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planningFind a Tender · planning Update

Cloud-Based Video Knowledge Capture and Learning Platform

Buyer: UNITED UTILITIES WATER LIMITED →

BuyerUNITED UTILITIES WATER LIMITED
Statusplanning
DeadlineNot published
Value£10,000,000
Published20 May 2026

What is being bought

The solution must enable the secure capture, upload, management, and analysis of short-form video content to support organisational learning, knowledge sharing, and continuous improvement. The platform shall allow users to record and submit video observations, experiences, and learning insights via mobile and desktop devices, with functionality to structure content through workflows, prompts, and templates. The service must include: Platform access and licensing for an agreed number of users, with scalable capacity to accommodate future growth Secure cloud hosting, including data storage, backup, and disaster recovery provisions in line with UK data protection requirements Video capture and management capabilities, including upload, tagging, categorisation, and search functionality Workflow and configuration tools to support structured knowledge capture aligned to business processes Analytics and reporting functionality, including dashboards and insight generation from submitted video content User management and access controls, including role-based permissions Integration capabilities with existing enterprise systems where required (e.g. learning management systems, collaboration tools) Ongoing maintenance, support, and updates, including service desk provision and defined service levels The supplier shall provide implementation and onboarding services, including system configuration, user training, and documentation to enable effective adoption. The service is to be delivered over the contract term via a secure web-based interface, accessible on standard organisational devices, with availability and performance levels aligned to agreed service level requirements.

Delivery location

UKD, GB

Categories

Software package and information systems 48000000IT services: consulting, software development, Internet and support 72000000

Lot details

Lot 1

No lot description published.

Statusplanning
Contract periodFrom 1 Jan 2027 to 31 Dec 2032
SME suitabilitySuitable for SMEs

What is included

ItemCategoryQuantity
1Software package and information systems, IT services: consulting, software development, Internet and supportNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 483,0051 median · 6 average (966 of 3,005 with a bid count)1.5 average (1,080 of 3,005 with named award suppliers)Not published
Same buyer1Not publishedNot publishedNot published
Delivery region: UKD2281 median · 3.7 average (81 of 228 with a bid count)1 average (89 of 228 with named award suppliers)Not published
Similar published value (0.5×–2×)139Not publishedNot publishedNot published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeutilities
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetValue not published
No-engagement rationaleNot published
Planning documents1
Planning milestones1
MilestoneTypeDueStatus
Scope of Engagement The contracting authority is undertaking a procurement exercise for a Cloud-Based Video Knowledge Capture and Learning Platform (SaaS). This pre‑procurement engagement and subsequent tender process are intended to: 1. Inform the market of the forthcoming opportunity 2. Seek feedback on the proposed scope, technical requirements, and delivery model 3. Ensure the final specification reflects current market capability and best practice 4. Enable suppliers to express interest in participating in the formal tender process The engagement does not commit the contracting authority to any future procurement or contract award. Expressions of Interest Suppliers wishing to participate in this opportunity must submit an Expression of Interest (EOI) via email. Clarification Questions Suppliers may submit clarification questions related to the requirement or engagement process as follows: All clarification questions must be submitted via email.engagement22 May 2026scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06927d
Latest release ID046525-2026
Latest release timestampWed May 20 2026 14:21:42 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanning
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£10,000,000
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
20 May 2026planningUpdate046525-2026
7 May 2026planningUpdate041796-2026
6 May 2026planning041557-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    "title": "Cloud-Based Video Knowledge Capture and Learning Platform",
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  "language": "en",
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      {
        "id": "046525-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/046525-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-05-20T15:21:42+01:00"
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    "milestones": [
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        "id": "engagement",
        "type": "engagement",
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        "dueDate": "2026-05-22T23:59:59+01:00",
        "description": "Scope of Engagement\nThe contracting authority is undertaking a procurement exercise for a Cloud-Based Video Knowledge Capture and Learning Platform (SaaS). This pre‑procurement engagement and subsequent tender process are intended to:\n1. Inform the market of the forthcoming opportunity\n2. Seek feedback on the proposed scope, technical requirements, and delivery model\n3. Ensure the final specification reflects current market capability and best practice\n4. Enable suppliers to express interest in participating in the formal tender process\nThe engagement does not commit the contracting authority to any future procurement or contract award.\nExpressions of Interest\nSuppliers wishing to participate in this opportunity must submit an Expression of Interest (EOI) via email.\nClarification Questions\nSuppliers may submit clarification questions related to the requirement or engagement process as follows:\nAll clarification questions must be submitted via email."
      }
    ]
  },
  "initiationType": "tender"
}
Complete JSON history (3 releases)
20 May 2026 · 046525-2026 · planningUpdate
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    "specialRegime": [
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        "url": "https://www.find-tender.service.gov.uk/Notice/046525-2026",
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        "description": "Scope of Engagement\nThe contracting authority is undertaking a procurement exercise for a Cloud-Based Video Knowledge Capture and Learning Platform (SaaS). This pre‑procurement engagement and subsequent tender process are intended to:\n1. Inform the market of the forthcoming opportunity\n2. Seek feedback on the proposed scope, technical requirements, and delivery model\n3. Ensure the final specification reflects current market capability and best practice\n4. Enable suppliers to express interest in participating in the formal tender process\nThe engagement does not commit the contracting authority to any future procurement or contract award.\nExpressions of Interest\nSuppliers wishing to participate in this opportunity must submit an Expression of Interest (EOI) via email.\nClarification Questions\nSuppliers may submit clarification questions related to the requirement or engagement process as follows:\nAll clarification questions must be submitted via email."
      }
    ]
  },
  "initiationType": "tender"
}
7 May 2026 · 041796-2026 · planningUpdate
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      }
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}
6 May 2026 · 041557-2026 · planning
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      },
      "identifier": {
        "id": "02366678",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "daniel.weir@uuplc.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PVVB-5589-BWHX",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "041557-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/041557-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-05-06T15:17:45+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-05-21T23:59:59+01:00",
        "description": "Scope of Engagement\nThe contracting authority is undertaking a procurement exercise for a Cloud-Based Video Knowledge Capture and Learning Platform (SaaS). This pre‑procurement engagement and subsequent tender process are intended to:\n1. Inform the market of the forthcoming opportunity\n2. Seek feedback on the proposed scope, technical requirements, and delivery model\n3. Ensure the final specification reflects current market capability and best practice\n4. Enable suppliers to express interest in participating in the formal tender process\nThe engagement does not commit the contracting authority to any future procurement or contract award.\nExpressions of Interest\nSuppliers wishing to participate in this opportunity must register and submit an Expression of Interest (EOI) via the designated e-procurement portal.\nClarification Questions\nSuppliers may submit clarification questions related to the requirement or engagement process as follows:\nAll clarification questions must be submitted via the e-procurement portal"
      }
    ]
  },
  "initiationType": "tender"
}