Contract for the Provision of an Income Management System for Hertfordshire County Council

Official notice

Authority: Hertfordshire County Council (Local council)

GoodsAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48) Delivery: East of England (UKH23)

Awarded value£235,000published contract · exc. VAT

Awarded 30 Mar 2023no call for competition

Awarded to CIVICA UK LIMITED

What is being bought

Published requirement description

This is an Award Notice for the Provision of an Income Management System. Civica have provided an income management system that is used by Hertfordshire County Council (HCC) since 2016. This contract has been held by HCC's provider of a Shared Managed Service (SMS). The SMS contract ended on 31st March 2023, and as such the Council needed to maintain this income management system for the reasons stated in IV.1.1.

CPV: Point of sale (POS) software package

The lotProcurement structure

single lot · no lot value published

Lot #1The Income Management System integrates with 15 third party software applications for…Awarded

The Income Management System integrates with 15 third party software applications for the payment of services across the organisation. This enables the service departments to use software that provides the business with their requirements together with a payment solution that adheres to payment card industry data security standards; thus providing PCI compliance and protecting the organisation and its customers against fraud.

Please see section IV for further details

Delivery: East of England

48110000 Point of sale (POS) software package

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 23 Jun 2023, 16:21 BST
Last source update: 23 Jun 2023, 16:21 BST
Authority reference: HCC2314689
FTS notice number: 2023/S 000-018003
Classification (CPV): Point of sale (POS) software package
Delivery area: East of England (UKH23)
Official registry OCID: ocds-h6vhtk-03dc2f Find a Tender

Why no open competition: The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Published justification: Hertfordshire County Council (HCC) is relying on Regulation 32(2)(b)(ii) of the Public Contract Regulations 2015 in making this award without prior publication. Regulation 32(2)(b)(ii) permits such an award where competition is absent for technical reasons.
The contract between HCC's SMS provider and Civica is for the sole benefit of HCC which continues until 2025. That contract permitted HCC to take a novation to receive the benefit of the services.
The services provided are the subject of a high level technical integration into HCC's systems that spread across the work of HCC as a whole. Following the end of the SMS contract, an alternative arrangement had to be put in place. Based on the economic and technical needs of HCC there is not a reasonable alternative to the services received from Civica. Market analysis has been undertaken which shows that no reasonable alternative exists to the contract already in place. HCC intends for a procurement exercise to be undertaken prior to the expiry of the contract in 2025.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £235,0001 contract exc. VAT

Bids received 1

Contracts signed 1latest 30 Mar 2023

Awarded to	Value	Date	Status
CIVICA UK LIMITED	£235,000 †	—	Awarded

Contracts

Contract 018003-2023-HCC2314689-1 · CIVICA UK LIMITED
Signed
30 Mar 2023
Value
£235,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

Hertfordshire County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services PEGS LANE, HERTFORD, East of England, SG138DQContact email

Dispute resolution & review bodies

High Court Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Civica UK LimitedAwarded supplierGB-COH: 01628868 8th Floor, Southbank Central, 30 Stamford Street, London, London, SE1 9LQ

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.