Official UK procurement notice
C403527 Laundry service · UK public procurement notice
Authority: Countess of Chester Hospital NHS Foundation Trust (Central government)
What is being bought
Published requirement descriptionProvision of healthcare laundry management services for the Countess of Chester Hospital NHS Foundation Trust. The contract includes the collection, processing, hygienic laundering, finishing, and delivery of Trust owned linen to all required clinical and non clinical areas. The service also includes the application and management of item level tagging identifiers, together with the provision of asset tracking data and associated reporting. All services must be delivered in accordance with HTM 01 04 standards, meet the performance levels and KPIs specified in the contract documentation, and be supplied consistently to support the Trust's operational and clinical needs.
CPV: Laundry-collection services
The lotProcurement structure
single lot · no lot value publishedLot #1AwardedRenewal
Procedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 26 Nov 2025, 14:39 GMT
- Last source update
- 12 Feb 2026, 16:22 GMT
- Authority reference
G/1016- FTS notice number
2026/S 000-013126- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05e95eFind a Tender
- Why no open competition
- Switching Direct Award
- Published justification
The Countess of Chester Hospital NHS Foundation Trust conducted an open, above-threshold procurement process via Atamis (reference C403527) for the provision of a wash and return laundry service, including item-level asset tagging.
The procurement was undertaken in accordance with the relevant public procurement legislation and the Trust's Standing Financial Instructions. The process was conducted fairly, transparently, and in a non-discriminatory manner. All bidders were treated equally, and no supplier was disadvantaged at any stage of the competition.
To support early market awareness and encourage competition, the Trust published a UK2 Pre-Market Engagement Notice on the Find a Tender Service in advance of issuing the tender. Pre-market engagement activity was undertaken to inform the specification and raise awareness of the opportunity among potential providers.
Following completion of the open procedure, only one compliant tender was received. The bid was fully evaluated in accordance with the published evaluation criteria and was confirmed as compliant with the technical, commercial, and mandatory requirements of the procurement documents.
Given that a full and compliant open competition has been undertaken, the opportunity was openly advertised and subject to pre-market engagement, only one compliant tender was received, the submitted bid meets the Trust's requirements and represents value for money the Trust considers it proportionate and justified to proceed by way of Direct Award under the relevant provisions of PA23.
Proceeding in this manner will ensure continuity of a critical patient-facing support service and will enable a compliant contract to be in place ahead of the expiry of the current arrangement on 31 March 2026. Failure to award at this stage would present an unacceptable operational and clinical risk to the Trust.
How it was run
Official notice- Submission deadline
- —
Timeline
26 Nov 2025 → 1 Apr 2026 · 5 dates- Planning notice published333 days ago26 Nov 2025, 14:39 GMT
- Market engagement318 days ago11 Dec 2025, 23:59 GMT
The purpose of this preliminary market engagement is to engage with potential suppliers with the capability to deliver the required service. This process aims to gather insights from the market, encourage participation, and ensure that suppliers are informed about the forthcoming opportunity.
Please contact: [email protected] by 05/12/2025 to participate in preliminary market engagement with a view to developing the requirements and preparing for the tender documents.
The Trust may amend dates or scope as necessary.
Participation does not constitute pre-qualification of any future Procurement opportunity.
- Latest notice published255 days ago12 Feb 2026, 16:22 GMT
- Standstill ends244 days ago23 Feb 2026, 23:59 GMT
- Contract starts208 days ago1 Apr 2026, 00:00 BST
Notice history
6 events · 3 releases on Find a Tender · since 26 Nov 2025- Preliminary market engagement notice published26 Nov 2025, 14:39 GMTUK2
- Transparency notice published12 Feb 2026, 16:14 GMTUK5
- Status changed to complete12 Feb 2026, 16:14 GMT
- Procurement method changed12 Feb 2026, 16:14 GMT
- Contract award notice published12 Feb 2026, 16:22 GMTUK6
- Contract signature expected24 Feb 2026, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| SERVISURE LIMITEDSMELaundry service1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2036Extensions: 36 months 01/04/2031 - 31/03/2034 24 months 01/04/2034 - 31/03/2036 | £7,046,982 | 12 Feb 2026standstill to 23 Feb 2026 | Standstill |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- SERVISURE LIMITEDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender