Official UK procurement notice
Carers Support Service Lot 1 Retender
Authority: Cornwall Council (Local council)
Sectors: Health & Social Care (85) Delivery: South West (UKK3)
Published estimate £20,149,267envelope for 5 lots · £20,149,267 inc. VAT · 1 value update
Submissions closed 26 Apr 2026awarded 10 Sept 2026
Awarded to DISABILITY CORNWALL AND THE ISLES OF SCILLY +4 more5 awards
Contract term 3 yrsup to 7 yrs with extensions · starts 1 Jul 2026
What is being bought5 lots · detail below
Published requirement descriptionCornwall Council commissioned Carers Support Services to provide information, advice, guidance and practical support to unpaid carers across Cornwall. The procurement was structured into five lots covering core and specialist carers support services.
Lots 2 to 5 were awarded following the original procurement process. Lot 1 (Core Carers Service) was not awarded as part of the original procurement due to bidders failing to meet the minimum quality and social value thresholds. A separate re-procurement exercise was therefore undertaken for Lot 1 under the Open Procedure (Light Touch Regime).
This notice relates solely to the award of Lot 1 (Core Carers Service) to Disability Cornwall & the Isles of Scilly. The contract has an estimated total value of £11,384,204 including extension options and is due to commence on 01 November 2026.
CPV: Health and social work services
Lots and requirements (5)Procurement structure
5 lots · all with a published value (£20,149,267 together) · same evaluation weights on every lotLot #1Core Carers ServiceAwardedRenewalPublished value£11,901,965
The source published no individual description for this lot.
- Value
- £11,901,965 exc. VAT · £11,901,965 inc. VAT
- Extensions
- an initial term of three (3) years; and an option for the Council to extend the Term by a further two (2) years; and following the exercise of that first option, an option for the Council to extend the Term by a further one (1) year; and following the exercise of that second option, an option for the Council to extend the term by a further one (1) year. Any extension of the initial term is at the sole discretion of the Council and the maximum term of the Contract will not exceed seven (7) years.
85000000 Health and social work services
Lot #2Young CarersAwardedRenewalPublished value£2,068,865
The source published no individual description for this lot.
- Value
- £2,068,865 exc. VAT · £2,068,865 inc. VAT
- Extensions
- an initial term of three (3) years; and an option for the Council to extend the Term by a further two (2) years; and following the exercise of that first option, an option for the Council to extend the Term by a further one (1) year; and following the exercise of that second option, an option for the Council to extend the term by a further one (1) year. Any extension of the initial term is at the sole discretion of the Council and the maximum term of the Contract will not exceed seven (7) years.
85000000 Health and social work services
Lot #3Parent Carer Specialist AdvisorAwardedRenewalPublished value£514,631
The source published no individual description for this lot.
- Value
- £514,631 exc. VAT · £514,631 inc. VAT
- Extensions
- an initial term of three (3) years; and an option for the Council to extend the Term by a further two (2) years; and following the exercise of that first option, an option for the Council to extend the Term by a further one (1) year; and following the exercise of that second option, an option for the Council to extend the term by a further one (1) year. Any extension of the initial term is at the sole discretion of the Council and the maximum term of the Contract will not exceed seven (7) years.
85000000 Health and social work services
Lot #4Mental Health Carer Specialist AdvisorAwardedRenewalPublished value£514,631
The source published no individual description for this lot.
- Value
- £514,631 exc. VAT · £514,631 inc. VAT
- Extensions
- an initial term of three (3) years; and an option for the Council to extend the Term by a further two (2) years; and following the exercise of that first option, an option for the Council to extend the Term by a further one (1) year; and following the exercise of that second option, an option for the Council to extend the term by a further one (1) year. Any extension of the initial term is at the sole discretion of the Council and the maximum term of the Contract will not exceed seven (7) years.
85000000 Health and social work services
Lot #5Specialist Dementia ServiceAwardedRenewalPublished value£5,149,175
The source published no individual description for this lot.
- Value
- £5,149,175 exc. VAT · £5,149,175 inc. VAT
- Extensions
- an initial term of three (3) years; and an option for the Council to extend the Term by a further two (2) years; and following the exercise of that first option, an option for the Council to extend the Term by a further one (1) year; and following the exercise of that second option, an option for the Council to extend the term by a further one (1) year. Any extension of the initial term is at the sole discretion of the Council and the maximum term of the Contract will not exceed seven (7) years.
85000000 Health and social work services
What it takes to win
Evaluation split and conditions of participation as published — the tender pack may add moreHow bids were scored · same split on all 5 lots
Published sub-criteria (6)
- Quality — 60
- Quality — 60
- Price — 25
- Price — 25
- Social Value — 15
- Social Value — 15
Suppliers may submit Tenders for one or more Lots. Each Lot will be evaluated independently unless otherwise stated. Where a Supplier submits bids for multiple Lots, the Council reserves the right to consider whether awarding multiple Lots to the same more…
Supplier would deliver better overall value for money. This will be assessed transparently using the published evaluation methodology. If a Supplier is identified as the highest scoring for more than one Lot, Contracts will normally be awarded on a Lot-by-Lot basis. However, if the combined evaluation demonstrates that awarding multiple Lots to the same Supplier achieves best overall value for money, the Council may award multiple Lots to that Supplier. This approach will be applied consistently and in accordance with the published criteria.Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 17 Sept 2026, 15:59 BST
- Last source update
- 17 Sept 2026, 15:59 BST
- Award evaluation window
- Submission end — 7 May 2026, 23:59 BST
- Authority reference
DN774681- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-066b85Find a Tender- Contract terms summary
- Invoices must be submitted in line with the Council’s standard invoicing procedures. The Council will pay the undisputed element of any invoice within 30 days of receipt. Disputed elements will be returned to the Supplier with an explanation.
Review and risk notes
- Risks
- Contract performance risks include: • financial viability of the service model; • readiness for mobilisation; • meeting statutory obligations and carers’ needs; • maintaining organisational stability; • sustaining required performance levels; and • meeting quality and regulatory requirements.
How it was run
Official noticeAccess & registration note: Free · short registration with manual review; public opportunity list
- Submission deadline
- 26 Apr 2026, 12:00 BST
- Clarification deadline
- 6 Apr 2026, 16:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
procontract.due-north.com ↗
Tenders must be submitted electronically via the ProContract portal.
Timeline
7 published dates · Europe/London- Tender notice published188 days ago16 Mar 2026, 16:44 GMT
- Clarification questions by167 days ago6 Apr 2026, 16:00 BST
- Submission deadline147 days ago26 Apr 2026, 12:00 BST
- Award decision expected by135 days ago7 May 2026, 23:59 BST
- Contract starts81 days ago1 Jul 2026, 00:00 BST
- Assessment summaries sent3 days ago17 Sept 2026, 00:00 BST
- Latest notice published3 days ago17 Sept 2026, 15:59 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics — not a forecastAwards 5
Awarded value £19,631,5065 awards exc. VAT
Bids received 103 from SMEs
Named bidders 4published on the award notice
| Lot | Awarded to | Value | Date | Status |
|---|---|---|---|---|
| 1 · Core Carers Service | DISABILITY CORNWALL AND THE ISLES OF SCILLYVCSE1 Nov 2026 — 30 Jun 2029 · up to 30 Jun 2033Extensions: An initial term of two (2) years and eight (8) months; and an option for the Council to extend the Term by a further two (2) years; and following the exercise of that first option, an more…option for the Council to extend the Term by a further one (1) year; and following the exercise of that second option, an option for the Council to extend the term by a further one (1) year. Any extension of the initial term is at the sole discretion of the Council and the maximum term of the Contract will not exceed six (6) years and eight (8) months. | £11,384,204 | 10 Sept 2026 | Awarded |
| 2 · Young Carers | BARNARDO'SVCSE1 Jul 2026 — 30 Jun 2029 · up to 30 Jun 2033Extensions: An initial term of three (3) years; and an option for the Council to extend the Term by a further two (2) years; and following the exercise of that first option, an option for the Council more…to extend the Term by a further one (1) year; and following the exercise of that second option, an option for the Council to extend the term by a further one (1) year. Any extension of the initial term is at the sole discretion of the Council and the maximum term of the Contract will not exceed seven (7) years. | £2,068,865 | 14 May 2026 | Awarded |
| 5 · Specialist Dementia Service | Alzheimer's SocietyVCSE1 Jul 2026 — 30 Jun 2029 · up to 30 Jun 2033Extensions: An initial term of three (3) years; and an option for the Council to extend the Term by a further two (2) years; and following the exercise of that first option, an option for the Council more…to extend the Term by a further one (1) year; and following the exercise of that second option, an option for the Council to extend the term by a further one (1) year. Any extension of the initial term is at the sole discretion of the Council and the maximum term of the Contract will not exceed seven (7) years. | £5,149,175 | 14 May 2026 | Awarded |
| 4 · Mental Health Carer Specialist Advisor | RETHINK TRADING LTDVCSE1 Jul 2026 — 30 Jun 2029 · up to 30 Jun 2033Extensions: An initial term of three (3) years; and an option for the Council to extend the Term by a further two (2) years; and following the exercise of that first option, an option for the Council more…to extend the Term by a further one (1) year; and following the exercise of that second option, an option for the Council to extend the term by a further one (1) year. Any extension of the initial term is at the sole discretion of the Council and the maximum term of the Contract will not exceed seven (7) years. | £514,631 | 14 May 2026 | Awarded |
| 3 · Parent Carer Specialist Advisor | Whitehead Ross Social Work LimitedSME1 Jul 2026 — 30 Jun 2029 · up to 30 Jun 2033Extensions: An initial term of three (3) years; and an option for the Council to extend the Term by a further two (2) years; and following the exercise of that first option, an option for the Council more…to extend the Term by a further one (1) year; and following the exercise of that second option, an option for the Council to extend the term by a further one (1) year. Any extension of the initial term is at the sole discretion of the Council and the maximum term of the Contract will not exceed seven (7) years. | £514,631 | 14 May 2026 | Awarded |
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Core Carers Service | 3final-stage tenders · 9 at stage one | 2 | 3 | — |
| 3 · Parent Carer Specialist Advisor | 3final-stage tenders | 1 | 2 | — |
| 4 · Mental Health Carer Specialist Advisor | 3final-stage tenders | 0 | 3 | — |
| 5 · Specialist Dementia Service | 1final-stage tenders | 0 | 1 | — |
Who bid
- wonAlzheimer's SocietyVCSE · Greater London + DISABILITY CORNWALL AND THE ISLES OF SCILLYVCSE · South West England · consortium · 1
- did not winCORNWALL COMMUNITY DEVELOPMENT LIMITEDSMEVCSE · South West England · 1
- did not winWESTBANK COMMUNITY HEALTH AND CARESMEVCSE · South West England · 1
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Notice history
9 events · 4 releases on Find a Tender · since 16 Mar 2026- Contract signature expected30 Sept 2026, 23:59 BSTscheduled
- Contract award notice published17 Sept 2026, 15:59 BSTUK6
- Contract award notice published15 Sept 2026, 12:59 BSTUK6
- Contract award notice published15 Sept 2026, 08:31 BSTUK6
- Published value updated15 Sept 2026, 08:31 BSTwas £20,149,267
- Status changed to complete15 Sept 2026, 08:31 BST
- Deadline withdrawn15 Sept 2026, 08:31 BST
- Contract signature expected3 Jun 2026, 23:59 BSTscheduled
- Tender notice published16 Mar 2026, 16:44 GMTUK4
Routine re-releases (4)
- 2026-03: 1 release · 16 Mar 2026
Contracting authority & participating public bodies
Bidders & participating suppliers
7 commercial parties on the notice · 5 awarded- Alzheimer's SocietyAwarded supplierView supplier profile →
- BARNARDO'SAwarded supplierView supplier profile →
- CORNWALL COMMUNITY DEVELOPMENT LIMITEDBidder / tendererView supplier profile →
- DISABILITY CORNWALL AND THE ISLES OF SCILLYAwarded supplierView supplier profile →
- RETHINK TRADING LTDAwarded supplierView supplier profile →
- WESTBANK COMMUNITY HEALTH AND CAREBidder / tendererView supplier profile →
- Whitehead Ross Social Work LimitedAwarded supplierView supplier profile →
Official documents & specifications (11)
Official links; attachments are not copiedTender pack and attachments
- Conflict of interest declarationNot published
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
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