Find a TenderPlanned procurementPreliminary market engagement notice
Published 6 May 2026, 15:17 BST

Official UK procurement notice

Cloud-Based Video Knowledge Capture and Learning Platform

Authority: United Utilities Water Limited (Public body)

Framework agreementServicesAbove thresholdUtilitiesSME suitable
Planned pipeline value£10,000,000pipeline notice, not a live tender
Tender notice expected Date not publishedfrom the planned procurement notice
Framework period 6 yrsends 31 Dec 2032 · up to 31 Dec 2035 with extensions · starts 1 Jan 2027

What is being bought

Published requirement description

The solution must enable the secure capture, upload, management, and analysis of short-form video content to support organisational learning, knowledge sharing, and continuous improvement. The platform shall allow users to record and submit video observations, experiences, and learning insights via mobile and desktop devices, with functionality to structure content through workflows, prompts, and templates.

The service must include:

Platform access and licensing for an agreed number of users, with scalable capacity to accommodate future growth

Secure cloud hosting, including data storage, backup, and disaster recovery provisions in line with UK data protection requirements

Video capture and management capabilities, including upload, tagging, categorisation, and search functionality

Workflow and configuration tools to support structured knowledge capture aligned to business processes

Analytics and reporting functionality, including dashboards and insight generation from submitted video content

User management and access controls, including role-based permissions

Integration capabilities with existing enterprise systems where required (e.g. learning management systems, collaboration tools)

Ongoing maintenance, support, and updates, including service desk provision and defined service levels

The supplier shall provide implementation and onboarding services, including system configuration, user training, and documentation to enable effective adoption.

The service is to be delivered over the contract term via a secure web-based interface, accessible on standard organisational devices, with availability and performance levels aligned to agreed service level requirements.

CPV: IT services: consulting, software development, Internet and support · Software package and information systems

How this framework works

From the published notice
Framework period
6 yrs · up to 9 yrs from 1 Jan 2027

The lotProcurement structure

single lot · no lot value published
Lot #1PlannedRenewal 6 yrsSME
Contract period: 1 Jan 2027 – 31 Dec 2032 (6 yrs) · up to 31 Dec 2035 with extensions
Delivery: North WestEligibility: SME eligible
Extensions: Extension options published

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “Cloud-Based Video Knowledge Capture and Learning Platform” is a framework: the contest is a place on its panel, not a single contract.

Pipeline intelligence · planning stage: how this market runs before the tender is published

How United Utilities Water Limited buys Software package and information systems (CPV 48), and who usually turns up

United Utilities Water Limited’s own published record, next to the published market for the same work. This notice is a framework or DPS, so only frameworks and DPS are compared. Whole-market view: Software package and information systems (CPV 48) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerUnited Utilities Water Limited · all categories
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 44 of 69 known-size awards · market: division 48 · North West England, n=12
64%8%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Here, local means registered in North West England.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 37 of 60 known-location awards · market: division 48 · North West England, n=13
62%38%

Most of this buyer’s recorded winners are registered in North West England.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 12 decided notices · market: division 48 · North West England, n=5
91 days116 days

Half of these awards were announced within 91 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 3 of 21 procurements with awards had no recorded rival · market: division 48 · North West England, n=13
14%54%

Missing bid counts may hide more single-bid awards. This share is a minimum.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer9 lots with bid counts · all categories
0% had one bid
The market5 lots with bid counts · division 48 · North West England
20% had one bid
Buyer / market · select a colour for counts
1 bid0% / 20%
Buyer: 0 of 9 lots with published bid counts. Market: 1 of 5 lots with published bid counts.
2–30% / 40%
Buyer: 0 of 9 lots with published bid counts. Market: 2 of 5 lots with published bid counts.
4–678% / 20%
Buyer: 7 of 9 lots with published bid counts. Market: 1 of 5 lots with published bid counts.
7+22% / 20%
Buyer: 2 of 9 lots with published bid counts. Market: 1 of 5 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

On a framework or DPS, prices are agreed when work is called off.

Past prices are a guide, not a bid price.

Last 36 months.

Not comparable on a framework or DPS. The notice sets up a supplier panel and a ceiling value; what the work actually costs is agreed later, on each call-off or mini-competition, and those publish as contract notices of their own. The award-vs-estimate record of this market therefore sits on the call-offs; this page shows it on the contracts, not on the panel that frames them.

2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #172 monthsSME suitablePublished estimate£10m
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 79 past lots.

A forecast, not a list of bidders.

—No model forecast yet20% single-bid risk
Past bids on 79 similar lots
1 bid20%
16 of 79 similar past lots received 1 bid (20%).
2–341%
32 of 79 similar past lots received 2–3 (41%).
4–613%
10 of 79 similar past lots received 4–6 (13%).
7+27%
21 of 79 similar past lots received 7+ (27%).
Comparable past lots usually drew 2 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Priced at call-off
On a framework or DPS the price is agreed on each call-off, so there is no award price to forecast here: the published figure is a ceiling.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Planned procurement
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
6 May 2026, 15:17 BST
Last source update
20 May 2026, 15:21 BST
FTS notice number
2026/S 000-046525
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
IT services: consulting, software development, Internet and supportSoftware package and information systems
Delivery area
North West (UKD)
Official registry OCID
ocds-h6vhtk-06927d Find a Tender

How it was run

Official notice
Appointment period ends
—

Timeline

6 May 2026 → 1 Jan 2027 · 4 dates
  1. Planning notice published167 days ago
    6 May 2026, 15:17 BST
  2. Latest notice published153 days ago
    20 May 2026, 15:21 BST
  3. Market engagement151 days ago
    22 May 2026, 23:59 BST

    Scope of Engagement

    The contracting authority is undertaking a procurement exercise for a Cloud-Based Video Knowledge Capture and Learning Platform (SaaS). This pre‑procurement engagement and subsequent tender process are intended to:

    1. Inform the market of the forthcoming opportunity
    2. Seek feedback on the proposed scope, technical requirements, and delivery model
    3. Ensure the final specification reflects current market capability and best practice
    4. Enable suppliers to express interest in participating in the formal tender process

    The engagement does not commit the contracting authority to any future procurement or contract award.

    Expressions of Interest

    Suppliers wishing to participate in this opportunity must submit an Expression of Interest (EOI) via email.

    Clarification Questions

    Suppliers may submit clarification questions related to the requirement or engagement process as follows:

    All clarification questions must be submitted via email.

  4. Today
    20 Oct 2026
  5. Contract startsin 72 days
    1 Jan 2027

Notice history

3 events · 3 releases on Find a Tender · since 6 May 2026
  1. Preliminary market engagement notice published
    6 May 2026, 15:17 BST
    UK2
  2. Preliminary market engagement notice published
    7 May 2026, 10:46 BST
    UK2
  3. Preliminary market engagement notice published
    20 May 2026, 15:21 BST
    UK2
Published amendments (1)

Engagement period extended to Friday 22nd May 2026

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

UNITED UTILITIES WATER LIMITED

Contracting authorityPrivate utility GB-COH: 02366678 · GB-PPON: PVVB-5589-BWHX Haweswater House, Lingley Green Avenue, Great Sankey, North West, WA5 3LPContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure