Official UK procurement notice
Clean Air Zone Technical Delivery and Support Provider
Authority: Driver and Vehicle Licencing Agency·Consortium: 2 public authorities
What is being bought
Published requirement descriptionIn February 2016, Defra and DfT established a Joint Air Quality Unit (JAQU) to oversee the delivery of the government's plan for tackling NO2 (Nitrogen Oxide) compliance.
A Clean Air Zone (CAZ) defines an area where targeted action is taken to improve air quality and resources are prioritised and coordinated in order to shape the urban environment in a way that delivers improved health benefits and supports economic growth.
Clean Air Zones aim to address all sources of pollution, including nitrogen dioxide and particulate matter, and reduce public exposure to them using a range of measures tailored to the location.
Clean Air Zones bring together local measures to deliver immediate action to improve air quality and health with support for cities to grow while delivering sustained reductions in pollution and a transition to a low emission economy. Where there are the most persistent pollution problems, this is supported by restrictions to encourage only the cleanest vehicles to operate in the city.
Charging Clean Air Zones are being introduced for individual users to pay a charge to drive into, or move within, a designated zone if they are driving a vehicle that does not meet the particular standard in that zone.
The CAZ central service being implemented and is made up of a Digital Solution, a customer facing Contact Centre (delivered by DVLA) and Penalties and Enforcements (managed by Local Authorities).
With the current contract expiring in 2021, The Secretary of State for Transport requires a supplier to provide a high-quality service to JAQU, Local Authorities, Fleet Operators, Users and all other stakeholders of the CAZ Digital Solution.
The scope of the new contract could include but not limited to:-
-Transition of the existing digital solution
-Support and Maintenance of the digital solution
-Technical Delivery
-Technical Development
-Onboarding of Local Authorities to utilise the CAZ service
-Hosting of the central service
-Testing
-Incident Management
-Management Information and Reporting
Suppliers can ask any clarification question for a period of 10 working days after the notice has been published.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · no lot value publishedLot #1The scope of the new contract could include:-AwardedRenewal
The scope of the new contract could include:-
-Transition of the existing digital solution
-Support and Maintenance of the digital solution
-Technical Delivery
-Technical Development
-Onboarding of Local Authorities to utilise the CAZ service
-Hosting of the central service
-Testing
-Incident Management
-Management Information and Reporting
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Quality Factors: 60%
- price: 30%
- Social Value: 10%
Published award criteria (3)
- Quality Factors: 60
- Social Value: 10
- Price: 30
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 9 Apr 2021, 22:55 BST
- Last source update
- 28 May 2025, 13:42 BST
- Award evaluation window
- 19 May 2021 – …
- Authority reference
DfT TETI0031B DVLA PS/21/51- FTS notice number
2025/S 000-028101- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02a4a3Find a Tender
Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs) All tenders must be submitted via the Jaggaer E-Sourcing Portal. To register please visit https://dft.app.jaggaer.com/ Please contact 0800 098630 or the Help Desk at [email protected] if you have any registration queries.
How it was run
Official notice- Submission deadline
- 14 May 2021, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 19 May 2021, 09:00 BST
Timeline
14 May 2021 → 28 May 2025 · 4 dates- Submission deadline14 May 2021, 12:00 BST
- Bids opened19 May 2021, 09:00 BST
- Contract starts28 Jul 2021, 00:00 BST
- Notice published28 May 2025, 13:42 BST
Notice history
2 events · 4 releases on Find a Tender · since 24 Aug 2021- Status changed to complete24 Aug 2021, 22:44 BST
- Buyer details updated28 May 2025, 13:42 BST
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | Contract periodII.2.7 | 21 Oct 2021 | 21 Jul 2021 | -92 d |
| — | Contract periodII.2.7 | 20 Oct 2025 | 20 Jul 2025 | -92 d |
1 amendment published without a description.
Routine re-releases (4)
- 2021-04: 1 release · 9 Apr 2021
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Informed Solutions Ltd.SME | £15,272,732 † | — | Awarded |
| Informed Solution Limited, Informed Solutions Ltd.joint award | £22,364,119 † | — | Awarded |
Contracts
Clean Air Zone Technical Delivery and Support Provider · Informed Solution Limited, Informed Solutions Ltd.
- Signed
- 1 May 2025
- Value
- £22,364,119
- Period
- 28 Jul 2021 – 27 Jul 2027
- Status
- active
- Change Extension executed for the optional 2-year period built into the original requirements and contract, Need for additional works, services or supplies by the original contractor/concessionaire: Extension executed for the optional 2-year period built into the original requirements and contract
Clean Air Zone Technical Delivery and Support Provider · Informed Solutions Ltd.SME
- Signed
- 28 Jul 2021
- Value
- £15,272,732
- Period
- … – 27 Jul 2027
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids · 2 electronic | 2 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Department for TransportContracting authorityCentral purchasing bodyReview bodyMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services
Bidders & participating suppliers
3 commercial parties on the notice- Informed Solution LimitedAwarded supplier
- Informed Solutions LimitedAwarded supplier
- Informed Solutions LtdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.