Official UK procurement notice
Community Living Ethical Framework
Authority: Wigan Council (Local council)
What is being bought
Published requirement descriptionWigan Council and NHS Greater Manchester Integrated Care Board (Wigan Locality) are committed to enabling people to live fulfilled and valued lives in their own homes and communities. Central to this ambition is the delivery of high quality, ethical, asset based support by a skilled, caring and compassionate workforce.
The Community Living Ethical Framework has been developed to establish strong, values based partnerships with high quality providers who share this commitment. The Framework will be the Council's primary mechanism for commissioning with confidence ethical providers who deliver strengths based, community focused support, while recognising and valuing the essential contribution of their workforce.
The Framework seeks to support a transformed model of care and support that focuses on people's strengths, networks and aspirations, enabling them to live independently and remain connected within their local communities.
All providers on the Community Living Ethical Framework will demonstrate:
•That people have real control over their care and support, actively engaging residents, local communities and partners in the co-design and development of support packages.
•The difference that they are making to people's lives through a strengths-based approach celebrating and facilitating people's gifts, talents and aspirations.
•That they seek solutions that actively plan to avoid or overcome crisis and focus on people within their natural communities, rather than service and organisational boundaries.
•That they enable people to develop networks of support in their local communities and increase community connections.
•That they take time to listen to a person's own voice, particularly those whose views are not easily heard.
•That they fully consider the needs of the family and carers when planning support and care.
•That they ensure that support is culturally sensitive and relevant to diverse communities.
•That they take into account a person's whole life, including their physical, mental, emotional, and spiritual needs.
- Not divided into lots: The contracting authority is establishing a framework agreement for the provision of a wide range of care, support, housing-related, and community-based services for adults, children, and families. The framework will not be divided into lots. This approach has been adopted to maximise flexibility in commissioning and to enable providers to diversify and develop their service delivery models
- How the procedure runs: This procurement will establish an open framework, using the Competitive Flexible Procedure under the Procurement Act 2023. Under the Competitive Flexible Procedure the Council may, during the procurement process, clarify or refine its requirements and/or the application of the published award criteria, and may invite tenderers to improve or optimise their submissions, provided that this does not introduce new award criteria, materially change existing award criteria, or compromise fair and equal treatment. Wigan Council are procuring this contract using a two-stage tender process under the Competitive Flexible Procedure. Tenderers must successfully meet the requirements of each stage in order to progress to the next stage of the evaluation process. Stage 1 - Provider Selection Questionnaire and responses to written submissions Stage 2 - Interviews
CPV: Health and social work services · Other community, social and personal services
How this framework works
From the published notice- Type
- Closed framework · open framework scheme (admission reopens)
- Call-offs
- call-offs may be awarded directly or by further competition
- Bids received
- 216 bids received · 99 suppliers appointed
- Framework period
- 8 yrs from 5 Oct 2026
- Scheme runs until
- 4 Oct 2034
Published description of the framework
This procurement will establish an open, single‑lot framework agreement for the provision of a broad range of health and social care services. The framework will operate for a period of eight (8) years, during which time it will be reopened at defined intervals to admit new providers in accordance with the terms set out in the procurement documents.
The Authority does not intend to limit the number of suppliers appointed to this framework.
It is intended that services will be obtained from suppliers appointed to the Framework Agreement on an 'as and when required' basis. No guarantee is given in respect of volume or value of services that may be required, and no commitment to any level of expenditure is implied by appointment to the Framework.
Call off opportunities will be issued on an as-and-when required basis in accordance with the Authority's operational needs throughout the term of the Framework.
The value of call-off contracts will vary depending on the services required and will be agreed at either mini competition or direct award stage.
The lotProcurement structure
single lot · value publishedLot #1AwardedPublished value£700,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (9)
- Values, Culture and Workforce: 10%
- Strengths Based, Person Centred Practice: 10%
- Community Connection and Local Impact: 10%
- Equality, Diversity and Inclusion (EDI): 10%
- Ethical Leadership and Organisational Practice: 10%
- Quality Assurance, Learning and Improvement: 10%
- Safeguarding and Risk Management: 10%
- Contribution to Wigan's Vision and Ways of Working: 15%
- Social Value: 15%
Published award criteria (9)
- Values, Culture and Workforce
- Strengths Based, Person Centred Practice
- Community Connection and Local Impact
- Equality, Diversity and Inclusion (EDI)
- Ethical Leadership and Organisational Practice
- Quality Assurance, Learning and Improvement
- Safeguarding and Risk Management
- Contribution to Wigan's Vision and Ways of Working
- Social Value
- “Community Living Ethical Framework” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Open framework scheme
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 10 Mar 2026, 15:20 GMT
- Last source update
- 23 Sept 2026, 23:54 BST
- Award evaluation window
- Submission end – 10 Sept 2026
- Authority reference
PA054- FTS notice number
2026/S 000-047407- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-066686Find a Tender
- How it runs
This procurement will establish an open framework, using the Competitive Flexible Procedure under the Procurement Act 2023. Under the Competitive Flexible Procedure the Council may, during the procurement process, clarify or refine its requirements and/or the application of the published award criteria, and may invite tenderers to improve or optimise their submissions, provided that this does not introduce new award criteria, materially change existing award criteria, or compromise fair and equal treatment.
Wigan Council are procuring this contract using a two-stage tender process under the Competitive Flexible Procedure. Tenderers must successfully meet the requirements of each stage in order to progress to the next stage of the evaluation process.
Stage 1 - Provider Selection Questionnaire and responses to written submissions
Stage 2 - Interviews
- Risks
Reputational Risk
•Cybersecurity Threats - A data breach or system compromise could damage public trust and the authority's reputation.
•Supply Chain Disruption - Failure to deliver equipment on time may lead to negative publicity and stakeholder dissatisfaction.
Corporate Risk
•Regulatory or Policy Changes - Non-compliance with new health and safety or environmental regulations could expose the organisation to legal and reputational consequences.
•Dependency on Third Parties - Poor performance by subcontractors could undermine organisational credibility and governance.
Operational Risk
•Workforce Availability - Shortages of skilled staff could disrupt service continuity and operational efficiency.
•Environmental Events - Severe weather or climate-related incidents may impact logistics and delivery schedules.
-Technology Obsolescence - Outdated equipment could hinder service delivery and operational effectiveness.
Financial Risk
•Economic Volatility - Inflation or price fluctuations in materials and energy costs could increase contract costs and strain budgets.
•Supply Chain Disruption - Delays may lead to additional costs for expedited delivery or alternative sourcing.
Health and Safety Risk
•Regulatory or Policy Changes - Changes in safety standards could require urgent compliance measures.
•Technology Obsolescence - Outdated or non-compliant equipment could pose safety hazards to users.
•Environmental Events - Severe weather could create unsafe conditions for delivery and installation teams.
How it was run
Official notice- Appointment period ends
- 17 Jun 2026, 12:00 BST
- Clarification deadline
- 10 Jun 2026, 23:59 BST
- Electronic submission
- Allowed
- Accepted languages
- en
Tenders must be written in the English language. Only one Tender is permitted from each Tenderer. In the event that more than one is submitted by a Tenderer, the one with the latest time of submission will be evaluated and the other(s) disregarded. Submissions to be electronically uploaded to 'The Chest' e-procurement portal at: www.the-chest.org.uk ↗.
Timeline
10 Mar 2026 → 5 Oct 2026 · 10 dates- Planning notice published224 days ago10 Mar 2026, 15:20 GMT
- Market engagement179 days ago23 Apr 2026, 23:59 BST
We would love to hear from businesses of all shapes and sizes, from VCFSE organisations and smaller local businesses as well as those who are already more widely established and delivering these types of services.
What's most important is that we work alongside businesses and providers who think like we do, who share our values and are invested in and are equally committed to the Borough and want to give back to the people that live here delivering the best possible outcomes for our communities.
We are looking for long term partnerships so, if it sounds like we would be a good match and you would like to hear more about it, we would love you to come along and chat to us at one of our pre-market engagement sessions.
When and where:
The dates and venues are:
2nd April, 9am - 1pm - St Peters Pavilion (Hurst St, Wigan WN2 3DN)
8th April, 9am - 1pm - Leigh Miners (Kirby Rd, Leigh WN7 4EF)
23rd April 1pm - 4pm - Microsoft Teams (virtual)
Don't worry though, should we reach capacity for all of the sessions we will look to host additional dates.
Please register your interest for a session by completing the following Microsoft Forms link:
- Next notice expected152 days ago20 May 2026, 23:59 BST
- Tender notice published152 days ago21 May 2026, 17:29 BST
- Clarification questions by131 days ago10 Jun 2026, 23:59 BST
- Admission / appointment period ends125 days ago · period end, not a bid countdown17 Jun 2026, 12:00 BST
- Award decision expected by39 days ago10 Sept 2026, 23:59 BST
- Assessment summaries sent27 days ago23 Sept 2026, 00:00 BST
- Latest notice published26 days ago23 Sept 2026, 23:54 BST
- Contract starts15 days ago5 Oct 2026, 00:00 BST
Notice history
12 events · 5 releases on Find a Tender · since 10 Mar 2026- Preliminary market engagement notice published10 Mar 2026, 15:20 GMTUK2
- Pipeline notice published24 Apr 2026, 15:38 BSTUK1
- Status changed to planned24 Apr 2026, 15:38 BST
- Tender notice published21 May 2026, 17:29 BSTUK4
- Published value published: £700,000,00021 May 2026, 17:29 BST
- Status changed to active21 May 2026, 17:29 BST
- Procurement method changed21 May 2026, 17:29 BST
- Deadline published: 17 Jun 2026, 12:00 BST21 May 2026, 17:29 BST
- Tender notice published22 May 2026, 16:24 BSTUK4
- Contract award notice published23 Sept 2026, 23:54 BSTUK6
- Status changed to complete23 Sept 2026, 23:54 BST
- Contract signature expected5 Oct 2026, 23:59 BSTscheduled
Published amendments (1)
The link to the Associated tender documents on our procurement portal has been included in the Documents section of this notice.
Routine re-releases (5)
- 2026-04: 1 release · 24 Apr 2026
- 2026-03: 1 release · 10 Mar 2026
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Alzheimer's SocietyVCSE, Community Integrated CareSME, HOMELESS SUPPORT PROJECTSME, Imagine IndependenceVCSE, Making SpaceSME, United ResponseSME +93 more5 Oct 2026 – 4 Oct 2034 | £700,000,000 | 15 Sept 2026 | Awarded |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 216final-stage tenders · 227 at stage one | 154 | 43 | — |
Who bid (first 60 of 216)
- did not winBOLTON CARES (B) LIMITEDSME · North West England
- wonWE ARE WITH YOU · Greater London
- did not winCARETECH COMMUNITY SERVICES LIMITED · Greater London
- did not winThe O'Connor Gateway TrustSME · South West England
- did not winFUTURE DIRECTIONS CIC · North West England
- did not winPCS (PERSONAL CARE SERVICES) LIMITEDSME · North West England
- did not winWIGAN BOYS & GIRLS CLUBSMEVCSE · North West England
- did not winThe Riverside Group Ltd (Care & Support)VCSE · North West England
- did not winJigsaw SupportSMEVCSE · North West England
- did not winDIAS - DOMESTIC VIOLENCE CENTREVCSE · North West England
- did not winCARE CHOICE NORTH WEST LIMITEDSME · North West England
- did not winCEDAR HEALTH & WELLBEING LIMITEDSME · East Midlands
- did not winCREATIVE SUPPORT LIMITEDVCSE · North West England
- did not winSOS HOMECARE LTD.SME · North West England
- did not winWIGAN AND LEIGH CARERS CENTRESME · North West England
- did not winAge Concern Wigan BoroughSME · North West England
- did not winCARING CONNECTIONS LIMITEDSMEVCSE · North West England
- did not winEMBRACE WIGAN & LEIGHVCSE · North West England
- did not winIMAGINE ACT AND SUCCEEDVCSE · North West England
- did not winWIGAN ATHLETIC FC COMMUNITY TRUSTSME · North West England
- did not winLEARNACTIVE NW LTDSME · North West England
- did not winTHINK AHEAD COMMUNITY STROKE GROUPVCSE · North West England
- did not winKEYRING - LIVING SUPPORT NETWORKSSME · Greater London
- did not winMY CARE MY HOME LIMITEDSME · Wales (Cymru)
- did not winCHERISH UK LIMITEDSME · North West England
- wonCOMMUNITY INTEGRATED CARE · North West England
- did not winGREATER MANCHESTER YOUTH NETWORK LIMITEDVCSE · North West England
- wonUNITED RESPONSEVCSE · Greater London
- did not winAMORE SOCIAL CARE LIMITEDSME · North West England
- did not winARMED FORCES COMMUNITY HQ CICVCSE · North West England
- did not winCALICO ENTERPRISE LIMITEDSME · North West England
- did not winHAPPY SMILES TRAINING CICVCSE · North West England
- did not winNUGENT CARE 2019VCSE · North West England
- did not winIBC QUALITY SOLUTIONS LIMITED · East Midlands
- did not winCARE AT HOME GROUP LTDSME · North West England
- did not winWIGAN AND LEIGH CHURCHES ASSOCIATION FOR FAMILY WELFAREVCSE · North West England
- did not winCITY OF LIVERPOOL YOUNG MEN'S CHRISTIAN ASSOCIATION (INC.) t/a You MatterVCSE · North West England
- did not winTHE CHILDREN'S SOCIETY (SERVICES) LIMITEDVCSE · Greater London
- did not winUNITE HEALTHCARE LTDSME · North West England
- did not winCAVALRY HEALTHCARE LTD · North West England
- did not winHOMES BY DESIGN (NORTH WEST) LIMITEDSME · North West England
- wonIMAGINE INDEPENDENCEVCSE · North West England
- did not winINDEPENDENT CLINICAL SERVICES LIMITED · Greater London
- did not winWIGAN AND LEIGH HOSPICEVCSE · North West England
- did not winWOMEN FOR WELL WOMENVCSE · North West England
- did not winYour Housing Limited · North West England
- did not winGUARDIAN HOMECARE UK LTD · East Midlands
- did not winPOSSABILITIES C.I.C.VCSE · North West England
- did not winTogether for Mental Wellbeing · Greater London
- did not winQUEENS HALL ACTION ON POVERTYVCSE · North West England
- did not winTLC: TALK, LISTEN, CHANGE.SMEVCSE · North West England
- did not winMEDILINE SUPPORTED LIVING LIMITEDSME · North West England
- did not winC4 CARE LIMITEDSME · North West England
- did not win1 HOMECARE LTDSME · North West England
- did not winEXCEL CARE MANAGEMENT SERVICES LTDSME · North West England
- did not winHF WORKS C.I.C.VCSE · North West England
- did not winAFFINITY SUPPORTING PEOPLE (SOUTH) LIMITED · North West England
- did not winAlternative Futures Group LtdVCSE · North West England
- did not winICARE SOLUTIONS STOCKPORT LIMITEDSME · North West England
- did not winPURE INNOVATIONS LIMITEDSME · North West England
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Framework contractors & participating bidders
216 commercial parties on the notice · 26 awardedThe first 50 of 216 commercial parties (by name); the JSON mirror lists them all.
- 1 HOMECARE LTDFramework contractor
- A-STAR CARE SOLUTIONS LIMITEDBidder / tenderer
- AAA HEALTHCARE AGENCY LIMITEDBidder / tenderer
- ABACUS CLEANING SERVICES LTDBidder / tenderer
- ABBEYROSE COURT COMMUNITY CARE LTDBidder / tenderer
- ABLEWAY SUPPORT LTDBidder / tenderer
- ADADA LTD.Bidder / tenderer
- ADEFEY GROUP LTDBidder / tenderer
- ADVANTAGE HEALTHCARE LIMITEDFramework contractor
- AESN CARE LIMITEDBidder / tenderer
Show 40 more suppliers
- AFFINITY SUPPORTING PEOPLE (SOUTH) LIMITEDFramework contractor
- ALMOND CARE LIMITEDBidder / tenderer
- ALZHEIMER'S SOCIETYFramework contractor
- AMANDAROSIE LIMITEDBidder / tenderer
- AMORE SOCIAL CARE LIMITEDFramework contractor
- ANGELS CARE SOLUTIONS LIMITEDBidder / tenderer
- ARMED FORCES COMMUNITY HQ CICFramework contractor
- ARTHUR MORRISON LTDBidder / tenderer
- ASHWOOD HOME CARE LIMITEDFramework contractor
- AZILE LIMITEDBidder / tenderer
- Age Concern Wigan BoroughFramework contractor
- Alternative Futures Group LtdFramework contractor
- BE CARE LIMITEDBidder / tenderer
- BESPOKE HEALTH & SOCIAL CARE LTDFramework contractor
- BEST LIVES LIMITEDFramework contractor
- BEYOND HOMECARE LIMITEDBidder / tenderer
- BLISSCARE & NA, UK LTD (Blisscare Group)Bidder / tenderer
- BOLTON CARES (B) LIMITEDFramework contractor
- BRIGHTWAYCAREAGENCY LTDBidder / tenderer
- BRITISH RED CROSS SOCIETYFramework contractor
- BUBBLE CARE GROUP LTDBidder / tenderer
- BWL SOCIAL CARE LIMITEDBidder / tenderer
- C4 CARE LIMITEDFramework contractor
- CALICO ENTERPRISE LIMITEDFramework contractor
- CARE 4 U HOMECARE AGENCY LIMITEDBidder / tenderer
- CARE AT HOME GROUP LTDFramework contractor
- CARE CHOICE NORTH WEST LIMITEDFramework contractor
- CARE IN MIND RESIDENTIAL SERVICES LIMITEDFramework contractor
- CARE SOLUTIONS (ST HELENS) LTDFramework contractor
- CARELY HAVEN LTDBidder / tenderer
- CARETECH COMMUNITY SERVICES LIMITEDFramework contractor
- CARING CONNECTIONS LIMITEDFramework contractor
- CAVALRY HEALTHCARE LTDFramework contractor
- CCGA GROUP LIMITEDBidder / tenderer
- CEDAR HEALTH & WELLBEING LIMITEDFramework contractor
- CHERISH UK LIMITEDFramework contractor
- CITY CARE PARTNERSHIP LIMITEDBidder / tenderer
- CITY OF LIVERPOOL YOUNG MEN'S CHRISTIAN ASSOCIATION (INC.) t/a You MatterFramework contractor
- CLOVER HEALTHCARE SERVICES LTDBidder / tenderer
- COMMUNITY INTEGRATED CAREFramework contractor
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications The advert for this opportunity can be viewed on our procurement portal The Chest at the web address provided. Interested suppliers will need to click 'Login and register interest in this opportunity' to view the associated tender documents. Submission of bids will also be made t…
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender