Carers Support Service Lot 1 Retender

{
  "id": "050918-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-05-29T15:03:45+01:00",
  "ocid": "ocds-h6vhtk-06a910",
  "buyer": {
    "id": "GB-PPON-PYRH-9827-DWLP",
    "name": "Cornwall Council"
  },
  "tender": {
    "id": "DN774681",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 11384204,
          "currency": "GBP",
          "amountGross": 11384204
        },
        "status": "active",
        "renewal": {
          "description": "an initial term of two (2) years and eight (8) months; and\nan option for the Council to extend the Term by a further two (2) years; and\nfollowing the exercise of that first option, an option for the Council to extend the Term by a further one (1) year; and\nfollowing the exercise of that second option, an option for the Council to extend the term by a further one (1) year.\nAny extension of the initial term is at the sole discretion of the Council and the maximum term of the Contract will not exceed seven (7) years."
        },
        "hasRenewal": true,
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "Quality Weighting - 60%"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "Social Value Weighting - 15%"
            },
            {
              "name": "Price",
              "type": "price",
              "description": "Price Weighting - 25%"
            }
          ],
          "weightingDescription": "Quality - 60%\nPrice - 25%\nSocial Value - 15%"
        },
        "contractPeriod": {
          "endDate": "2029-06-30T23:59:59+01:00",
          "startDate": "2026-11-01T00:00:00+00:00",
          "maxExtentDate": "2033-06-30T23:59:59+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Suppliers must meet the Conditions of Participation set out in the ITT, including minimum requirements relating to legal and financial capacity. This includes a minimum average annual turnover of £1,553,282 (for Lot 1), and providing evidence of financial standing, insurance, and compliance with relevant legal and regulatory requirements."
            },
            {
              "type": "technical",
              "description": "Suppliers must demonstrate relevant technical ability and experience to deliver the Carers Support Service. This includes evidence of delivering comparable services within the last five (5) years, the capability to operate an all-age, place-based and preventative service model, and the capacity to work collaboratively within an integrated system. Full details are set out in the ITT and Procurement Specific Questionnaire (PSQ)."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKK3",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "Carers Support Service Lot 1 Retender",
    "value": {
      "amount": 11384204,
      "currency": "GBP",
      "amountGross": 11384204
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "050918-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/050918-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-05-29T15:03:45+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "recurrence": {
      "dates": [
        {
          "startDate": "2032-10-01T23:59:59+01:00"
        }
      ]
    },
    "techniques": {
      "hasElectronicAuction": true
    },
    "awardPeriod": {
      "endDate": "2026-08-12T23:59:59+01:00"
    },
    "description": "Cornwall Council, together with NHS Cornwall & Isles of Scilly Integrated Care Board (ICB), is inviting tenders for the delivery of the Core Carers Service (Lot 1) across Cornwall.\nThis procurement relates solely to Lot 1 of the Carers Support Service. Lots 2–5 have been commissioned separately and are not part of this opportunity. This follows a previous procurement exercise in which Lot 1 was not awarded, and the Authority has refined and clarified its requirements.\nThe Core Carers Service forms part of a wider Carers Support model and will deliver an all-age, family focused, place-based and preventative service. The service will provide community-based support through Carer Advisors aligned to Integrated Neighbourhood Teams, supporting unpaid Carers to maintain their wellbeing, sustain their caring role, and access timely information, advice and support within their local communities.\nThe successful Supplier will be responsible for leading the strategic development, coordination and integration of the overall Carers Support offer, and will work collaboratively with commissioned specialist services to deliver an integrated service across Cornwall.\nThe service will contribute to key outcomes including enabling Carers to access support before crisis, improving access to information and support, ensuring continuity of care, and supporting Carers of all ages to feel recognised, valued and supported.\nThe estimated annual contract value is approximately £1.55 million, with a maximum total value of approximately £11.4 million over the full contract term including extensions. The contract will commence on 01 November 2026.\nThis procurement is being conducted under the Procurement Act 2023 (Light Touch regime) using the open procedure. Tender documents are available via the ProContract e-tendering portal.\nInterested Suppliers should register on the portal to access the full tender documentation and submit a response.",
    "riskDetails": "Contract performance risks include:\n• financial viability of the service model;\n• readiness for mobilisation;\n• meeting statutory obligations and carers’ needs;\n• maintaining organisational stability;\n• sustaining required performance levels; and\n• meeting quality and regulatory requirements.",
    "tenderPeriod": {
      "endDate": "2026-07-23T12:00:00+01:00"
    },
    "contractTerms": {
      "financialTerms": "Invoices must be submitted in line with the Council’s standard invoicing procedures. The Council will pay the undisputed element of any invoice within 30 days of receipt. Disputed elements will be returned to the Supplier with an explanation."
    },
    "enquiryPeriod": {
      "endDate": "2026-07-09T16:00:00+01:00"
    },
    "hasRecurrence": true,
    "specialRegime": [
      "lightTouch"
    ],
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://procontract.due-north.com",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PYRH-9827-DWLP",
      "name": "Cornwall Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK30",
        "country": "GB",
        "locality": "Truro",
        "postalCode": "TR1 3AY",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall"
      },
      "details": {
        "url": "http://www.cornwall.gov.uk",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PYRH-9827-DWLP",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Celia Penhaligon",
        "email": "celia.penhaligon@cornwall.gov.uk",
        "telephone": "+44 1872322222"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}