Official UK procurement notice
Care and Support Services Flexible Framework Agreement NEW ENTRANTS
Authority: Scotland Excel·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThis Contract Notice confirms that the Care and Support Flexible Framework Agreement has now been established in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015 (further referred to as 'the Flexible Framework Agreement'). The services include Care at Home and Supported Living Services, collectively referred to as Care and Support Services.
The Flexible Framework Agreement will remain open to allow new Providers ("New Entrants") to participate throughout the Open Period. Further information about New Entrant applications is set out in Section VI.3 Additional information. Following award, successful providers will also be able to seek to vary their appointment by altering or adding Care and Support Service offerings in accordance with the terms of the Flexible Framework Agreement.
Care and Support Services will support people to achieve the best possible quality of life, in terms of their personal aspirations, choices and abilities, that enables them to live independently and safely within their own home for as long as practicable.
CPV: Social work and related services · Social work services
How this framework works
From the published notice- Bids received
- 30 bids received · 31 suppliers appointed
The lotProcurement structure
single lot · no lot value publishedLot #1As further detailed in the procurement documents of the Flexible Framework Agreement for the provision of Care and Support Services for Adults across ScotlandCancelled
- Variant bids
- not allowed
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published — the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality — 30
- price — 70
The scope of services to be provided under this Framework Agreement are covered within the definition of ‘Social and Other Specific Services’ in Schedule 3 of the Public Contracts (Scotland) Regulations 2015 and therefore the procurement process shall be more…
subject to the requirements of section 7 of the Regulations. Please note the variations applied to this exercise together with the specific requirements and evaluation approaches applicable are set out in the procurement documents.- Condition of participationno text publishedMinimum:
4B.1.2 & 4B. 2.2 Turnover - supplier must demonstrate an annual turnover for each of the two previous years of greater than 6,000,000, GBP. Ratios - a Pass in any two of the three ratios as an more…
overall Pass for Economic and Financial standing. - (Ratio 1) Acid Test – (Current Asse…
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 12 Mar 2026, 10:15 GMT
- Last source update
- 12 Mar 2026, 10:15 GMT
- Award evaluation window
- 8 Jul 2025, 12:00 BST — …
- Authority reference
2022- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-054480
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: As set out in section II.1.4, Short description, this Contract Notice confirms that the Flexible Framework Agreement has now been established and remains open for new Providers ("New Entrants") to participate throughout the Open Period. This Procurement process is subject to the Law and Guidance applicable in Scotland relative to the award of public contracts including (without limitation) as set out in the Public Contracts (Scotland) Regulations 2015 as currently in force. As such, this Notice relates to the use of a procedure based upon the Open Procedure to establish a Flexible Framework with variations as permitted under the Regulations. Full details of the requirements of this Flexible Framework Agreement (including permitted variations and contract conditions) are available in the Procurement Documents contained within the relevant project on PCS-T: Project_25284, ITT_56345. In line with the published Flexible Framework Terms, should any of the defined terms, procedures or any other regulated matter become subject to any change in the Law, resulting in any change to the defined terms, or to the manner in which such procedures or other matters require to be dealt with, then such changes shall take precedence over that contained in the flexible framework. As such, workforce matters which change as a result of the implementation of national policy directives will be considered in line with the framework variation procedures. All staff and those providing the Service must be suitably qualified and registered with the relevant regulatory body/ies in order to provide the Service in Scotland. Further clarifications on additional Insurances that may be required for the delivery of Services have been requested in the SPD (Professional Indemnity where applicable and Medical Malpractice where applicable). Applicants will be required to confirm whether they intend to subcontract any share of the contract to third parties and, if so, to complete the relevant sections of the SPD for each subcontractor. Scotland Excel, as a central purchasing body, has established this flexible framework for the use and benefit of its members namely 32 local authorities in Scotland, Tayside Contracts and together with any Integration Authority, or other body, established pursuant to the Public Bodies (Joint Working) (Scotland) Act 2014. Scotland Excel local authority members are entitled to use this framework. The above is subject to each contracting authority entering into and maintaining a membership agreement or other access agreement with Scotland Excel. Applications may be excluded from evaluation (in whole, or in part) if they do not include the information required in accordance with instructions given. Applicant Information Session Slides and Frequently Asked Questions are available in the Buyers Attachment Area of the ITT. (SC Ref:811499)
How it was run
- Appointment period ends
- 8 Jul 2025, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Participation fee
- document
- Bids opened
- 8 Jul 2025, 12:00 BST
Timeline
3 published dates · Europe/London- Admission / appointment period endsperiod end, not a bid countdown8 Jul 2025, 12:00 BST
- Bids opened8 Jul 2025, 12:00 BST
- Notice published196 days ago12 Mar 2026, 10:15 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics — not a forecast2 suppliers are admitted to this framework without individual award values or dates — see the supplier list below.
Contracts
Contract 071140-2025-2526-02-1
- Signed
- 19 Sept 2025
- Value
- £27,500,000
- Status
- active
Contract 022182-2026-1
- Signed
- 8 Sept 2025
- Value
- £1,500,000,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 30bids · 30 electronic · 30 from abroad | 27 | — | — |
Notice history
5 events · 4 releases on Find a Tender · since 11 Jun 2025- Status changed to complete5 Nov 2025, 10:20 GMT
- Procurement method changed5 Nov 2025, 10:20 GMT
- Status changed11 Jun 2025, 16:31 BST
- Procurement method changed11 Jun 2025, 16:31 BST
- Deadline withdrawn11 Jun 2025, 16:31 BST
Published amendments (2 · 2 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineTime limit · IV.2.2 | 8 Jul 2025 | 15 Jul 2025 | +7 d |
| — | Bid openingConditions for opening of tenders · IV.2.7 | 8 Jul 2025 | 15 Jul 2025 | +7 d |
| — | DeadlineTime limit · IV.2.2 | 15 Jul 2025 | 17 Jul 2025 | +2 d |
| — | Bid openingConditions for opening of tenders · IV.2.7 | 15 Jul 2025 | 17 Jul 2025 | +2 d |
A one-week extension of time to the deadline has been granted to allow bidders more time to compile a fully compliant and comprehensive bid at the request of the bidders
extended due to system downtime
Routine re-releases (4)
- 2025-06: 1 release · 6 Jun 2025
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- West Dunbartonshire CouncilContracting authorityRegional or local authorityGeneral public services
Dispute resolution & review bodies
- Court of SessionReview body
- Dumbarton Sheriff Court and Justice of the Peace CourtReview body
Framework contractors & participating bidders
31 commercial parties on the notice- 24hr Dynamic Care LtdFramework contractor
- Abbeyfield Stirling Society LtdFramework contractor
- Active Healthcare Services LimitedFramework contractor
- Ailsa Building Contractors LtdFramework contractor
- C &S RECRUITMENT LIMITEDFramework contractor
- Capernaum Healthcare LtdFramework contractor
- Care No1 Ltd T/A The No1 Care AgencyFramework contractor
- Care1 Professional Services LTDFramework contractor
- Carluke Dignity Care LtdFramework contractor
- Carron Homecare LimitedFramework contractor
Show 21 more suppliers
- Catch Scotland LtdFramework contractor
- Clinical 24 Staffing LimitedFramework contractor
- Hanover (Scotland) Housing Association LtdFramework contractor
- IMPERIAL CARE HCS LTDFramework contractor
- KATVIC LIMITEDFramework contractor
- Lilies Care LtdFramework contractor
- Mears Supported Living LimitedFramework contractor
- Medd Care Services LtdFramework contractor
- Medway Care Services LimitedFramework contractor
- NURSE CALL LTDFramework contractor
- Nursing 24/7 LtdFramework contractor
- O'PAUL HEALTHCARE SERVICES LIMITEDFramework contractor
- PREMO GROUP LTDFramework contractor
- Precious Care Services LtdFramework contractor
- Revival Care Solutions LtdFramework contractor
- SRS Care Solutions (Central) LtdFramework contractor
- Support and Social Care Network LtdFramework contractor
- T-BOT CARE DYNAMICS LIMITEDFramework contractor
- Tailor Maid Home Care Ltd.Framework contractor
- The Mungo FoundationFramework contractor
- safe at home care and support LtdFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.