Official UK procurement notice
Care at Home Flexible Framework
Authority: Scottish Borders Council (Local council)
What is being bought
Published requirement descriptionProvision of Care at Home services within the Scottish Borders
CPV: Health and social work services · Social work and related services · Social work services · Social work services without accommodation
How this framework works
From the published notice- Bids received
- 18 bids received · 9 suppliers appointed
- Framework period
10 yrs from 19 May 2026, The services required fall within Schedule 3 of the Public Contracts (Scotland) Regulations 2015 and is therefore subject to the Light Touch Regime. New entrants are permitted so there is no barrier to participation over the life of the framework.
The lotProcurement structure
single lot · value publishedLot #1Scottish Borders Council is seeking to establish a flexible framework agreement for…Published value£76,500,000
Scottish Borders Council is seeking to establish a flexible framework agreement for the provision of care at home services and is inviting tenders from suitably qualified and experienced providers.
The anticipated start date of the framework is 19th May 2026 and it is expected to last 10 years, with the option to periodically admit new entrants.
No guarantee is given as to the volume or value of any business awarded to any provider admitted to the framework agreement. Additional information: The services required fall within the scope of Schedule 3 of the Public Contracts (Scotland) Regulations and the procurement is carried out in accordance with Regulations 74-76.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation of the award criteria will be on the basis of Most Economically Advantageous Tender with a price/quality split of 40/60
- Staff
- Names and qualifications of delivery staff must be submitted
- Shortlisting
- SPD 4A2A: Bidders must be registered with the Care Inspectorate to provide a care at home service with a minimum grade of 3 across all themes. SPD 4B5b & 4B5c: Bidders must confirm that they have or can commit to obtain the follow types and levels of insurance cover. -Employer's Liability Insurance: 5,000,000 GBP per claim -Public/Third Party Liability Insurance: 5,000,000 GBP per claim -Medical Malpractice OR Care & Treatment Extension to Public/Third Party Liability Insurance: 5,000,000 GBP per claim OR 10,000,000 GBP in the annual aggregate - Motor Vehicle Insurance: 5,000,000 GBP in respect of third party property damage; unlimited in respect of personal injury If motor vehicle insurance is not applicable, bidders must state how staff will get safely to the site of delivery of the services This section is continued in Part V1.3 Additional Information of this Contract Notice.
- “Care at Home Flexible Framework” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 23 Jun 2025, 14:14 BST
- Last source update
- 11 Aug 2026, 16:02 BST
- Authority reference
1001434- FTS notice number
2026/S 000-076386- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0551d0Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: SPD 4B6: A Creditsafe check will be carried out. Bidders failing to meet a min score of 30 will be required to provide further assurance of financial capability (e.g. audited accounts). The Council reserves the right to disqualify bidders unable to provide sufficiently robust financial assurance. SPD 4C1.2: Bidders must provide at least one example of provision of a regulated care at home service in the last three years. SPD 4D1: Bidders must provide a certificate of accreditation by a UKAS authorised body against either the OHSAS 18001 or ISO 45001 standards OR A documented health and safety policy or where applicable (less than 5 employees, self-employed etc.) provide a statement of Health and Safety Intent and similarly provide examples of risk assessments likely to be associated with carrying out this type of work (3 minimum). These should include safety of staff and others, members of the public, operation of vehicles, plant and equipment and include current major incident controls, for example a pandemic. Bidders are strongly advised to consult the Supplier Journey in the preparation of their tenders. Supplier Development Programme is providing additional support for bidders by delivering training to help you understand the process to bid for this opportunity. This Aligned Tender Training session will be delivered online on 12/03/2026 at 10:30am https://www.sdpscotland.co.uk/events/aligned-tender-training-scottish-borders-councils-care-at-home-framework-2019/ Bidders should note that when it is judged by the Council at its sole discretion to be appropriate the Council will collaborate with the relevant bodies, including Police Scotland, to actively share significant elements of information provided and detailed in this response to the Invitation to Tender. Where misrepresentation of any type is discovered, the bidder who made such misrepresentation and their proposal will be excluded from any further consideration. The bidder shall notify the Council of any enforcement action or prosecution that is taken against them by Health & Safety Executive (HSE), Scottish Environment Protection Agency (SEPA) or any other relevant agencies as soon as they become aware. (SC Ref:839905)
How it was run
Official notice- Appointment period ends
- 6 Apr 2026, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
Timeline
30 Sept 2025 → 11 Aug 2026 · 4 dates- Next notice expected387 days ago30 Sept 2025, 00:00 BST
- Admission / appointment period ends199 days ago · period end, not a bid countdown6 Apr 2026, 12:00 BST
- Contract starts156 days ago19 May 2026, 00:00 BST
- Notice published72 days ago11 Aug 2026, 16:02 BST
Notice history
5 events · 3 releases on Find a Tender · since 24 Feb 2026- Published value published: £76,500,00024 Feb 2026, 17:05 GMT
- Status changed to active24 Feb 2026, 17:05 GMT
- Procurement method changed24 Feb 2026, 17:05 GMT
- Deadline published: 6 Apr 2026, 12:00 BST24 Feb 2026, 17:05 GMT
- Status changed to complete11 Aug 2026, 16:02 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 076386-2026-1
- Signed
- 27 Jul 2026
- Value
- £76,000,000
- Period
- … – 18 May 2036
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 18bids · 18 electronic · 18 from abroad | 16 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Jedburgh Sherriff Court and Justice of the Peace CourtReview body
Framework contractors & participating bidders
9 commercial parties on the notice- British Red Cross SocietyFramework contractor
- Call-in Homecare LimitedFramework contractor
- Concept Home CareFramework contractor
- Enhance Support and CareFramework contractor
- Gentle Hands healthCare limitedFramework contractor
- MFCMFramework contractor
- McSence Communication Ltd.Framework contractor
- Nightingales Home Help ServicesFramework contractor
- SRS Care Solutions (Scotland) LtdFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.