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Published 1 Aug 2025, 15:07 BST

Official UK procurement notice

NHS Devon and NHS Cornwall & Isles of Scilly Integrated Care Boards Mandatory Dental Services, Urgent Care & Stabilisation

Official notice

Authority: NHS Devon Integrated Care Board (Central government)·Consortium: 6 public authorities

8 lotsServicesOpen procedureSME suitable
Published estimate£71,081,748total for 8 lots · 1 value update
Submissions closed 28 Oct 2025awarded 5 Mar 2026
Awarded to Damira Dental Studios Ltd +4 more10 awards

What is being bought8 lots · detail below

Published requirement description

NHS Devon and NHS Cornwall & Isles of Scilly (IOS) Integrated Care Boards (ICBs) sought providers who have the capability and capacity to deliver Mandatory Dental Services (MDS), Urgent Care and Stabilisation across Devon and Cornwall & IOS.

The procurement is divided into the following Lots:

Lot 1 - Plymouth South & West: (54,000 UDAs)

Lot 2 - Torquay & Paignton: (33,000 UDAs)

Lot 3 - Barnstaple, Bideford & Ilfracombe: (22,000 UDAs)

Lot 4 - Barnstaple, Exeter, Torbay & Plymouth: Out of Hours (OOH) (5,222 appointments)

Lot 5 - Central Cornwall: Truro (18,000 UDAs)

Lot 6 - Central Cornwall: Newquay (18,000 UDAs)

Lot 7 - West Cornwall (18,000 UDAs)

Lot 8 - North & East Cornwall (18,000 UDAs)

Bidders could bid for any combination of Lots and did not have to bid for the full UDA value. More information on this and how Lots could be awarded to multiple providers was included in Part C Bid Evaluation of the Invitation to Tender instructions.

The aims of this procurement are:

  • To improve oral and general health by increasing access to NHS dental services.
  • To ensure equity and consistency of provision, with a focus on vulnerable adults, children, and patients with additional needs (including bariatric access up to 227kg).
  • To reduce inequalities in access to dental care through targeted services for high-need populations.
  • To meet the national mandate for urgent dental care by ensuring patients have timely, compassionate access, including via NHS 111 and dental helplines, both within and outside working hours.
  • To provide equitable, accessible, cost-effective stabilisation services to reduce repeat urgent care attendances and support patients without access to a routine NHS dentist.
  • To ensure urgent care services are patient-centred, prioritising those in pain or with clinical need, and delivering care in the right place at the right time.
  • To refer patients to other NHS services as appropriate, in line with local protocols and guidance.
  • To promote overall health and wellbeing in line with Making Every Contact Count.

The Contracts will be for an initial term of 7 years with an option to extend for a further 2 years at the sole discretion of the Commissioner.

The UDA rate for this procurement will be £40 and the maximum annual contract values are as follows:

Lot 1 - Plymouth South & West: £2,160,000

Lot 2 - Torquay & Paignton: £1,320,000

Lot 3 - Barnstaple, Bideford & Ilfracombe: £880,000

Lot 4 - Barnstaple, Exeter, Torbay & Plymouth - Out of Hours: £706,951.02

Lot 5 - Central Cornwall - Truro: £720,000

Lot 6 - Central Cornwall - Newquay: £720,000

Lot 7 - West Cornwall: £720,000

Lot 8 - North & East Cornwall: £720,000

The Commissioner will be contracting for the services using the Standard clauses for a Personal Dental Services (PDS) agreement. Successful providers have the right to request a conversion from Personal Dental Services (PDS) to General Dental Services (GDS) contract after 3 years of the initial contract term.

This notice serves as an intention to award contracts for Lots 1 to 8 under the competitive process of the Provider Selection Regime (PSR).

This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

  • Recurrence: Re-procurement at the end of the contract term

CPV: Dental practice and related services

Lots and requirements (8)Procurement structure

8 lots · all with a published value (£71,081,748 together) · same evaluation weights on every lot
Lot #1Plymouth, South & WestAwardedRenewalPublished value£19,440,000

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly.

Lot 1 covers Plymouth South & West.

The maximum contract value during the initial term is £15,120,000

The maximum contract value including the optional 2-year extension is £19,440,000

The contract will be for the delivery of 54,000 Units of Dental Activity (UDAs) per annum.

Services are due to commence on 1st May 2026, although this will be based on the mobilisation time required.

This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR).

This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Delivery: South West
Extensions: Subject to renewal at the end of the initial contract termVariant bids: not allowed
Lot #2Torquay & PaigntonAwardedRenewalPublished value£11,880,000

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly.

Lot 2 covers Torquay & Paignton

The maximum contract value during the initial term is £9,240,000

The maximum contract value including the optional 2-year extension is £11,880,000

The contract will be for the delivery of 33,000 Units of Dental Activity (UDAs) per annum.

Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required.

This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR).

This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Delivery: South West
Extensions: Subject to renewal at the end of the initial contract termVariant bids: not allowed
Lot #3Barnstaple, Bideford & IlfracombeAwardedRenewalPublished value£7,920,000

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly.

Lot 3 covers Barnstaple, Bideford & Ilfracombe.

The maximum contract value during the initial term is £6,160,000

The maximum contract value including the optional 2-year extension is £7,920,000

The contract will be for the delivery of 22,000 Units of Dental Activity (UDAs) per annum.

Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required.

This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR).

This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Delivery: South West
Extensions: Subject to renewal at the end of the initial contract termVariant bids: not allowed
Lot #4Barnstaple, Exeter. Torbay & Plymouth: Out of Hours (OOH)AwardedRenewalPublished value£5,921,748

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly.

Lot 4 covers Barnstaple, Exeter. Torbay & Plymouth: Out of Hours (OOH).

The maximum contract value during the initial term is £4,948,657.14

The maximum contract value including the optional 2-year extension is £6,362,559.18

The contract will be for the delivery of 5,222 OOH appointments per annum.

Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required.

This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR).

This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Delivery: South West
Extensions: Subject to renewal at the end of the initial contract termVariant bids: not allowed
Lot #5Central Cornwall: TruroAwardedRenewalPublished value£6,480,000

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly.

Lot 5 covers Central Cornwall: Truro

The maximum contract value during the initial term is £5,040,000

The maximum contract value including the optional 2-year extension is £6,480,000

The contract will be for the delivery of 18,000 Units of Dental Activity (UDAs) per annum.

Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required.

This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR).

This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Delivery: South West
Extensions: Subject to renewal at the end of the initial contract termVariant bids: not allowed
Lot #6Central Cornwall: NewquayAwardedRenewalPublished value£6,480,000

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly.

Lot 6 covers Central Cornwall: Newquay.

As per section II.1.4, Bidders could bid for any combination of Lots and did not have to bid for the full UDA value. Lot 6 will be awarded to 2 providers, as per the below split.

Provider 1:

The contract will be for the delivery of 2,400 Units of Dental Activity (UDAs) per annum.

The maximum contract value during the initial term is £672,000

The maximum contract value including the optional 2-year extension is £864,000

Provider 2:

The contract will be for the delivery of 15,600 Units of Dental Activity (UDAs) per annum.

The maximum contract value during the initial term is £4,368,000

The maximum contract value including the optional 2-year extension is £5,616,000.

Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required.

This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR).

This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Delivery: South West
Extensions: Subject to renewal at the end of the initial contract termVariant bids: not allowed
Lot #7West CornwallAwardedRenewalPublished value£6,480,000

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly.

Lot 7 covers West Cornwall

The maximum contract value during the initial term is £5,040,000

The maximum contract value including the optional 2-year extension is £6,480,000

The contract will be for the delivery of 18,000 Units of Dental Activity (UDAs) per annum.

Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required.

This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR).

This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Delivery: South West
Extensions: Subject to renewal at the end of the initial contract termVariant bids: not allowed
Lot #8North & East CornwallAwardedRenewalPublished value£6,480,000

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly.

Lot 8 covers North & East Cornwall.

As per section II.1.4, Bidders could bid for any combination of Lots and did not have to bid for the full UDA value. Lot 8 will be awarded to 2 providers, as per the below split.

Provider 1:

The contract will be for the delivery of 6,500 Units of Dental Activity (UDAs) per annum.

The maximum contract value during the initial term is £1,820,000

The maximum contract value including the optional 2-year extension is £2,340,000

Provider 2:

The contract will be for the delivery of 11,500 Units of Dental Activity (UDAs) per annum.

The maximum contract value during the initial term is £3,220,000

The maximum contract value including the optional 2-year extension is £4,140,000.

Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required.

This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR).

This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Delivery: South West
Extensions: Subject to renewal at the end of the initial contract termVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 8 lots
Quality: 90%Price: 10%
Published sub-criteria (2)
  • The contract award criteria are specified in the procurement documents: 90%
  • The contract award criteria are specified in the procurement documents: 10%
Published award criteria (2)
  • The contract award criteria are specified in the procurement documents: 90%
  • The contract award criteria are specified in the procurement documents: 10%
What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · Re-procurement at the end of the contract term
First published
1 Aug 2025, 15:07 BST
Last source update
23 Mar 2026, 12:06 GMT
Award evaluation window
28 Oct 2025 – …
Authority reference
C387223 / WA18301
FTS notice number
2026/S 000-026207
Classification (CPV)
Dental practice and related services
Delivery area
South West (UKK3)
Official registry OCID
ocds-h6vhtk-056b84 Find a Tender

Publisher note: The decision to award these contracts in line with the Competitive Process was based on evaluation against the basic selection criteria (in the form of a Selection Questionnaire), which was assessed on a pass/fail basis, and the PSR 5 key criteria, which were assessed using a 0-4 scale and pass/fail basis with the below weightings. Several tender questions were asked under each of the key criteria. Quality & Innovation - 34% Integration, Collaboration and Service Sustainability - 22% Improving access, reducing health inequalities, and facilitating choice - 24% Value - 10% Social Value - 10% The providers selected for award have been chosen as they passed the basic selection criteria and were the highest scoring bidder overall, against the key criteria. Recommendations for award of contract made by the NHS Cornwall and the Isles of Scilly ICB's Procurement Oversight Group on 26th February 2026 and Devon ICB's Procurement Oversight Group on 5th March 2026. After conducting a thorough Competitive Process, taking into account the key criteria and applying the basic selection criteria, NHS Devon Integrated Care Board and NHS Cornwall & Isles of Scilly (ICB) are content that the providers' bids sufficiently met the key criteria and thus can proceed to contract award under the Health Care Services (Provider Selection Regime) Regulations 2023. Two declarations of potential conflict of interest were made via the conflict of interest process for this procurement and recorded accordingly. The non-conflicted members of the procurement assessed the nature and risk of each declared conflict and decided which steps to take to avoid or mitigate them. Both declarations were deemed as not being actual conflicts of interest but were still managed accordingly with appropriate mitigations. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 20th March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR. Written representations for this award should be sent to [email protected]

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Submission deadline
28 Oct 2025, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
28 Oct 2025, 12:15 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Sept 2025 → 23 Mar 2026 · 4 dates
  1. Next notice expected
    1 Sept 2025, 00:00 BST
  2. Submission deadline361 days ago
    28 Oct 2025, 12:00 GMT
  3. Bids opened361 days ago
    28 Oct 2025, 12:15 GMT
  4. Notice published215 days ago
    23 Mar 2026, 12:06 GMT

Notice history

7 events · 4 releases on Find a Tender · since 30 Sept 2025
  1. Published value updated to £71,081,748
    30 Sept 2025, 14:56 BST
    was £60,000,000
  2. Status changed to active
    30 Sept 2025, 14:56 BST
  3. Procurement method changed
    30 Sept 2025, 14:56 BST
  4. Deadline published: 28 Oct 2025, 12:00 GMT
    30 Sept 2025, 14:56 BST
  5. Buyer details updated
    30 Sept 2025, 14:56 BST
  6. Status changed to complete
    9 Mar 2026, 13:56 GMT
  7. Buyer details updated
    9 Mar 2026, 13:56 GMT
Published amendments (1)

Contract award for all 8 Lots took place on 23rd March 2026, following conclusion of the standstill period. Contract commencement will vary between lots, depending upon the mobilisation period required by Bidders to commence service following award. The indicative contract commencement date is 1st May 2026. The actual dates of commencement of the services will be subject to agreement with the com…

Routine re-releases (4)
  • 2025-08: 1 release · 1 Aug 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 10
Awarded value £71,522,55910 contracts exc. VAT
Bids received 3128 from SMEs
Contracts signed 10latest 5 Mar 2026

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Plymouth, South & West8bids7——
2 · Torquay & Paignton5bids4——
3 · Barnstaple, Bideford & Ilfracombe3bids3——
4 · Barnstaple, Exeter. Torbay & Plymouth: Out of Hours (OOH)2bids1——
5 · Central Cornwall: Truro1bids1——
6 · Central Cornwall: Newquay4bids4——
7 · West Cornwall4bids4——
8 · North & East Cornwall4bids4——

Contracting authority & participating public bodies

6 public bodies on the notice

NHS Devon Integrated Care Board

Contracting authorityCentral GovernmentBody governed by public lawHealth Devon, South West, PL6 5FLContact email

Consortium members and other public bodies

Dispute resolution & review bodies

  • NHS Devon ICB and NHS Cornwall & IOS ICBReview body Devon/Cornwall
  • NHS Devon Integrated Care Board / NHS Cornwall & Isles of Scilly Integrated Care BoardReview body Devon / Cornwall & Isles of Scilly

Bidders & participating suppliers

5 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.