Children’s Social Care – Sector Capability, Capacity and Skills

We are looking for a supplier (or consortia of suppliers) to scope, test and begin delivering a support offer to the sector, as a centre of excellence for children’s social care data and digital, to help build the sector’s data and digital capacity. We expect it to involve: • working with the department and LAs to co-develop a vision and action plans for a data and digitally mature sector • providing expertise on CSC data and digital, including hands-on support with specific LAs • helping LAs optimise how they configure and tailor their digital case management systems • developing and maintaining tools and resources that meet the needs of users • research to provide a more detailed picture of CSC data quality, identifying where to focus improvements • facilitating knowledge sharing, innovation, and collaboration between LAs, to share guidance, best practice and ideas – creating spaces where LAs can learn from each other both about what works and what does not, and how to utilise future technologies • career and skills development to grow capability and capacity – training programmes and guidance that support continuous professional development, upskilling (including potentially around the use of AI), and those joining the profession; with shorter data/digital skills training/courses as well as longer ones (e.g. apprenticeships) to make building a data or digital career within LAs more achievable and attractive We expect 25-26 to focus on some specific deliverables, as well as working with the department and LAs to more fully scope the Centre of Excellence and agree priorities and deliverables for future years. In addition to the scoping, deliverables are likely to include: o hands on support and resources to help LAs improve how they configure their case management systems and potentially provide support with procurement o engage with LAs who expect to tender for a CMS in the near future to identify and action any opportunities to maximise the benefits of the procurement o building data and digital capacity/capability e.g. via apprenticeships and training; and o delivering events We are interested in views from those who may be interested in bidding for this work about what could be delivered in 25-26. The supplier will need to: • have a deep understanding of LA children’s social care delivery, including the data and digital functions which support it • have a wide, existing network of LAs (and specifically with children’s services) that they can engage with on this work • have firm technical knowledge about current and future capabilities of systems to meet the needs of children’s services data storage, movement, and processing; and user experience for social work/practitioner recording and case management • have ability to provide specialist data and digital skills support specific projects within LAs, with a clear vision for how they can exit the work post-delivery and leave the LA on a better sustainable footing • be able to explore the long-term development of LA data and digital capability and capacity by understanding how support, expertise, forums, and training, including provisions for LA leadership, could be provided It should be noted that this work would proceed alongside other activity the department is doing as part of its children’s social care data and digital strategy (https://www.gov.uk/government/publications/childrens-social-care-data-and-digital-strategy/5106bf76-259a-474c-acd3-b187812007c6#:~:text=is%20being%20used.-,Our%20strategic%20objectives,requiring%20action%20far%20beyond%202025). We expect the supplier to work with the department over the course of the contract to ensure that the specifics of activity and priorities are aligned as findings and outputs from other projects are delivered.