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Find a TenderAwardedContract details notice
Published 4 Jul 2025, 12:48 BST

Official UK procurement notice

Clatterbridge Cancer Centre NHS Foundation Trust Café Service

Official notice

Authority: The Clatterbridge Cancer Centre NHS Foundation Trust (NHS & healthcare)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: Hotel, restaurant and retail trade services (55) Delivery: Delivery location not published
Published estimate£1,940,000≈ £647k / year · £2,328,000 inc. VAT
Submissions closed 23 Sept 2025awarded 9 Jan 2026
Awarded to Elior UK plc2 awards
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Café Services provider to operate the Café at The Clatterbridge Cancer Centre – Liverpool, 65 Pembroke Place Liverpool L7 8YA

  • The authority expects to re-tender this requirement around 3 Nov 2025, 23:59 GMT.

CPV: Cafeteria services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£1,940,000
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £1,940,000 exc. VAT · £2,328,000 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: 2 x 12 month options to extend
55330000 Cafeteria services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Price: 40%Social value: 60%
Published sub-criteria (2)
  • Commercial: 40%
  • Technical and Social Value/Sustainability: 60%
Published award criteria (2)
  • Technical and Social Value/Sustainability: Technical and Social Value/Sustainability 60%
  • Commercial: 40%
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 3 Nov 2025
First published
4 Jul 2025, 12:48 BST
Last source update
11 May 2026, 10:43 BST
Award evaluation window
Submission end – 3 Nov 2025
Authority reference
C382486
FTS notice number
2025/S 000-051337
Latest notice
Contract details notice (UK7)
Classification (CPV)
Cafeteria services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-055922 Find a Tender

How it was run

Official notice
Run through: Atamis Health Family Portal · Who buys & how to bid on Atamis
Electronic submission allowedLanguage: EN
Submission deadline
23 Sept 2025, 12:00 BST
Clarification deadline
12 Sept 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Via Atamis Portal C382486

atamis-1928--prospend.vf.force.com/apex/CS_ContractPage ↗

Timeline

4 Jul 2025 → 11 May 2026 · 11 dates
  1. Planning notice published
    4 Jul 2025, 12:48 BST
  2. Market engagement
    29 Jul 2025, 23:59 BST

    Pre Market Engagement session will be on Microsoft Teams on Wednesday 30th July 2025 at 10.30 am. Please express your interest in this Pre Market engagement session by confirming your interest and attendance by emailing [email protected] or [email protected] Please also provide your contact details including email address of the attendee for the Teams session so that we can issue you with the link for this nearer the time.

  3. Next notice expected
    18 Aug 2025, 23:59 BST
  4. Tender notice published
    26 Aug 2025, 15:41 BST
  5. Clarification questions by399 days ago
    12 Sept 2025, 12:00 BST
  6. Submission deadline388 days ago
    23 Sept 2025, 12:00 BST
  7. Award decision expected by347 days ago
    3 Nov 2025, 23:59 GMT
  8. Assessment summaries sent281 days ago
    9 Jan 2026
  9. Standstill ends269 days ago
    20 Jan 2026, 23:59 GMT
  10. Contract starts199 days ago
    1 Apr 2026, 00:00 BST
  11. Latest notice published159 days ago
    11 May 2026, 10:43 BST

Notice history

9 events · 4 releases on Find a Tender · since 4 Jul 2025
  1. Preliminary market engagement notice published
    4 Jul 2025, 12:48 BST
    UK2
  2. Tender notice published
    26 Aug 2025, 15:41 BST
    UK4
  3. Status changed to active
    26 Aug 2025, 15:41 BST
  4. Procurement method changed
    26 Aug 2025, 15:41 BST
  5. Deadline published: 23 Sept 2025, 12:00 BST
    26 Aug 2025, 15:41 BST
  6. Contract award notice published
    9 Jan 2026, 11:54 GMT
    UK6
  7. Status changed to complete
    9 Jan 2026, 11:54 GMT
  8. Contract signature expected
    30 Jan 2026, 23:59 GMT
    scheduled
  9. Contract details notice published
    11 May 2026, 10:43 BST
    UK7
Routine re-releases (4)
  • 2025-07: 1 release · 4 Jul 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2some still in standstill
Awarded value £1,940,0001 award exc. VAT
Bids received 41 from SMEs
Contracts signed 1latest 24 Apr 2026
Awarded toValueDateStatus
Elior UK plcClatterbridge Cancer Centre - Liverpool - Cafe Service1 May 2026 – 30 Apr 2029 · up to 30 Apr 2031Extensions: 2 x 12 month options to extend · Options: 2 x 12 month options to extend£1,940,0009 Jan 2026standstill to 20 Jan 2026Standstill
Elior UK plc——Awarded

Contracts

  • Clatterbridge Liverpool Cafe Services · Elior UK plc

    Signed
    24 Apr 2026
    Value
    £1,940,000
    Period
    2 May 2026 – 1 May 2029 · up to 1 May 2031 with extensions
    Status
    active
    Extensions
    2 x 12 month options to extend
    Options
    2 x 12 month options to extend
    8 agreed KPIs: Health Inspections · Customer Feedback · CQUIN …
    • Health Inspections, The Contractor must comply with Environmental Health Inspections as and when required and share results with PropCare. Acceptable rating – 5
    • Customer Feedback, Confirm Customer Satisfaction Surveys are in place and completed. Surveys should include quality of food, efficiency of service and value for money, as a minimum. It is expected that at least 30 surveys are completed each month.
    • CQUIN, Service provider must be compliant with CQUIN food standards
    • Allergen Information, All food items must have food allergen information displayed at all times
    • Menu Availability, Café provider to ensure menu options are available at all times. If any meals are unavailable then these should be substituted and the change communicated to PropCare
    • Food Hygiene, Food Hygiene records • Including HACCP documentation • Supply chain certification
    • Staff/Induction & Mandatory Training, Review of Staff Records
    • Technical Training, • Including Trust specific requirements (i.e. fire safety/ safeguarding)

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders11—

Contracting authority & participating public bodies

The Clatterbridge Cancer Centre NHS Foundation Trust

Contracting authorityPublic authority - central government GB-PPON: PDWJ-7913-VWXQ Clatterbridge Road, Bebington, North West, CH63 4JYContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Elior UK PLCAwarded supplierGB-COH: 01106729 The Courtyard, Catherine Street, Macclesfield, North West, SK11 6ETContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure