Find a TenderCancelledProcurement termination notice
Published 16 Jul 2025, 14:52 BST

Official UK procurement notice

Cheshire and Mersey - Accessible Solutions

Official notice

Authority: Wirral University Teaching Hospital NHS Foundation Trust (Central government)·On behalf of: HealthTrust Europe LLP

Open framework scheme3 lotsServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Framework ceiling (notional)£4,000,000total for 3 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 12 Jan 2026
Lots 3see the lot list below
Framework period 2 yrsends 31 Mar 2028 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought3 lots · detail below

Published requirement description

Translation of spoken and non-spoken language including associated services and solutions for the Cheshire & Merseyside ICB Group with Wirral as the lead Trust for the procurement notices.

  • The authority expects to re-tender this requirement around 5 Jan 2028, 23:59 GMT.

CPV: Translation services

How this framework works

From the published notice
Type
Open framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Places
up to 999 suppliers · 11 bids on the busiest of 2 lots (0.0 per place) · 14 appointed
Framework period
2 yrs · up to 5 yrs from 1 Apr 2026
Scheme runs until
31 Mar 2031
Supplier levy on call-offs (max %)
1% of call-off value
Who may buy through it

Alder Hey

Bridgewater Community Healthcare NHS Foundation Trust

Clatterbridge Cancer Centre

Countess of Chester NHS Foundation Trust

East Cheshire NHS Trust

Halton

Liverpool Heart and Chest

Liverpool University Hospitals NHS Foundation Trust

Liverpool Women NHS Foundation Trust

Mersey and West Lancashire Teaching Hospitals NHS Trust

Mersey Care

Mid Cheshire Hospital NHS Foundation Trust

Primary Care (Liverpool Place)

The Walton Centre

Warrington & Halton Teaching Hospitals NHS FT

Wirral Community Health and Care NHS Foundation Trust

Wirral University Teaching Hospital NHS Foundation Trust

NHS Cheshire & Merseyside ICB

Published description of the framework

Any Contract(s) awarded as a result of this procurement will be awarded on the basis of the offer that is the most advantageous tender. The Award Criteria (Award Criteria) are:

  • 55.00% technical or quality.
  • 35.00% cost.
  • 10.00% social value

Scores are arrived at following the application of the Evaluation Criteria (Evaluation Criteria) set out in the scoring methodoloy for each Lot.

Lots and requirements (3)Procurement structure

3 lots · all with a published value · same conditions of participation on every lot · same evaluation weights on every lot

Every one of these 2 lots carries the same published figure, £1,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Lot 1: Spoken Interpretation, Translation and Transcription Services (On-site and/or Remote)AwardedRenewal 2 yrsSMEVCSEPublished value£2,000,000

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2031 with extensionsValue: £2,000,000 exc. VAT · £2,400,000 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: Extension will be agreed with the Authority in aligment to their requirements. Open framework proposed with 2+2+1 (subject to Trust discretion)
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Financial and economic good standing assessment to be undertaken as part of the qualification process

  • Technical & professional ability

    Technical ability will be evaluated according to the scoring methodology in the tender documents

Lot #2Non-Spoken Interpretation and Translation Services (On-site and/or Remote)AwardedRenewal 2 yrsSMEVCSEceiling above

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2031 with extensions
Eligibility: SME eligibleVCSE eligible
Extensions: Extension will be agreed with the Authority in aligment to their requirements. Open framework proposed with 2+2+1 (subject to Trust discretion)
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Financial and economic good standing assessment to be undertaken as part of the qualification process

  • Technical & professional ability

    Technical ability will be evaluated according to the scoring methodology in the tender documents

Lot #3Interpretation, Translation and Transcription Managed ServicesAwardedRenewal 2 yrsSMEVCSEceiling above

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2031 with extensions
Eligibility: SME eligibleVCSE eligible
Extensions: Extension will be agreed with the Authority in aligment to their requirements. Open framework proposed with 2+2+1 (subject to Trust discretion)
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Financial and economic good standing assessment to be undertaken as part of the qualification process

  • Technical & professional ability

    Technical ability will be evaluated according to the scoring methodology in the tender documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 55%Price: 35%Social value: 10%
Published sub-criteria (3)
  • Technical Evaluation: 55%
  • Price Evaluation: 35%
  • Social Value (Mandatory 10%): 10%
Published award criteria (3)
  • Technical Evaluation
  • Social Value (Mandatory 10%)
  • Price Evaluation
Lot distribution rule: All Lots will be evaluated independently of one another. Where a bidder is recommended for award to mutliple Lots a single Framework Agreement shall be issued covering all awarded Lots
Conditions of participation · identical on every lot2
  • Economic & financial standing

    Financial and economic good standing assessment to be undertaken as part of the qualification process

  • Technical & professional ability

    Technical ability will be evaluated according to the scoring methodology in the tender documents

What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
  • “Cheshire and Mersey - Accessible Solutions” is a framework: the contest is a place on its panel, up to 999 suppliers, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Open framework scheme
Who may use this agreement
Alder Hey Bridgewater Community Healthcare NHS Foundation Trust Clatterbridge Cancer Centre Countess of Chester NHS Foundation Trust East Cheshire NHS Trust Halton Liverpool Heart and Chest Liverpool University Hospitals NHS Foundation Trust Liverpool Women NHS Foundation Trust Mersey and West Lancashire Teaching Hospitals NHS Trust Mersey Care Mid Cheshire Hospital NHS Foundation Trust Primary Care (Liverpool Place) The Walton Centre Warrington & Halton Teaching Hospitals NHS FT Wirral Community Health and Care NHS Foundation Trust Wirral University Teaching Hospital NHS Foundation Trust NHS Cheshire & Merseyside ICB · open scheme: new suppliers can join during the term
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 5 Jan 2028
First published
16 Jul 2025, 14:52 BST
Last source update
22 May 2026, 15:38 BST
Award evaluation window
Submission end – 19 Feb 2026
FTS notice number
2025/S 000-078389
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Translation services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05606c Find a Tender

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
12 Jan 2026, 14:00 GMT
Clarification deadline
5 Dec 2025, 15:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)
call-off levy · 1% of call-off value
Detailed submission instructions & authority contactsFrom official release

Timeline

16 Jul 2025 → 22 May 2026 · 10 dates
  1. Planning notice published
    16 Jul 2025, 14:52 BST
  2. Market engagement365 days ago
    21 Oct 2025, 23:59 BST

    There will be a Teams webinar on Tuesday 21st October between 1pm-3pm for all intereested parties to attend. This will discuss the following topics:

    • An overview of HTE
    • Participating authorities
    • Timelines for the project
    • A brief outline of the service required
    • A look into the process we are looking to run
    • A Q&A session for prospective suppliers to ask any questions to either HTE or the group

    Please contact [email protected] for a link to the webinar above.

    No other enagement will take place for this procurement

  3. Tender notice published325 days ago
    1 Dec 2025, 10:46 GMT
  4. Next notice expected324 days ago
    1 Dec 2025, 23:59 GMT
  5. Clarification questions by321 days ago
    5 Dec 2025, 15:00 GMT
  6. Admission / appointment period ends283 days ago · period end, not a bid countdown
    12 Jan 2026, 14:00 GMT
  7. Award decision expected by244 days ago
    19 Feb 2026, 23:59 GMT
  8. Contract starts204 days ago
    1 Apr 2026, 00:00 BST
  9. Assessment summaries sent153 days ago
    22 May 2026, 00:00 BST
  10. Latest notice published153 days ago
    22 May 2026, 15:38 BST

Notice history

12 events · 5 releases on Find a Tender · since 16 Jul 2025
  1. Pipeline notice published
    16 Jul 2025, 14:52 BST
    UK1
  2. Preliminary market engagement notice published
    13 Oct 2025, 07:52 BST
    UK2
  3. Buyer details updated
    13 Oct 2025, 07:52 BST
  4. Tender notice published
    1 Dec 2025, 10:46 GMT
    UK4
  5. Published value published: £4,000,000
    1 Dec 2025, 10:46 GMT
  6. Status changed to active
    1 Dec 2025, 10:46 GMT
  7. Procurement method changed
    1 Dec 2025, 10:46 GMT
  8. Deadline published: 12 Jan 2026, 14:00 GMT
    1 Dec 2025, 10:46 GMT
  9. Contract award notice published
    22 May 2026, 15:07 BST
    UK6
  10. Status changed to complete
    22 May 2026, 15:07 BST
  11. Procurement termination notice published
    22 May 2026, 15:38 BST
    UK12
  12. Contract signature expected
    5 Jun 2026, 23:59 BST
    scheduled
Routine re-releases (5)
  • 2025-10: 1 release · 13 Oct 2025
  • 2025-07: 1 release · 16 Jul 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 1415 awards · see the list ↓
Bids received 118 from SMEs · busiest of 2 lots
Contracts signed 2

£2,400,000 inc. VAT is the framework's published maximum, restated by the publisher on 11 award rows. It is one ceiling, not 11 separate sums, and no share per lot is published; those rows read “ceiling above”.

Awarded toValueDateStatus
Lot 1 · Lot 1: Spoken Interpretation, Translation and Transcription Services (On-site and/or Remote)7 awards
CODEX GLOBAL LIMITED18 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two yearsceiling above22 May 2026Awarded
Supreme Linguistic Services T/A Premium Linguistic Services LimitedSME118 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two yearsceiling above22 May 2026Awarded
DA Languages Limited28 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two yearsceiling above22 May 2026Awarded
DIGITAL INTERPRETATIONS UK LTD58 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two yearsceiling above22 May 2026Awarded
ENABLE2 TRANSLATE LIMITED8 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two yearsceiling above22 May 2026Awarded
Language Connect International Ltd78 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two yearsceiling above22 May 2026Awarded
Language Line Limited T/A Language Line Solutions88 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two yearsceiling above22 May 2026Awarded
Lot 2 · Non-Spoken Interpretation and Translation Services (On-site and/or Remote)4 awards
SIGNALISE CO-OP LIMITED108 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two yearsceiling above22 May 2026Awarded
Topp Language Solutions Ltd128 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two yearsceiling above22 May 2026Awarded
DEAFNESS RESOURCE CENTRE LIMITEDVCSE38 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two yearsceiling above22 May 2026Awarded
Sign Solutions (SLIA) Ltd98 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two yearsceiling above22 May 2026Awarded
Lot 3 · Interpretation, Translation and Transcription Managed Services1 award
supplier not published—14 May 2026Awarded
Across several lots3 awards
Wirral Multicultural OrganisationVCSE138 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two years£4,800,000 inc. VAT22 May 2026Awarded
Language Empire LimitedSME148 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two years£4,800,000 inc. VAT22 May 2026Awarded
Word360 LtdSME48 Jun 2026 – 7 Jun 2028 · up to 7 Jun 2030Extensions: 2+2 · Options: Reopening for new bidders after two years, will then run for a further two years£4,800,000 inc. VAT22 May 2026Awarded

Contracts

  • Contract 3 · DEAFNESS RESOURCE CENTRE LIMITEDVCSE

    Signed
    date not published
    Value
    —
    Period
    … – 31 Mar 2028
    Status
    cancelled
  • Contract contract-2

    Signed
    date not published
    Value
    —

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Lot 1: Spoken Interpretation, Translation and Transcription Services (On-site and/or Remote)11final-stage tenders80—
2 · Non-Spoken Interpretation and Translation Services (On-site and/or Remote)7final-stage tenders60—

Contracting authority & participating public bodies

3 public bodies on the notice

Wirral University Teaching Hospitals NHS Foundation Trust

Contracting authorityPublic authority - sub-central government GB-NHS: RBL Arrowe Park Road, Upton, Wirral, North West, CH49 5PEContact name, email, phone

Consortium members and other public bodies

  • HealthTrust Europe LLPProcess contact pointProcuring entityOn 11th August 2021, Mid and South Essex NHS Foundation Trust (MSE) published a contract notice for procurement partner services. HealthTrust Europe LLP (HTE) was selected to provide these services under the MSE Framework, including access to HTE\'s public sector frameworks. HTE is now conducting this procurement exercise as part of its services to the Customers under the MSE Framework.GB-COH: OC358224 Birmingham, West MidlandsContact name, email, phone
  • Mid South Essex NHS Foundation TrustContracting authorityPublic authority - central governmentGB-NHS: RAJ Basildon, East of EnglandContact name, email, phone

Framework contractors & participating bidders

14 commercial parties on the notice
  • CODEX GLOBAL LIMITEDFramework contractorGB-COH: 04623626 Apex Water Vole Way, Balby, Doncaster, Yorkshire & Humber, DN4 5JPContact email
  • D A LANGUAGES LIMITEDFramework contractorGB-COH: 06207784 Suite 4a Statham House Talbot Road, Stretford, Manchester, North West, M32 0FPContact email
  • DEAFNESS RESOURCE CENTRE LIMITEDFramework contractorGB-COH: 06807282 32-40 Dentons Green Lane, Dentons Green, St Helens, Merseyside, North West, WA10 2QBContact email
  • DIGITAL INTERPRETATIONS UK LTDFramework contractorGB-COH: 15569044 2nd Floor College House, King Edwards Road, Ruislip, London, HA4 7AEContact email
  • ENABLE2 TRANSLATE LIMITEDFramework contractorGB-COH: 15443239 Carlton House, Grammar School Street, Bradford, Yorkshire & Humber, BD1 4NSContact email
  • LANGUAGE CONNECT INTERNATIONAL LTDFramework contractorGB-COH: 07364250 Icon 1 7-9 Sunbank Lane, Ringway, Altrincham, North West, WA15 0AFContact email
  • LANGUAGE EMPIRE LIMITEDFramework contractorGB-COH: 05535464 Empire House, College Road,,, Rochdale, North West, OL12 6AEContact email
  • LANGUAGE LINE LIMITEDFramework contractorGB-COH: 04823110 5th Floor Queen Elizabeth House, 4 St. Dunstan's Hill, London, London, EC3R 8ADContact email
  • SIGN SOLUTIONS (SIGN LANGUAGE INTERPRETING AGENCY) LTDFramework contractorGB-COH: 04802772 First Floor, Ipsley Barn Berrington Close, Ipsley, , West Midlands, England,, Redditch, West Midlands, B98 0TJContact email
  • SIGNALISE CO-OP LIMITEDFramework contractorGB-COH: RS004634 54 St James St,, Liverpool, North West, L1 0ABContact email
Show 4 more suppliers
  • SUPREME LINGUISTIC SERVICES LTDFramework contractorGB-COH: 09340464 Station House Baltimore Road, Great Barr Business Park, Birmingham, West Midlands, B42 1DYContact email
  • TOPP LANGUAGE SOLUTIONS LIMITEDFramework contractorGB-COH: 08473338 7 St Petersgate, Stockport, North West, SK1 1EBContact email
  • WIRRAL MULTICULTURAL ORGANISATIONFramework contractorGB-COH: 02807273 Wirral Multicultural Centre, 111 Conway St, Birkenhead, North West, CH41 4AFContact email
  • WORD360 LTDFramework contractorGB-COH: 05498277 The Cloisters Unit 6, The Cloisters, 11-12 George Road, Edgbaston, West Midlands, B15 1NPContact email

Official documents & specifications (19)

Official links; attachments are not copied

Notices published for this procedure

Show 11 more notices
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender