Official UK procurement notice
Provision of Cleaning & Janitorial Services at the British High Commission in Islamabad and British Deputy High Commission in Karachi
Authority: Foreign, Commonwealth and Development Office (Central government)
What is being bought
Published requirement descriptionThe British High Commission Islamabad & British Deputy High Commission Karachi intends to engage a competent supplier through a competitive tender process for providing Cleaning & Janitorial Services at the British High Commission Islamabad, British Deputy High Commission Karachi, Pakistan.
The contract will become effective from 01st April 2026 and will be valid for 3 years. It will have the provision of one 24-month extension, subject to satisfactory performance by the selected supplier and continued business requirement at British High Commission in Islamabad and British Deputy High Commission in Karachi.
- The authority expects to re-tender this requirement around 3 Jun 2030, 23:59 BST.
CPV: Housekeeping services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,302,828
- Economic & financial standing
Suppliers/Bidders for this tender should be legally registered in Pakistan with relevant trade and government bodies to operate in Pakistan. Registered businesses should be compliant with various laws and regulations, including taxations, labour laws and other relevant laws/acts.
- Technical & professional ability
Please refer the documentation in the Tender Pack
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical: 60%
- Commercial: 40%
Published award criteria (2)
- Technical: Technical Weightage of this lot is alloted 60% to technical and 40% to commercial
- Commercial: Technical Weightage of this lot is alloted 60% to technical and 40% to commercial
- Economic & financial standing
Suppliers/Bidders for this tender should be legally registered in Pakistan with relevant trade and government bodies to operate in Pakistan. Registered businesses should be compliant with various laws and regulations, including taxations, labour laws and other relevant laws/acts.
- Technical & professional ability
Please refer the documentation in the Tender Pack
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 3 Jun 2030
- First published
- 28 Aug 2025, 09:49 BST
- Last source update
- 7 Apr 2026, 06:39 BST
- Award evaluation window
- Submission end – 24 Dec 2025
- Authority reference
CPG-12344-2025- FTS notice number
2025/S 000-064018- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area in notice
- Official registry OCID
ocds-h6vhtk-058f07Find a Tender- Contract terms summary
Payment will be made monthly in arrears on actuals against valid invoices. Authority ensures payment to contractor within 30 days of receipt of invoice and other relevant documents (if required). All payments will be electronically transferred to bank account against the services delivered.
How it was run
Official notice- Submission deadline
- 10 Nov 2025, 17:30 GMT
- Clarification deadline
- 27 Oct 2025, 17:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Your tender must be submitted via the FCDO's e-sourcing portal (fcdo.bravosolution.co.uk/web/login.html ↗) in accordance with the attached ITT Instructions. Tenders submitted by any other means will not be accepted. Please also note the requirement to register and submit commonly used information on the Central Digital Platform as described in the instructions for completing the invitation to tender.
Important information for all Potential Suppliers: In order to participate and gain access to the Invitation To Tender documentation in relation to this procurement, potential suppliers should access the FCDO's e-sourcing portal (link provided above). Once logged in, search for Project Refrence No. 12344. If a potential supplier is not registered on the portal, click the 'Click here to register!' button, and follow the on-screen instructions to complete registration.
Please note the portal operates a Two-Factor Authentication (2FA) login process and unregistered suppliers should read the guidance document available on the portal home page.
Registration take approximately 5 minutes and is free or charge
Timeline
28 Aug 2025 → 7 Apr 2026 · 11 dates- Planning notice published28 Aug 2025, 09:49 BST
- Market engagement10 Sept 2025, 23:59 BST
An Early Market engagement is being planned on 10th September 2025. Suitable and interested suppliers are invited to participate in the virtual market engagement session. The prime objective of organising this session is to share our tentative requirements and gain understanding of what can be provided or achieved by the players in the Local Market. A presentation will be shared with suppliers which will include FCDO's procurement procedures, possible bid evaluation criteria and overall project timelines.
Interested suppliers should register their interest in participating this event by filling this form forms.office.com/e/eRRBJiHxhh ↗
A joining link to this virtual market engagement will be shared with suppliers who have completed this form, please ensure your details are shared with us (via the form) by 08th September 2025.
- Next notice expected388 days ago24 Sept 2025, 23:59 BST
- Tender notice published373 days ago10 Oct 2025, 09:53 BST
- Clarification questions by355 days ago27 Oct 2025, 17:00 GMT
- Submission deadline341 days ago10 Nov 2025, 17:30 GMT
- Award decision expected by297 days ago24 Dec 2025, 23:59 GMT
- Contract starts231 days ago1 Mar 2026
- Assessment summaries sent222 days ago10 Mar 2026
- Standstill ends211 days ago20 Mar 2026, 23:59 GMT
- Latest notice published194 days ago7 Apr 2026, 06:39 BST
Notice history
9 events · 5 releases on Find a Tender · since 28 Aug 2025- Preliminary market engagement notice published28 Aug 2025, 09:49 BSTUK2
- Tender notice published10 Oct 2025, 09:53 BSTUK4
- Status changed to active10 Oct 2025, 09:53 BST
- Procurement method changed10 Oct 2025, 09:53 BST
- Deadline published: 10 Nov 2025, 17:30 GMT10 Oct 2025, 09:53 BST
- Status changed to complete10 Mar 2026, 09:58 GMT
- Contract award notice published10 Mar 2026, 09:58 GMTUK6
- Contract signature expected25 Mar 2026, 23:59 GMTscheduled
- Contract details notice published7 Apr 2026, 06:39 BSTUK7
Routine re-releases (5)
- 2025-10: 1 release · 10 Oct 2025
- 2025-08: 1 release · 28 Aug 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Pioneer Human Resource Management Private LimitedSMECleaning & Janitorial Services at the British High Commission in Islamabad and British Deputy High Commission in Karachi1 Apr 2026 – 28 Feb 2029 · up to 28 Feb 2031Extensions: The contract will become effective from 01st April 2026 and will be valid for 3 years. It will have the provision of one 24-month extension, subject to satisfactory performance by the selected supplier and continued business requirement at British High Commission in Islamabad and British Deputy High Commission in Karachi. | £1,142,260 | 10 Mar 2026 | Awarded |
Contracts
Cleaning & Janitorial Services at the British High Commission Islamabad, British Deputy High Commission Karachi · Pioneer Human Resource Management Private LimitedSME
- Signed
- 25 Mar 2026
- Value
- £1,142,260
- Period
- 1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031 with extensions
- Status
- active
- Extensions
- The contract will become effective from 01st April 2026 and will be valid for 3 years. It will have the provision of one 24-month extension, subject to satisfactory performance by the selected supplier and continued business requirement at British High Commission in Islamabad and British Deputy High Commission in Karachi.
9 agreed KPIs: Contractor rep to monitor cleaning standards via regular inspections and random spot checks · Contractor rep to meet weekly/monthly with Authority rep and within 3 working days of request · Action points implemented and reported within an agreed timeframe or max 7 working days …
- Contractor rep to monitor cleaning standards via regular inspections and random spot checks, Contractors’ rep to monitor cleaning standards daily
- Contractor rep to meet weekly/monthly with Authority rep and within 3 working days of request, Contractor rep to meet weekly / monthly with Authority rep and within 5 working days of being requested.
- Action points implemented and reported within an agreed timeframe or max 7 working days, Action points implemented and reported to Authority rep
- Inspected and signed off daily by Contractor, random Authority spot checks once a week, Inspected and signed off daily by Contractor, random Authority spot checks once a week
- Invoices submitted within 5 working days of period they refer to, Contractor Representative to ensure accuracy and that invoices submitted within 7 working days of period to which they refer
- Complaints log maintained; complaints fully resolved within 3 working days, Complaints log maintained; complaints fully resolved within 3 working days
- Random checks by Authority rep minimum twice per month
- Incidence Report, All incidents reported within 24 hours of occurrence
- Contractor staff report minor issues found during cleaning; log reviewed weekly
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 7final-stage tenders | 7 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Pioneer Human Resource Management Private LimitedAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender