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Confirmit Horizons Software as a Service (SAAS)

Software-related services
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Higher Education Statistics Agency Limited (HESA): "Confirmit Horizons Software as a Service (SAAS)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityHigher Education Statistics Agency Limited (HESA)Scope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Higher Education Statistics Agency Limited (HESA)
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Higher Education Statistics Agency Limited (HESA). These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1Bids / Report
100% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityHigher Education Statistics Agency Limited (HESA)
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published13 Jan 2022, 12:21 GMT
Last source update13 Jan 2022, 12:21 GMT
Recurring procurementNot published
ClassificationSoftware-related services
Delivery area
UK
OCIDocds-h6vhtk-02f4c7
What is being bought
HESA has entered into a 3 + 2 year contract with Confirmit Ltd (“Confirmit”), for Confirmit to provide Horizons software a unique software as a service required by HESA for the purposes of undertaking surveys. Confirmit’s Horizons software is both an online web survey and a Computer assisted telephone interview (CATI) platform. Included within the contract will be the provision of professional services including integration and setup.
What changed
From the official release history
  1. Official notice release published
    13 Jan 2022, 12:21 GMT
  2. Status changed to complete
    8 Nov 2021, 17:10 GMT
  3. Official notice release published
    8 Nov 2021, 17:10 GMT
  4. Buyer information updated
    8 Nov 2021, 17:10 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Confirmit’s Horizons Software is unique Software as a Service as it is both an online web survey and a CATI platform that has proven ability to process and manage large numbers of survey respondents. The use by HESA of an integrated CATI and web interface is vitally important to HESA and is critical to the success of the surveys to be undertaken by HESA because it will enable HESA to seamlessly move completion of surveys between a CATI and a web interface and no other platform known to HESA provides this seamless service. It also enables HESA to optimise call centre services by supporting integration with call diallers, providing progressive and predictive dialling patterns. It also provides HESA with real-time agent supervision. Confirmit’s Horizons Software is also unique in that it meets HESA’s specific requirements to be able to define, sequence, support, manage and oversee the sending of very large volumes of emails and SMS messages and the making of telephone calls. Confirmit’s Horizons Software is ISO27001 certified and complies with HESA’s data protection and information security requirements.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    13 Jan 2022, 12:21 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 22 Nov 2021, 00:00 GMT · £835,283
Commercial outcome and competition
Awards
Confirmit Ltd
Not published · Not published · active
Contracts
Confirmit Horizons Software as a Service (SAAS)
£835,283 · signed 22 Nov 2021, 00:00 GMT · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

Higher Education Statistics Agency Limited (HESA)

Contracting authority GB-FTS-33928
View buyer profile

  • Higher Education Statistics Agency Limited (HESA)
    buyer

    95 Promenade, Cheltenham, UKK13, GL50 1HZ
    matthew.ashman@hesa.ac.uk

  • Confirmit Ltd
    supplier

    Blue Fine Building, 110 Southwalk Street, London, UK, SE1 0SU

  • Higher Education Statistics Agency Limited
    reviewBody

    Cheltenham
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleConfirmit’s Horizons software is a unique Software as a service which is only available in the UK from Confirmit. Confirmit are uniquely placed to fulfil the requirement of the procurement with their Horizons software which is the only product found to meet HESA’s specific requirements.