Find a TenderAwarded
Published 4 Oct 2023, 08:51 BST

Official UK procurement notice

Care at Home Services · UK public procurement notice

Official notice

Authority: Argyll and Bute Council (Local council)

Framework agreement12 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)£48,000,000total for 12 lots · framework ceiling, not attributable revenue
Submissions closed 23 May 2024awarded 8 Oct 2024
Lots 12see the lot list below

What is being bought12 lots · detail below

Published requirement description

Argyll and Bute Council are developing a Flexible Framework of providers to deliver Care at Home Services primarily for adults with physical disabilities (age 16+) and older people (age 65+) under Options 2, 3 and 4 of the Social Care (Self Directed Support) Scotland Act 2013. Replacement Care for the purpose of a Short Break for the carer in not in scope of this contract. Live-in Services are not in scope of this contract.

  • Recurrence: January 2027

CPV: Social work and related services

How this framework works

From the published notice
Bids received
8 bids on the busiest of 12 lots · 13 suppliers appointed

Lots and requirements (12)Procurement structure

12 lots · no lot values published · evaluation weights differ by lot
Lot #1Care at Home Services - Mid ArgyllCancelledRenewal
Delivery: Scotland · Mid Argyll
Extensions: This contract will be for 2 years with the option to extend for up to 2 further years.Variant bids: not allowed
Lot #2Care at Home Services - KintyreCancelledRenewal
Delivery: Scotland · Kintyre
Extensions: Contract will be for 2 years with option to extend for up to 2 further years.Variant bids: not allowed
Lot #3Care at Home Services - Oban & LornCancelledRenewal
Delivery: Scotland · Oban
Extensions: This contract will be for 2 years with the option to extend for up to 2 further yearsVariant bids: not allowed
Lot #4Care at Home Services - Helensburgh & LomondCancelledRenewal
Delivery: Scotland · Helensburgh & Lomond
Extensions: This contract will be for 2 years with option to extend for up to 2 further years.Variant bids: not allowed
Lot #5Care at Home Services - CowalCancelledRenewal
Delivery: Scotland · Cowal
Extensions: Contract for 2 years with option to extend for up to 2 further yearsVariant bids: not allowed
Lot #6Care at Home Services - ButeCancelledRenewal
Delivery: Scotland · Isle of Bute
Extensions: Contract for 2 years with option to extend for up to 2 further yearsVariant bids: not allowed
Lot #7Mobile Team- Mid ArgyllCancelledRenewal

The purpose of the teams is to provide a “front end” to care at home services by providing a rapid response to the request for Care at Home services within the lot. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland · Mid Argyll
Extensions: Contract will be for 2 years with option to extend for up to 2 further yearsVariant bids: not allowed
Lot #8Mobile Team - KintyreCancelledRenewal

The purpose of the teams is to provide a “front end” to care at home services by providing a rapid response to the request for Care at Home services within the lot. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland · Kintyre
Extensions: Contract will be for 2 years with option to extend for up to 2 further years.Variant bids: not allowed
Lot #9Mobile Team- Oban & LornCancelledRenewal

The purpose of the teams is to provide a “front end” to care at home services by providing a rapid response to the request for Care at Home services within the lot. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland · Oban & Lorn
Extensions: The contract will be for 2 years with the option to extend for up to 2 further yearsVariant bids: not allowed
Lot #10Mobile Team - Helensburgh & LomondCancelledRenewal

The purpose of the teams is to provide a “front end” to care at home services by providing a rapid response to the request for Care at Home services within the lot. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland · Helensburgh & Lomond
Extensions: This contract is for 2 years with the option to extend for up to 2 further years.Variant bids: not allowed
Lot #11Mobile Team - CowalCancelledRenewal

The purpose of the teams is to provide a “front end” to care at home services by providing a rapid response to the request for Care at Home services within the lot. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland · Cowal
Extensions: This contract is for 2 years with option to extend for up to 2 further years.Variant bids: not allowed
Lot #12Mobile Team - ButeCancelledRenewal

The purpose of the teams is to provide a “front end” to care at home services by providing a rapid response to the request for Care at Home services within the lot. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland · Bute
Extensions: This contract is for 2 years with option to extend for up to 2 further years.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation3
  • Suitability

    Bidders must have the required Care Inspectorate registration to deliver the service.

  • Economic & financial standing

    It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated.

    Financial sustainability.

    Minimum: Insurances: Employer’s (Compulsory) Liability Insurance = 5m GBP Public Liability Insurance = 5m GBP Professional Risk Indemnity Insurance = 2m GBP Financial Status: To establish the financial standing of a bidder, the Council will firstly consider an independent risk report. If…
  • Technical & professional ability

    Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services/supplies as described in part II.2.4 of the Find a Tender Service Contract Notice.

    Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.

    Minimum: One example of prior relevant experience, including description of the service, value, dates to and from and details of the customer.
What this means for your bid
  • “Care at Home Services” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · January 2027
First published
4 Oct 2023, 08:51 BST
Last source update
10 Dec 2025, 12:57 GMT
Award evaluation window
16 May 2024 – …
FTS notice number
2025/S 000-081485
Classification (CPV)
Social work and related services
Delivery area
Scotland (UKM63)
Official registry OCID
ocds-h6vhtk-0407af Find a Tender

Publisher note: For Lots 1 - 6, a nominal value of 1.00 GBP per lot is published, this reflects that we are unable to anticipate the total spend in each lot of the contract. The total contract value for the full term is expected to be around 48m GBP. The term Flexible Framework is used throughout the ITT to describe a bespoke contract that is in line with the Scottish Government’s Guidance on the Procurement of Care and Support Services which complements statutory guidance produced under the Procurement Reform (Scotland) Act 2014 (‘the Act’). This includes guidance specifically on the procurement for wider health or social care services referred to as the ‘light-touch’ regime introduced for certain services. (SC Ref:780023)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Appointment period ends
23 May 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
16 May 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

9 Nov 2023 → 10 Dec 2025 · 5 dates
  1. Next notice expected
    9 Nov 2023
  2. Bids opened
    16 May 2024, 12:00 BST
  3. Admission / appointment period endsperiod end, not a bid countdown
    23 May 2024, 12:00 BST
  4. Bids must remain valid until
    14 Aug 2024, 23:59 BST
  5. Notice published319 days ago
    10 Dec 2025, 12:57 GMT

Notice history

5 events · 4 releases on Find a Tender · since 15 Apr 2024
  1. Status changed to active
    15 Apr 2024, 16:59 BST
  2. Procurement method changed
    15 Apr 2024, 16:59 BST
  3. Deadline published: 16 May 2024, 12:00 BST
    15 Apr 2024, 16:59 BST
  4. Deadline moved to 23 May 2024, 12:00 BST
    8 May 2024, 08:49 BST
    +7 days · was 16 May 2024, 12:00 BST
  5. Status changed to complete
    10 Dec 2025, 12:57 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.216 May 202423 May 2024+7 d
—Bid validityMinimum time frame during which the tenderer must maintain the tender · IV.2.614 Aug 202421 Aug 2024+7 d
—Bid openingConditions for opening of tenders · IV.2.716 May 202423 May 2024+7 d

To give bidders additional time to consider their response in light of lead time/amended contract start date.

Routine re-releases (4)
  • 2023-10: 1 release · 4 Oct 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 13admitted to the panel · see the list ↓
Bids received 87 from SMEs · busiest of 12 lots
Contracts signed 12latest 8 Oct 2024

12 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 6 of these contracts carry the same published figure, £943,043, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Mobile Team - Helensburgh & Lomond

    Signed
    8 Oct 2024
    Value
    ceiling above
    Status
    active
  • Mobile Team - Cowal

    Signed
    8 Oct 2024
    Value
    ceiling above
    Status
    active
  • Mobile Team- Oban & Lorn

    Signed
    2 Sept 2024
    Value
    ceiling above
    Status
    active
  • Care at Home Services - Bute

    Signed
    2 Sept 2024
    Value
    £1
    Status
    active
  • Mobile Team- Mid Argyll

    Signed
    2 Sept 2024
    Value
    ceiling above
    Status
    active
  • Mobile Team - Kintyre

    Signed
    2 Sept 2024
    Value
    ceiling above
    Status
    active
  • Mobile Team - Bute

    Signed
    2 Sept 2024
    Value
    ceiling above
    Status
    active
  • Care at Home Services - Mid Argyll

    Signed
    2 Sept 2024
    Value
    £1
    Status
    active
  • Care at Home Services - Kintyre

    Signed
    2 Sept 2024
    Value
    £1
    Status
    active
  • Care at Home Services - Oban & Lorn

    Signed
    2 Sept 2024
    Value
    £1
    Status
    active
  • Care at Home Services - Helensburgh & Lomond

    Signed
    2 Sept 2024
    Value
    £1
    Status
    active
  • Care at Home Services - Cowal

    Signed
    2 Sept 2024
    Value
    £1
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Care at Home Services - Mid Argyll5bids · 5 electronic · 5 from abroad4——
2 · Care at Home Services - Kintyre3bids · 3 electronic · 3 from abroad3——
3 · Care at Home Services - Oban & Lorn5bids · 5 electronic · 5 from abroad3——
4 · Care at Home Services - Helensburgh & Lomond8bids · 8 electronic · 8 from abroad7——
5 · Care at Home Services - Cowal5bids · 5 electronic · 5 from abroad3——
6 · Care at Home Services - Bute4bids · 4 electronic · 4 from abroad3——
7 · Mobile Team- Mid Argyll2bids · 2 electronic · 2 from abroad1——
8 · Mobile Team - Kintyre1bids · 1 electronic · 1 from abroad1——
9 · Mobile Team- Oban & Lorn1bids · 1 electronic · 1 from abroad1——
10 · Mobile Team - Helensburgh & Lomond2bids · 2 electronic · 2 from abroad1——
11 · Mobile Team - Cowal2bids · 2 electronic · 2 from abroad1——
12 · Mobile Team - Bute2bids · 2 electronic · 2 from abroad1——

Contracting authority & participating public bodies

Argyll and Bute Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Kilmory, Lochgilphead, Scotland, PA31 8RTContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Dunoon Sheriff CourtReview body Dunoon

Framework contractors & participating bidders

13 commercial parties on the notice
  • Argyll Homecare LtdFramework contractor 24 Argyll Street, Lochgilphead, UK, PA31 8NEContact phone
  • COWAL CARE SERVICES LtdFramework contractor 93 Octavia Terrace, Greenock, Scotland, PA16 7PYContact phone
  • Care4Life Services LtdFramework contractor 1/2 Ravenswood, Shore Road, Helensburgh, Scotland, G84 0LRContact phone
  • CareplusFramework contractor 41, Mountstuart Road, Rothesay, Scotland, PA20 9EBContact phone
  • Carers Direct LimitedFramework contractor 31 James Street, Helensburgh, Scotland, G84 8ASContact phone
  • Carr GommFramework contractor SPACE, 11 Harewood Road, Edinburgh, Scotland, EH16 4NTContact phone
  • Cera Care Operations (Scotland) LtdFramework contractor Lime Tree House, North Castle Street, Alloa, UK, FK10 1EXContact phone
  • DB Effusive Care LTDFramework contractor 2, 12 West Pilton Green LTD, Edinburgh, Scotland, EH4 4HTContact phone
  • Joan's Carers LtdFramework contractor 25, West King Street, Helensburgh, Scotland, G84 8UWContact phone
  • Premier HealthcareFramework contractor 102a West Princes Street, Helensburgh, Scotland, G84 8XDContact phone
Show 3 more suppliers
  • Quality Care Scotland LtdFramework contractor 29 Nethercliffe Avenue, Glasgow, Scotland, G443UHContact phone
  • TDM Consulting LtdFramework contractor Spaces, 100 West George Street, Glasgow, Scotland, G2 1PPContact phone
  • Trust Housing Association LtdFramework contractor 12 New Mart Road, Edinburgh, Scotland, EH14 1RLContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.