Find a TenderAwardedContract award notice
Published 1 Oct 2025, 12:17 BST

Official UK procurement notice

Cloud Backup Services for Schools

Official notice

Authority: Norfolk County Council (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£195,000≈ £65k / year · £234,000 inc. VAT
Submissions closed 3 Nov 2025awarded 20 Nov 2025
Award (standstill) to Rydal Communications
Contract term 3 yrsends 31 Jan 2029 · up to 31 Jan 2031 with extensions · starts 1 Feb 2026

What is being bought

Published requirement description

Norfolk County Council has appointed a supplier to provide cloud backup solution for 115 sites.

This service will be provided to establishments with an ICT Solutions support contract or in some cases non-contract customers who wish to purchase a backup solution from ourselves.

Please note

Please note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026. Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.

CPV: Computer back-up services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsPublished value£195,000
Contract period: 1 Feb 2026 – 31 Jan 2029 (3 yrs) · up to 31 Jan 2031 with extensionsValue: £195,000 exc. VAT · £234,000 inc. VAT
Delivery: East of England
Extensions: The Contract may be extended by up to 24 months at the Council’s discretion.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Simple description: Price weighting 40%, quality weighting 60% and awarded to the Applicant achieving the highest Total Score.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
1 Oct 2025, 12:17 BST
Last source update
20 Nov 2025, 16:22 GMT
Award evaluation window
Submission end – 17 Nov 2025
Authority reference
NCCT43268
FTS notice number
2025/S 000-061289
Latest notice
Contract award notice (UK6)
Classification (CPV)
Computer back-up services
Delivery area
East of England (UKH15)
Official registry OCID
ocds-h6vhtk-05a5d7 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
3 Nov 2025, 10:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

To express an interest and participate in this procurement applicants must first be registered on the system at in-tendhost.co.uk/norfolkcc ↗. Full instructions for registration and use of the system can be found at in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing [email protected].

Tenders must be submitted via in-tendhost.co.uk/norfolkcc ↗

Timeline

1 Oct 2025 → 1 Feb 2026 · 7 dates
  1. Tender notice published390 days ago
    1 Oct 2025, 12:17 BST
  2. Submission deadline357 days ago
    3 Nov 2025, 10:00 GMT
  3. Award decision expected by343 days ago
    17 Nov 2025, 23:59 GMT
  4. Assessment summaries sent341 days ago
    20 Nov 2025
  5. Latest notice published340 days ago
    20 Nov 2025, 16:22 GMT
  6. Standstill ends328 days ago
    2 Dec 2025, 23:59 GMT
  7. Contract starts268 days ago
    1 Feb 2026

Notice history

4 events · 2 releases on Find a Tender · since 1 Oct 2025
  1. Tender notice published
    1 Oct 2025, 12:17 BST
    UK4
  2. Contract award notice published
    20 Nov 2025, 16:22 GMT
    UK6
  3. Status changed to complete
    20 Nov 2025, 16:22 GMT
  4. Contract signature expected
    5 Dec 2025, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £32,9641 award exc. VAT
Bids received 54 from SMEs
Awarded toValueDateStatus
Rydal CommunicationsSMECloud back up services1 Feb 2026 – 31 Jan 2029 · up to 31 Jan 2031Extensions: At the Council’s discretion.£32,96420 Nov 2025standstill to 2 Dec 2025Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5final-stage tenders40—

Contracting authority & participating public bodies

Norfolk County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDYH-3246-XWTR County Hall, Martineau Lane, Norwich, East of England, NR1 2DHContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Rydal Communications limitedAwarded supplierGB-COH: 06738960 Elwes House 19 Church Walk, Peterborough, East of England, PE1 2TPContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender