Official UK procurement notice
CARE AT HOME · Metropolitan borough of Bury (Nov 2025)
Authority: Metropolitan borough of Bury (Local council)
What is being bought6 lots · detail below
Published requirement descriptionDescription of service
The main aim of the Care at Home service is to provide proactive and personalised care within the individual's home and community. This means that the service supplier should work in a person-centred way and respond to a person's changing needs to preventing crisis situations from occurring. This will address the person's social-care related quality of life as well as their wider wellbeing in line with their assessed needs and individual outcomes.
The key principles behind this service will be reducing, preventing, or delaying the need for further care and support, promoting the statutory principle of individual wellbeing and introducing positive behavioural change to encourage independence where possible.
- The authority expects to re-tender this requirement around 1 May 2032, 23:59 BST.
- How the procedure runs: Stage One (Conditions of Participation Stage): Completion by Suppliers of the Procurement Specific Questionnaire contained in CoP Schedule 1. The Procurement Specific Questionnaire seeks responses to enable the Authority to assess whether a Supplier is capable of delivering the Specification with regard to the minimum requirements relating to legal and financial capacity to perform the Contract and technical ability to perform the Contract. Stage Two (ITT): Suppliers successful at the Conditions of Participation stage will be invited to respond to the Invitation to Tender. The ITT will contain instructions regarding the submission of Tenders, the Specification and the Draft Contract and other information regarding the Procurement Process. Stage Three (Contract Award): The Tenders shall be evaluated in accordance with the award criteria and subject to all Authority approvals being obtained, the Authority shall identify the highest scoring Tenders and notify all Tenderers of the outcome of the Procurement Process. LOT 1 - North - Appointment of 2 Providers LOT 2 - West - Appointment of 2 Providers LOT 3 - East - Appointment of 2 Providers LOT 4 - Whitefield - Appointment of 2 Providers LOT 5 - Prestwich - Appointment of 2 Providers LOT 6 - Borough Wide (All five Zones) - Appointment of 5 Providers
CPV: Social work services without accommodation
How this framework works
From the published notice- Framework period
- 5 yrs · up to 7 yrs from 25 Oct 2026
Lots and requirements (6)Procurement structure
6 lots · all with a published value · win at most 1 of them · same evaluation weights on every lotEvery one of these 5 lots carries the same published figure, £15,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1NORTHRenewalceiling above
The key principles behind this service will be reducing, preventing, or delaying the need for further care and support, promoting the statutory principle of individual wellbeing and introducing positive behavioural change to encourage independence where possible in the North.
- Condition of participationshortlisting
The CoP Responses of those Suppliers who have passed all pass/fail questions shall then be ranked in accordance with their scores for the scored questions. For Lots 1 to 5 inclusive, the highest scoring 6 (six) Suppliers per Lot shall be invited to ITT Stage.
Lot #2WESTRenewalceiling above
The main principles behind this service will be reducing, preventing, or delaying the need for further care and support, promoting the statutory principle of individual wellbeing and introducing positive behavioural change to encourage independence where possible in the West.
- Condition of participationshortlisting
The CoP Responses of those Suppliers who have passed all pass/fail questions shall then be ranked in accordance with their scores for the scored questions. For Lots 1 to 5 inclusive, the highest scoring 6 (six) Suppliers per Lot shall be invited to ITT Stage.
Lot #3EASTRenewalceiling above
The key principles behind this service will be reducing, preventing, or delaying the need for further care and support, promoting the statutory principle of individual wellbeing and introducing positive behavioural change to encourage independence where possible in the EAST.
- Condition of participationshortlisting
The CoP Responses of those Suppliers who have passed all pass/fail questions shall then be ranked in accordance with their scores for the scored questions. For Lots 1 to 5 inclusive, the highest scoring 6 (six) Suppliers per Lot shall be invited to ITT Stage.
Lot #4WHITEFIELDRenewalceiling above
The key principles behind this service will be reducing, preventing, or delaying the need for further care and support, promoting the statutory principle of individual wellbeing and introducing positive behavioural change to encourage independence where possible in Whitefield.
- Condition of participationshortlisting
The CoP Responses of those Suppliers who have passed all pass/fail questions shall then be ranked in accordance with their scores for the scored questions. For Lots 1 to 5 inclusive, the highest scoring 6 (six) Suppliers per Lot shall be invited to ITT Stage.
Lot #5PRESTWICHRenewalceiling above
The key principles behind this service will be reducing, preventing, or delaying the need for further care and support, promoting the statutory principle of individual wellbeing and introducing positive behavioural change to encourage independence where possible in Prestwich.
- Condition of participationshortlisting
The CoP Responses of those Suppliers who have passed all pass/fail questions shall then be ranked in accordance with their scores for the scored questions. For Lots 1 to 5 inclusive, the highest scoring 6 (six) Suppliers per Lot shall be invited to ITT Stage.
Lot #6BOROUGH WIDE ALL 5 ZONESRenewalPublished value£6,000,000
The key principles behind this service will be reducing, preventing, or delaying the need for further care and support, promoting the statutory principle of individual wellbeing and introducing positive behavioural change to encourage independence where possible Borough Wide.
- Condition of participationshortlisting
The CoP Responses of those Suppliers who have passed all pass/fail questions shall then be ranked in accordance with their scores for the scored questions. For Lot 6, the highest scoring 10 (ten) suppliers shall be invited to the ITT Stage.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (1)
- Quality
- “CARE AT HOME” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 1 May 2032
- First published
- 28 Nov 2025, 09:17 GMT
- Last source update
- 7 May 2026, 15:06 BST
- Award evaluation window
- Submission end – 30 Sept 2026
- Authority reference
PROC25-26-156- FTS notice number
2026/S 000-042051- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05eabeFind a Tender
- How it runs
Stage One (Conditions of Participation Stage): Completion by Suppliers of the Procurement Specific Questionnaire contained in CoP Schedule 1. The Procurement Specific Questionnaire seeks responses to enable the Authority to assess whether a Supplier is capable of delivering the Specification with regard to the minimum requirements relating to legal and financial capacity to perform the Contract and technical ability to perform the Contract.
Stage Two (ITT): Suppliers successful at the Conditions of Participation stage will be invited to respond to the Invitation to Tender. The ITT will contain instructions regarding the submission of Tenders, the Specification and the Draft Contract and other information regarding the Procurement Process.
Stage Three (Contract Award): The Tenders shall be evaluated in accordance with the award criteria and subject to all Authority approvals being obtained, the Authority shall identify the highest scoring Tenders and notify all Tenderers of the outcome of the Procurement Process.
LOT 1 - North - Appointment of 2 Providers
LOT 2 - West - Appointment of 2 Providers
LOT 3 - East - Appointment of 2 Providers
LOT 4 - Whitefield - Appointment of 2 Providers
LOT 5 - Prestwich - Appointment of 2 Providers
LOT 6 - Borough Wide (All five Zones) - Appointment of 5 Providers
- Risks
The Authority has identified areas of uncertainty that may affect the scope, volume, or manner of service delivery during the Contract term. These risks are not within the Authority's direct control and cannot be fully quantified at the time of procurement. By articulating these risks, it reduces the risk that future adaptations are seen as outside the original scope.
Demand Volatility & Case Mix Uncertainty - The Authority anticipates fluctuations in demand, visit duration, complexity of care needs, and geographic distribution during the Contract term. Historic data is indicative only and does not represent a guaranteed baseline.
Workforce Availability & Market Stability - The Authority recognises ongoing uncertainty within the domiciliary care labour market, including workforce availability, retention levels, and provider sustainability. These factors may affect delivery models over time.
Pay, Employment & Employment Law Change - Changes to real living wage rates, employment law, or sector‑specific workforce requirements may occur during the Contract term. The Authority cannot confirm the nature, timing, or financial impact of any such changes at this stage.
Regulatory & Inspection Regime Change (CQC) - Regulatory and inspection requirements for care at home services may evolve, including changes to inspection frequency, assessment frameworks, or reporting expectations.
Health & Social Care System Integration - The Authority anticipates increased integration with health partners over the Contract term; however, the scope, pace, and technical requirements of such integration cannot currently be fully defined.
Technology, Digital Care & Data Sharing - The Authority cannot confirm future digital, data‑sharing, or assistive technology requirements at this time but anticipates that these may develop during the Contract term.
Service Model & Policy Reform - National or local policy reform may alter eligibility criteria, charging arrangements, or service delivery models during the Contract term.
Service User Needs & Expectations - Service user and carer expectations may change over time, including expectations relating to personalisation, continuity, and cultural appropriateness of care
How it was run
Official notice- Requests to participate (first stage)
- 9 Jun 2026, 12:00 BST
- Appointment period ends
- 9 Jun 2026, 12:00 BST
- Clarification deadline
- 29 May 2026, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
28 Nov 2025 → 25 Oct 2026 · 8 dates- Planning notice published328 days ago28 Nov 2025, 09:17 GMT
- Market engagement320 days ago5 Dec 2025, 23:59 GMT
The event will take the form of a webinar held via MS Teams.
Interested providers must follow the request to participate form accessed from the Procontract portal and return via that portal before 12pm on 5th December 2025.
Participants will be sent a Teams invitation to the event which will take place on 9th December 2025
- Next notice expected171 days ago3 May 2026, 23:59 BST
- Tender notice published168 days ago7 May 2026, 15:06 BST
- Clarification questions by145 days ago29 May 2026, 23:59 BST
- Admission / appointment period ends135 days ago · period end, not a bid countdown9 Jun 2026, 12:00 BST
- Award decision expected by21 days ago30 Sept 2026, 23:59 BST
- Today22 Oct 2026
- Contract startsin 3 days25 Oct 2026, 00:00 BST
Notice history
7 events · 3 releases on Find a Tender · since 28 Nov 2025- Preliminary market engagement notice published28 Nov 2025, 09:17 GMTUK2
- Pipeline notice published1 Apr 2026, 09:01 BSTUK1
- Published value published: £15,000,0001 Apr 2026, 09:01 BST
- Status changed to planned1 Apr 2026, 09:01 BST
- Tender notice published7 May 2026, 15:06 BSTUK4
- Status changed to active7 May 2026, 15:06 BST
- Procurement method changed7 May 2026, 15:06 BST
Contracting authority & participating public bodies
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender