Official UK procurement notice
cCBT Multi Treatment Platform
Authority: The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe procurement of a clinically effective, digital solution that delivers self-managed cognitive behavioural therapy (CBT) digital therapeutic treatments across a range of disorders including depression, anxiety disorders, OCD and panic. The solution will support the mental health needs of individuals in a variety of ways and will deliver treatment across a range of demographic groups including young people and older adults. The solution will provide treatments that are specifically tailored to each identified group to ensure the maximum effectiveness.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · no lot value publishedLot #1AwardedRenewal
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (6)
- Clinical Requirements: 40
- Technical Requirements: 25
- Operational and Administrative Requirements: 15
- Product Usability: 10
- Support and Development: 10
- price: 25
Published award criteria (6)
- Clinical Requirements: 40
- Technical Requirements: 25
- Operational and Administrative Requirements: 15
- Product Usability: 10
- Support and Development: 10
- Price: 25
- Economic & financial standing
SPD Q.4B.1.1: Bidders are required to provide statement of accounts or extracts relating to their business for the previous 3 years. Where any are risks identified by NSS as part of the due diligence carried out on the above information NSS may require Bidders to provide additional information to demonstrate financial standing. Additional information can include but not be limited to:
- parent company accounts (if applicable)
- deeds of guarantee
- bankers statements and references
- accountants’ references
- management accounts
- financial projections, including cash flow forecasts
- details and evidence of previous contracts, including contract values
- capital availability.
Bidders who cannot provide suitable evidence of a secure financial standing may be excluded from the procurement.
Q.4B.5.1 and Q.4B.5.2: It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:
Employers liability insurance: 5 000 000 GBP;
Public liability insurance: 1 000 000 GBP;
Professional indemnity insurance: 1 000 000 GBP
- Technical & professional ability
4C.1.2 Please provide details of three relevant examples of services carried out during the last three years.
4.C.2 Bidders are required to confirm compliance with standards, such as ISO or equivalent, set by technical bodies, especially those responsible for quality control. Please provide examples such as the following:
- Cyber Essentials
- ISO 9001 - Quality Management Systems
- ISO 27001 - Information Security Management
- ISO 27017 - Code of practice for information security controls
- ISO 27018 - Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors
- UK Government 14 Cloud Security Principles
Please state the relevance of any such educational and professional qualifications.
4C.6: Bidders will be required to confirm that they and/or the service provider have relevant educational and professional qualifications such as the following: ITIL qualifications [Helpdesk, etc] or equivalent other professional qualifications relevant to the Services outlined in the Contract Notice.
And:
4C.6.1: Bidders will be required to confirm that they and/or the service provider's managerial staff have relevant educational and professional qualifications such as the following: ITIL qualifications [Helpdesk, etc] or equivalent other professional qualifications relevant to the Services outlined in the Contract Notice.
4C.10: Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of…
- Price carries 25 of 125 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 26 Nov 2025, 13:37 GMT
- Last source update
- 30 Apr 2026, 10:06 BST
- Award evaluation window
- 14 Jan 2026 – …
- Authority reference
NP509826- FTS notice number
2026/S 000-039670- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05e940Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Review procedure
Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:
An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.
Publisher note: Estimated Value: The estimated value provided in sections II.1.7 and V.2.4 includes the initial 36 month contract period and an initial optional extension period of 24 months, followed by two further optional extension periods of 12 months each. (SC Ref:830199)
How it was run
Official notice- Submission deadline
- 14 Jan 2026, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 14 Jan 2026, 12:00 GMT
Timeline
14 Jan 2026 → 30 Apr 2026 · 3 dates- Submission deadline281 days ago14 Jan 2026, 12:00 GMT
- Bids opened281 days ago14 Jan 2026, 12:00 GMT
- Notice published175 days ago30 Apr 2026, 10:06 BST
Notice history
2 events · 5 releases on Find a Tender · since 30 Apr 2026- Status changed to complete30 Apr 2026, 09:56 BST
- Buyer details updated30 Apr 2026, 09:56 BST
Routine re-releases (5)
- 2026-04: 1 release · 30 Apr 2026
- 2025-11: 1 release · 26 Nov 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| AMERICAN WELL CORPORATION UK LIMITED | £5,445,000 †same award published again · counted once | — | Awarded |
| AMERICAN WELL CORPORATION UK LIMITED | £5,445,000 †same award published again · counted once | — | Awarded |
| AMERICAN WELL CORPORATION UK LIMITED | £5,445,000 †same award published again · counted once | — | Awarded |
| AMERICAN WELL CORPORATION UK LIMITED | £5,445,000 † | — | Awarded |
Contracts
Contract 039664-2026-NP509826-1 · AMERICAN WELL CORPORATION UK LIMITED
- Signed
- 1 Apr 2026
- Value
- £5,445,000
- Status
- active
Contract 039665-2026-NP509826-1 · AMERICAN WELL CORPORATION UK LIMITED
- Signed
- 1 Apr 2026
- Value
- £5,445,000
- Status
- active
Contract 039666-2026-NP509826-1 · AMERICAN WELL CORPORATION UK LIMITED
- Signed
- 1 Apr 2026
- Value
- £5,445,000
- Status
- active
Contract 039670-2026-NP509826-1 · AMERICAN WELL CORPORATION UK LIMITED
- Signed
- 1 Apr 2026
- Value
- £5,445,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4bids · 4 electronic | 3 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)Contracting authorityCentral purchasing bodyBody governed by public lawHealth
Dispute resolution & review bodies
- Sheriff Court HouseReview body
Bidders & participating suppliers
1 commercial party on the notice- AMERICAN WELL CORPORATION UK LIMITEDAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.