competition is absent for technical reasons. The contract between HCC's SMS provider and Civica is for the sole benefit of HCC which continues until 2025. That contract permitted HCC to take a novation to receive the benefit of the services. The services provided are the subject of a high level technical integration into HCC's systems that spread across the work of HCC as a whole. Following the end of the SMS contract, an alternative arrangement had to be put in place. Based on the economic and technical needs of HCC there is not a reasonable alternative to the services received from Civica. Market analysis has been undertaken which shows that no reasonable alternative exists to the contract already in place. HCC intends for a procurement exercise to be undertaken prior to the expiry of the contract in 2025.