Find a TenderAwarded
Published 4 Oct 2021, 14:18 BST

Official UK procurement notice

Conflict Prevention and Total Resolution Framework for NHSBT

Official notice

Authority: NHS Blood and Transplant (Central government)

Framework agreementServicesOpen procedureSME suitableAccelerated
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Submissions closed 3 Dec 2021awarded 11 Feb 2022
Next notice expected 1 Nov 2021
Framework period 3 yrsends 3 Jan 2025 · extension options published · starts 4 Jan 2022

What is being bought

Published requirement description

NHSBT is looking for an organisation to work with in partnership to implement a Conflict Prevention and Total Resolution Framework (Framework). The supplier must be recognised as a specialist in this field. The Framework must be established and have either been delivered as an outsourced product or has been tailored to the customer’s organisational needs. The supplier must have implemented their Framework within an organisation with a workforce of over 5000 staff, a large proportion of which is geographically dispersed and/or with an NHS/public sector body.

CPV: Human resources management consultancy services

The lotProcurement structure

single lot · no lot value published
Lot #1Open Accelerated OJEUAwardedRenewal 3 yrs
Contract period: 4 Jan 2022 – 3 Jan 2025 (3 yrs)
Delivery: UK
Extensions: 2 x 12 Month extension optionsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 700Price: 300
Published sub-criteria (2)
  • Technical: 700
  • Commercial: 300
Published award criteria (2)
  • Technical: 700
  • Commercial: 300
What this means for your bid
  • Price carries 300 of 1000 points: a 10% discount moves about 30 points. The method statement decides this lot, not the discount.
  • “Conflict Prevention and Total Resolution Framework for NHSBT” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
4 Oct 2021, 14:18 BST
Last source update
18 May 2022, 12:48 BST
Award evaluation window
23 Nov 2021 – …
Authority reference
C47226
FTS notice number
2022/S 000-013350
Accelerated
PIN Notice was issued - 2021/S 000-024615
Classification (CPV)
Human resources management consultancy services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02e794 Find a Tender

Publisher note: Essentially, we are asking for a flexible and adaptable market leader in this field who can support NHSBT to tailor and adapt their Framework so that it can be immersed and implemented within NHSBT resources. We are asking the supplier principally to:• Provide an experienced Account / Programme Manager who will have the responsibility to work within NHSBT to successfully deliver this project on time and on-budget. They will be working alongside the internal HR Project Lead and Organisational Development (OD) team. This person must have excellent interpersonal skills and be able to negotiate, influence and communicate with both the Executive Team and stakeholder groups. They will need too Review and analyse current processes and caseloadso Identify how their Framework can be tailored and implemented, this should include a recommendation of the resource required, processes and a project plan.o Work with the internal HR Project Lead and Project team to successfully implement and embed the delivery of the new Framework, this will include obtaining approvals from stakeholder groups project managing the implementation of the Framework, including managing the workflow - outgoing process (and cases) and the new incoming Framework Embedding a tailored/ adapted Framework process Identifying resource / staffing groups, undertaking a skills gap analysis for all staffing groups directly responsible for the Framework. Working with the internal OD team to provide a training matrix identifying existing internal programmes, assets and courses and developing training courses, refresher training and include a training sustainability plan for all staff groups directly implementing the Framework. Training should also include all staff awareness training to bring awareness to the new Framework and also where appropriate bystander training so that each employee can support one another. Managing / spear-heading the Framework following implementation for a defined period of time.o Provide a robust and fair quality assurance system, which is able to demonstrate the benefits to the organisation of the Framework including qualitative and quantitative measures.o Provide a one-year review of what has worked well at the end of the first year. This should include a summary report for the operationally team and a summary report to the Executive Team. This should outline any benefits, improvements, and a recommendation of continual improvement of service.

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)

Tender documents are also served through a separate tool: http://health.atamis.co.uk ↗

Appointment period ends
3 Dec 2021, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
60 days from the deadline
Bids opened
23 Nov 2021, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Nov 2021 → 18 May 2022 · 5 dates
  1. Next notice expected
    1 Nov 2021
  2. Bids opened
    23 Nov 2021, 12:00 GMT
  3. Admission / appointment period endsperiod end, not a bid countdown
    3 Dec 2021, 12:00 GMT
  4. Contract starts
    4 Jan 2022
  5. Notice published
    18 May 2022, 12:48 BST

Notice history

4 events · 3 releases on Find a Tender · since 23 Nov 2021
  1. Status changed to active
    23 Nov 2021, 16:37 GMT
  2. Procurement method changed
    23 Nov 2021, 16:37 GMT
  3. Deadline published: 3 Dec 2021, 12:00 GMT
    23 Nov 2021, 16:37 GMT
  4. Status changed to complete
    18 May 2022, 12:48 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 1admitted to the panel · see the list ↓
Bids received 11 from SMEs
Contracts signed 1latest 11 Feb 2022

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 013350-2022-1

    Signed
    11 Feb 2022
    Value
    £508,759
    Period
    … – 3 Jan 2025
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic1——

Contracting authority & participating public bodies

NHS Blood and Transplant

Contracting authorityCentral GovernmentBody governed by public lawHealth NHS Blood and Transplant 500 North Bristol Park, Bristol, South West, BS34 7QHContact name, email Published organisation website ↗

Framework contractors & participating bidders

1 commercial party on the notice
  • The TCM GroupFramework contractor04237876 Business Design Centre, 52 Upper Street, London, UK, N1 0QHContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.