TenderlineUK
Procurement Intelligence
Official OCDSSearch
Find a TenderAwarded
Published 12 Dec 2023, 16:15 GMT

Official UK procurement notice

Care and Support at Home (Care at Home and Supported Services) - New Entrants

Official notice

Authority: Falkirk Council (Local council)

Framework agreement2 lotsServicesOpen procedureSME suitable
Sectors: Health & Social Care (85)Community & Cultural Services (98) Delivery: Scotland (UKM76)
Framework ceiling (notional)£164,000,000envelope for 2 lots · framework ceiling, not attributable revenue
Submissions closed 22 Jan 2024awarded 2 Oct 2024
Lots 2see the lot list below
Framework period 4 yrsends 31 Mar 2028 · starts 1 Apr 2024

What is being bought2 lots · detail below

Published requirement description

The service covers both long and short term support needs and may include personal care, domestic support, housing support, social and emotional support as well as providing support to families and carers.

The Framework covers a range of support needs including specific support requirements attributed to adults and older people living with frailty, people requiring palliative care, and/or end of life support, physical disability, learning disability, mental health, sensory impairment, communication difficulties and behaviours that may challenge.

  • How the procedure runs: https://www.legislation.gov.uk/ssi/2015/446/part/2/chapter/3/crossheading/social-and-other-specific-services/made

CPV: Other community, social and personal services · Social services · Social work and related services · Social work services · Welfare services for disabled people · Welfare services for the elderly

How this framework works

From the published notice
Bids received
78 bids on the busiest of 2 lots · 90 suppliers appointed
Framework period
4 yrs from 1 Apr 2024

Lots and requirements (2)Procurement structure

2 lots · no lot values published
Lot #1Care at Home 4 yrs

Care provided by a professional social care worker in a person's own home in line with reablement practices. The service aims to help People sustain, recover, or manage their health, skills, and abilities to lead independent and fulfilling lives within their local communities. This includes all elements of personal care. Additional information: The Framework Agreement will commence on 1st April 2024 for a period of 2 years. At the Council’s sole option, any Framework Agreement may be extended for up to a further 24 months.

Contract period: 1 Apr 2024 – 31 Mar 2028 (4 yrs)
Delivery: Scotland
85310000 Social work services85311100 Welfare services for the elderly85320000 Social services98000000 Other community, social and personal services
Lot #2Supported Services 4 yrs

Care provided by a professional social care worker, can be offered in a homely setting or directly in the community, allowing the person to live as independently as possible and to achieve and maintain or increase their potential in relation to physical, intellectual, emotional, and social capacity. This includes elements of personal care and non-personal care. Additional information: The Framework Agreement will commence on 1st April 2024 for a period of 2 years. At the Council’s sole option, the Framework Agreement may be extended for up to a further 24 months.

Contract period: 1 Apr 2024 – 31 Mar 2028 (4 yrs)
Delivery: Scotland
85310000 Social work services85311100 Welfare services for the elderly85311200 Welfare services for disabled people85320000 Social services98000000 Other community, social and personal services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Please refer to Schedule 1 - Instructions to Tenderers

Conditions of participation1
  • Technical & professional ability

    Registration with the Care Inspectorate and Scottish Social Services Council in accordance with Regulation of Care (Scotland) Act 2001 as amended.

    Bidders should provide Registration number(s) etc at Section 4A.2 in the SPD.

Shortlisting
Registration with the Care Inspectorate (CI) and Scottish Social Services Council in accordance with Regulation of Care (Scotland) Act 2001 for delivery of services under this Framework Agreement. Providers must have and maintain a CI grade of four (4) or above for the Wellbeing question. A Provider awarded a CI grade of three (3) must demonstrate that they have a robust Service Improvement Plan in place agreed with the CI. It is a requirement that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the following types/levels of insurance as a minimum: Employer's (Compulsory) Liability Insurance = 10M GBP Public Liability Insurance = 10M GBP Professional Indemnity Insurance = 5M GBP Medical Malpractice - 5M GBP Providers must commit to the principles of Fair Work First including confirmation of payment of the Real Living Wage. Pass the assessment for mandatory and discretionary grounds for exclusion.
What this means for your bid
  • “Care and Support at Home (Care at Home and Supported Services) - New…” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use the vehicle
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
12 Dec 2023, 16:15 GMT
Last source update
15 Nov 2024, 15:32 GMT
Authority reference
AS/006/24
FTS notice number
2024/S 000-037073
Classification (CPV)
Other community, social and personal servicesSocial servicesSocial work and related servicesSocial work servicesWelfare services for disabled peopleWelfare services for the elderly
Delivery area
Scotland (UKM76)
Official registry OCID
ocds-h6vhtk-042506 Find a Tender
How it runs

www.legislation.gov.uk/ssi/2015/446/part/2/… ↗

Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

During the course of the framework agreement, providers will be required to maintain relevant registration with the Care Inspectorate and strive to ensure that they maintain a grade of 4 or above across all key questions.

Providers must maintain a satisfactory risk rating via Falkirk HSCP contract monitoring.

Providers must comply with Fair Work First commitments including payment of the Real Living Wage.

Providers must comply with their commitments on Community Benefits, Climate Change and Modern Slavery.

Publisher note: Please note that the total value of the framework agreement for both Lot 1 - Care at Home and Lot 2 - Supported Services is 164,000,000.00 GBP. The values stated at V.2.4 is the overall framework value. The scope of services to be provided under this Framework falls within the definition of social and other specific services in Schedule 3 to the Public Contracts (Scotland) Regulations 2015 ("the Regulations") and therefore the procurement process shall be subject to the requirements of section 7 of the Regulations. SPPN 7/2021 may apply. Reserve right to open Framework to new entrants. New Entrants will be subject to the same requirements as detailed in this Contract Notice and Tender Documents. New Entrants can apply by making initial contact to [email protected]. (SC Ref:783473)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: http://www.publiccontractsscotland.gov.uk ↗

Appointment period ends
22 Jan 2024, 11:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.publiccontractsscotland.gov.uk ↗

Timeline

22 Jan 2024 → 15 Nov 2024 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    22 Jan 2024, 11:00 GMT
  2. Contract starts
    1 Apr 2024, 00:00 BST
  3. Notice published
    15 Nov 2024, 15:32 GMT

Notice history

1 event · 3 releases on Find a Tender
  1. Status changed to complete
    7 Jun 2024, 12:22 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 90admitted to the panel · see the list ↓
Bids received 7853 from SMEs · busiest of 2 lots
Contracts signed 4latest 2 Oct 2024

4 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £164,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Care at Home

    Signed
    2 Oct 2024
    Value
    £1
    Period
    … – 31 Mar 2028
    Status
    active

  • Supported Services

    Signed
    2 Oct 2024
    Value
    £1
    Period
    … – 31 Mar 2028
    Status
    active

  • Care at Home

    Signed
    1 Mar 2024
    Value
    ceiling above
    Period
    … – 31 Mar 2028
    Status
    active

  • Supported Services

    Signed
    1 Mar 2024
    Value
    ceiling above
    Period
    … – 31 Mar 2028
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Care at Home69bids · 69 electronic · 69 from abroad51——
2 · Supported Services78bids · 78 electronic · 78 from abroad53——

Contracting authority & participating public bodies

Falkirk Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services The Foundry, 4 Central Park, Central Boulevard, Larbert, Scotland, FK5 4RUContact email, phone Published organisation website ↗

Framework contractors & participating bidders

91 commercial parties on the notice · 50 awarded

The first 50 of 91 commercial parties (by name); the JSON mirror lists them all.

  • 1st Class Care Soluitons LTDFramework contractor Unit 3, Eliburn Office Park, Livingston, Scotland, EH54 6GRContact phone
  • 1st HomecareFramework contractor Suite 1, Ground Floor, Academy House, 1346 Shettleston Road, Glasgow, Scotland, G32 9ATContact phone
  • ARK LtdFramework contractor The Priory, Canaan Lane, Edinburgh, Scotland, EH104SGContact phone
  • Action in MindFramework contractor 19 Dean Crescent, Riverside, STIRLING, UK, FK8 1URContact phone
  • Active Healthcare ServicesFramework contractor 2 Grampian Court, Beveridge Square, Livingston, Scotland, EH54 6QFContact phone
  • Adigo LimitedFramework contractor Adigo House, , 28 Longridge Road, Whitburn, Scotland, EH47 0DEContact phone
  • Ailsa Care Services LtdFramework contractor 6th Floor, Sugar Bond, 2 Anderson Place, Edinburgh, Scotland, EH6 5NPContact phone
  • Ark Housing AssociationFramework contractor The Priory, Canaan Lane, Edinburgh, Scotland, EH10 4SGContact phone
  • Avenue Care ServicesFramework contractor Unit A , Glenruthven Mill, Abbey Road, Auchterarder, UK, PH3 1DPContact phone
  • Baal-perazim Care Services LtdFramework contractor 130 Pitt Street, Edinburgh, Scotland, EH6 4DDContact phone
Show 40 more suppliers
  • Balmoral Homecare LtdFramework contractor Helena Place, 5 Busby Road, Clarkston, Glasgow, Scotland, G76 7RBContact phone
  • Blessing Grace Limited t/a CURAFramework contractor 14 - 16 Goschen Place, Broxburn, Scotland, EH52 5JTContact phone
  • Blue Triangle (Glasgow) Housing AssociationFramework contractor 3rd Floor , 100 Berkeley Street, Glasgow, Scotland, G3 7HUContact phone
  • British Red CrossFramework contractor 44 Moorfields, London, UK, EC2Y 9ALContact phone
  • Busy Bees Care LimitedFramework contractor Bonningtonn Bond, Suite 23, 2 Anderson Place, Scotland, EH6 5NPContact phone
  • C-Change ScotlandFramework contractor Melisa House, Suite 2a, Brand Place. Ibrox, Glasgow, Scotland, G51 1DRContact phone
  • CLUARAN HCS LIMITEDFramework contractor Flexspace Business Centre 25, Whitehouse Road, Stirling, UK, FK7 SPContact phone
  • Caledonia Social Care LimitedFramework contractor 81 Oxford street, Glasgow, Scotland, G5 9EPContact phone
  • Call-in Homecare LtdFramework contractor 2 ANDERSON PLACE, Bonnington Bond (Suite 70), 2 Anderson Place, EDINBURGH, Scotland, EH6 5NPContact phone
  • Capernaum Healthcare LtdFramework contractor 15 Calton Rd, Edinburgh, UK, EH8 8 DLContact phone
  • Careline Home SupportFramework contractor 7 Nithsdale Road, Pollokshields, Glasgow, UK, G41 2ALContact phone
  • Caring Hearts LimitedFramework contractor Studio 202 Embroidery Mill Building, Abbey Mill Business Centre, Paisley, UK, PA1 1TJContact phone
  • Caring Hearts LtdFramework contractor 301 D Embroidery Mill Building, Abbey Mill Business Centre, , Scotland,, Paisley, UK, PA1 1TJContact phone
  • Carr GommFramework contractor SPACE, 11 Harewood Road, Edinburgh, Scotland, EH16 4NTContact phone
  • Cera Care Operations Scotland LtdFramework contractor Lime Tree House, North Castle Street, Alloa, UK, FK10 1EXContact phone
  • Clinical 24 Staffing LimitedFramework contractor 21-23 Wootton Street, LONDON, UK, SE1 8TGContact phone
  • Cogent Healthcare LtdFramework contractor 207 Mallace Ave, Bathgate, UK, EH48 2GEContact phone
  • Community Integrated CareFramework contractor 2 Old Market Court, Miners Way, Widnes, Cheshire, UK, WA8 7SPContact phone
  • Craegmoor Supporting You LimitedFramework contractor 80 Hammersmith Road, London, UK, W14 8UDContact phone
  • Crossroads Caring ScotlandFramework contractor 24 George Square, glasgow, Scotland, G2 1EGContact phone
  • DB Effusive Care LTDFramework contractor 2, 12 West Pilton Green LTD, Edinburgh, Scotland, EH4 4HTContact phone
  • Dalriada Homecare LtdFramework contractor 74 South Street, Bo'ness, Scotland, EH51 9HAContact phone
  • Delight Supported LivingFramework contractor 9b Dalrymple Court, Industry Street, Kirkintilloch, Scotland, G66 3AAContact phone
  • Direct care service limitedFramework contractor 40 king street, bathgate, Scotland, EH48 1AxContact phone
  • ENABLE ScotlandFramework contractor INSPIRE House, 3 Renshaw Place, Eurocentral, Lanarkshire, Scotland, ML1 4UFContact phone
  • Extended Personal Care LtdFramework contractor 2WhitefieldLodge, Service Street, Lennoxtown, Scotland, G66 7JWContact phone
  • First Choice Healthcare Services LtdFramework contractor Flexspace Building, Studio 19, 3 Whitehouse Road, Stirling, Scotland, fk7 7SPContact phone
  • Firstcare Solutions LtdFramework contractor Unit 28, Block B,, 3 Whitehouse Road, Springkerse Industrial Estate, Stirling, Scotland, FK47 7SPContact phone
  • Grangemouth Carers LtdFramework contractor Unit 11, Willow House, Newhouse Road, Grangemouth, UK, FK3 8LLContact phone
  • HRM Homecare Services LtdFramework contractor 75 LONDON RD, GLASGOW, UK, KA3 7BPContact phone
  • Healthrites Care SolutionsFramework contractor 13 Smithfield road, Aberdeen, UK, Ab24 4nrContact phone
  • ION Care and Support Services LtdFramework contractor Axwell House, 2 Westerton Road, East Mains Industrial Estate, Broxburn, West Lothian, Scotland, EH52 5AUContact phone
  • Independent Lifestyles trading as CompcareFramework contractor 21 Roman Road, Bearsden, UK, G61 2SRContact phone
  • Intergrity Social Care SolutionsFramework contractor 20 Flexspace, 15 Pitreavie Court, Dunfermline, UK, KY11 8UUContact phone
  • Kenylink Services LtdFramework contractor Union House 111 New Union Street, Coventry, UK, CV1 2NTContact phone
  • Key Housing AssociationFramework contractor The Square, 70 Renton Street, Glasgow, Scotland, G4 0HTContact phone
  • Kingdom Support and Care CICFramework contractor Saltire Centre, Pentland Court, Glenrothes, Scotland, KY6 2DAContact phone
  • Lerue healthcareFramework contractor 39A Westdale Drive, Moodiesburn, Glasgow, UK, G69 0NPContact phone
  • Living Ambitions LtdFramework contractor 56 Southwark Bridge Road, London, UK, SE1 0ASContact phone
  • Margarot Forrest Care Management LtdFramework contractor 222 Queensferry Road, Edinburgh, Scotland, EH4 2BN

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.