Official UK procurement notice
C20262643 - Group Income Protection Insurance 2027 -2029
Authority: Ofcom (Public body)
What is being bought
Published requirement descriptionProvision of Group Income Protection Insurance 2027 - 2029
CPV: Insurance and pension services · Insurance services · Life insurance services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,375,000
- Economic & financial standing
Meet the minimum threshold for Metric 1 in respect of each individual accounting period (i.e. each of the years where audited accounts are provided and the year for which management accounts/unaudited annual accounts are provided); and
Meet the minimum thresholds for at least two of the other metrics (Metrics 2 – 5) in respect of each individual accounting period (i.e. each of the years where audited accounts are provided and the year for which management accounts/unaudited annual accounts are provided).
- Technical & professional ability
As set out in the invitation to tender dcument, suppliers should provide details of up to three contracts relating to technical ability as set out in the procurement documents, in any combination from either the public or private sectors Examples must be from the past three years.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Administration function and service delivery capability: 25%
- Claims Management: 20%
- Ease of Implementation: 5%
- Pricing Proposal: 40%
- Social Value: 10%
Published award criteria (5)
- Administration function and service delivery capability: • Quality of proposed scheme accounting, including the billing process and monthly data cycle • Quality of administration process including accounting and individual underwriting for benefit in excess of the scheme free cover limit • Extent to which provider is able to support the annual enrolment process by attendance at employee presentations/road shows. • Extent to which tender demonstrates the ability to administer and manage plan design
- Claims Management: • Claims process – ease of submission of claims, web/telephone-based services. • Quality of proposed web-based communications and support of Ofcom Choices website. Quality of proposals for employee communications to assist understanding of the claims process.
- Ease of Implementation: • Extent of resources available to effectively manage plan migration process • Quality of plan established for migration of existing membership to new provider • Treatment of existing medical underwriting decisions and availability of “whitewashing” of previous underwriting
- Social Value: The breadth and quality of value added wellbeing services offered across a range of topics, demonstrating a clear understanding of Ofcom’s diverse workforce and how colleagues value and access support services at different life stages.
- Pricing Proposal: Provide price proposals as set out in the Invitation to Tender
- Economic & financial standing
Meet the minimum threshold for Metric 1 in respect of each individual accounting period (i.e. each of the years where audited accounts are provided and the year for which management accounts/unaudited annual accounts are provided); and
Meet the minimum thresholds for at least two of the other metrics (Metrics 2 – 5) in respect of each individual accounting period (i.e. each of the years where audited accounts are provided and the year for which management accounts/unaudited annual accounts are provided).
- Technical & professional ability
As set out in the invitation to tender dcument, suppliers should provide details of up to three contracts relating to technical ability as set out in the procurement documents, in any combination from either the public or private sectors Examples must be from the past three years.
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 18 Feb 2026, 15:36 GMT
- Last source update
- 29 Sept 2026, 11:14 BST
- Award evaluation window
- Submission end – 10 Aug 2026
- Authority reference
C20262643- FTS notice number
2026/S 000-054424- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-065752Find a Tender
How it was run
Official notice- Submission deadline
- 6 Jul 2026, 12:00 BST
- Clarification deadline
- 24 Jun 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Suppliers will be directed to the opportunity on the Ofcom Bravo Solutions procurement portal (Bravo) at ofcom.bravosolution.co.uk ↗ where they will find the listing on the itt section along with the Invitation to Tender document.
Suppliers will need to complete and submit their tender response via the Ofcom Bravo portal before the closing deadline of 12:00 hours on Monday 6 July 2026
Timeline
18 Feb 2026 → 1 Jan 2027 · 10 dates- Planning notice published247 days ago18 Feb 2026, 15:36 GMT
- Market engagement228 days ago9 Mar 2026, 23:59 GMT
Engagement process description
This is a Preliminary Market Engagement which is taking place in February / March 2026 for an Ofcom requirement for the provision of Group Income Protection Insurance for 3 years from 1 January 2027.
The engagement takes the form of a preliminary market engagement questionnaire, and possibly some discussion between the Ofcom project team and interested suppliers.
Ofcom is undertaking this pre-procurement market engagement to inform a procurement exercise that is planned to commence in May 2026 for the re-procurement of Ofcom’s Group Income Protection insurance requirements. The subsequent contract will commence in January 2027 and will run or three years..
Organisations are invited to complete a preliminary market engagement questionnaire to provide responses on questions which will enable Ofcom to gather general feedback to inform and help us finalise our procurement approach and documentation.
Interested suppliers should access the opportunity via the Ofcom’s Bravo solutions procurement portal at ofcom.bravosolution.co.uk ↗ (Bravo). Suppliers should access the portal and go to the PQQ/Selection Questionnaire page, complete the preliminary market engagement questionnaire and submit the questionnaire to Ofcom via the messaging facility on the Bravo portal.
The closing deadline for submitting completed questionnaires is 12:00 hours on Monday 9 March 2026
- Next notice expected151 days ago25 May 2026, 23:59 BST
- Tender notice published136 days ago9 Jun 2026, 16:09 BST
- Clarification questions by122 days ago24 Jun 2026, 12:00 BST
- Submission deadline110 days ago6 Jul 2026, 12:00 BST
- Award decision expected by74 days ago10 Aug 2026, 23:59 BST
- Assessment summaries sent30 days ago24 Sept 2026, 00:00 BST
- Latest notice published25 days ago29 Sept 2026, 11:14 BST
- Today24 Oct 2026
- Contract startsin 69 days1 Jan 2027
Notice history
9 events · 3 releases on Find a Tender · since 18 Feb 2026- Preliminary market engagement notice published18 Feb 2026, 15:36 GMTUK2
- Tender notice published9 Jun 2026, 16:09 BSTUK4
- Published value published: £1,375,0009 Jun 2026, 16:09 BST
- Status changed to active9 Jun 2026, 16:09 BST
- Procurement method changed9 Jun 2026, 16:09 BST
- Deadline published: 6 Jul 2026, 12:00 BST9 Jun 2026, 16:09 BST
- Contract award notice published29 Sept 2026, 11:14 BSTUK6
- Status changed to complete29 Sept 2026, 11:14 BST
- Contract signature expected30 Oct 2026, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Zurich Assurance Ltd1 Jan 2027 – 31 Dec 2028 · up to 31 Dec 2029Extensions: For up to one further year (third year). | £1,675,000 inc. VAT | 23 Sept 2026 | Awarded |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders | 0 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Zurich Assurance LtdAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender