Find a TenderAwardedContract award notice
Published 18 Feb 2026, 15:47 GMT

Official UK procurement notice

C20262642 Group Life Assurance 2027-2029

Official notice

Authority: Ofcom (Public body)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£2,000,000≈ £1.0m / year · £2,400,000 inc. VAT · 1 value update39.4% above final estimate
Submissions closed 6 Jul 2026awarded 24 Sept 2026
Awarded to Zurich Assurance Ltd
Contract term 2 yrsends 31 Dec 2028 · up to 31 Dec 2029 with extensions · starts 1 Jan 2027

What is being bought

Published requirement description

Provision of Group LIfe Assurance from 1 January 2027 to 31 December 2029

CPV: Insurance and pension services · Insurance services · Life insurance services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£2,000,000
Contract period: 1 Jan 2027 – 31 Dec 2028 (2 yrs) · up to 31 Dec 2029 with extensionsValue: £2,000,000 exc. VAT · £2,400,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Contract includes a provision for the contract to be extended by 12 months at Ofcom's sole discretion. · Contract includes an option provision for the contract to be extended by 12 months at Ofcom's sole discretion.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As set out in the Invitation to tender document:

    Meet the minimum threshold for Metric 1 in respect of each individual accounting period (i.e. each of the years where audited accounts are provided and the year for which management accounts/unaudited annual accounts are provided); and

    • Meet the minimum thresholds for at least two of the other metrics (Metrics 2 – 5) in respect of each individual accounting period (i.e. each of the years where audited accounts are provided and the year for which management accounts/unaudited annual accounts are provided).
  • Technical & professional ability

    As set out in the invitation to tender dcument, suppliers should provide details of up to three contracts relating to technical ability as set out in the procurement documents, in any combination from either the public or private sectors Examples must be from the past three years.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (5)
  • Administration function and service delivery capability: 25%
  • Claims Management: 20%
  • Ease of Management: 5%
  • Pricing proposal: 40%
  • Social Value: 10%
Published award criteria (5)
  • Administration function and service delivery capability: • Quality of proposed scheme accounting, including the billing process and monthly data cycle • Quality of administration process including accounting and individual underwriting for benefit in excess of the scheme free cover limit • Extent to which provider is able to support the annual enrolment process by attendance at employee presentations/road shows. • Extent to which tender demonstrates the ability to administer and manage plan design
  • Claims Management: • Claims process – ease of submission of claims, web/telephone-based services. • Quality of proposed web-based communications and support of Ofcom Choices website. Quality of proposals for employee communications to assist understanding of the claims process.
  • Ease of Management: • Extent of resources available to effectively manage plan migration process • Quality of plan established for migration of existing membership to new provider • Treatment of existing medical underwriting decisions and availability of “whitewashing” of previous underwriting.
  • Social Value: The breadth and quality of value added wellbeing services offered across a range of topics, demonstrating a clear understanding of Ofcom’s diverse workforce and how colleagues value and access support services at different life stages.
  • Pricing proposal: Provide price proposals as set out in the Invitation to Tender
Conditions of participation2
  • Economic & financial standing

    As set out in the Invitation to tender document:

    Meet the minimum threshold for Metric 1 in respect of each individual accounting period (i.e. each of the years where audited accounts are provided and the year for which management accounts/unaudited annual accounts are provided); and

    • Meet the minimum thresholds for at least two of the other metrics (Metrics 2 – 5) in respect of each individual accounting period (i.e. each of the years where audited accounts are provided and the year for which management accounts/unaudited annual accounts are provided).
  • Technical & professional ability

    As set out in the invitation to tender dcument, suppliers should provide details of up to three contracts relating to technical ability as set out in the procurement documents, in any combination from either the public or private sectors Examples must be from the past three years.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
18 Feb 2026, 15:47 GMT
Last source update
29 Sept 2026, 11:09 BST
Award evaluation window
Submission end – 7 Aug 2026
Authority reference
C20262642
FTS notice number
2026/S 000-054291
Latest notice
Contract award notice (UK6)
Classification (CPV)
Insurance and pension servicesInsurance servicesLife insurance services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06575b Find a Tender

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
6 Jul 2026, 12:00 BST
Clarification deadline
26 Jun 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

ofcom.bravosolution.co.uk ↗

Suppliers will be directed to the opportunity on the Ofcom Bravo Solutions procurement portal (Bravo) at ofcom.bravosolution.co.uk ↗ where they will find the listing on the itt section along with the Invitation to Tender document.

Suppliers will need to complete and submit their tender response via the Ofcom Bravo portal before the closing deadline of 12:00 hours on Monday 6 July 2026

Timeline

18 Feb 2026 → 1 Jan 2027 · 10 dates
  1. Planning notice published247 days ago
    18 Feb 2026, 15:47 GMT
  2. Market engagement228 days ago
    9 Mar 2026, 23:59 GMT

    Engagement process description

    This is a Preliminary Market Engagement which is taking place in February / March 2026 for an Ofcom requirement for the provision of Group Life Assurance for 3 years from 1 January 2027.

    The engagement takes the form of a preliminary market engagement questionnaire, and possibly some discussion between the Ofcom project team and interested suppliers.

    Ofcom is undertaking this pre-procurement market engagement to inform a procurement exercise that is planned to commence in May 2026 for the re-procurement of Ofcom’s Group Life Assurance requirements. The subsequent contract will commence in January 2027 and will run or three years..

    Organisations are invited to complete a preliminary market engagement questionnaire to provide responses on questions which will enable Ofcom to gather general feedback to inform and help us finalise our procurement approach and documentation.

    Interested suppliers should access the opportunity via the Ofcom’s Bravo solutions procurement portal at ofcom.bravosolution.co.uk ↗ (Bravo). Suppliers should access the portal and go to the PQQ/Selection Questionnaire page, complete the preliminary market engagement questionnaire and submit the questionnaire to Ofcom via the messaging facility on the Bravo portal.

    The closing deadline for submitting completed questionnaires is 12:00 hours on Monday 9 March 2026

  3. Next notice expected151 days ago
    25 May 2026, 23:59 BST
  4. Tender notice published136 days ago
    9 Jun 2026, 13:44 BST
  5. Clarification questions by120 days ago
    26 Jun 2026, 12:00 BST
  6. Submission deadline110 days ago
    6 Jul 2026, 12:00 BST
  7. Award decision expected by77 days ago
    7 Aug 2026, 23:59 BST
  8. Assessment summaries sent30 days ago
    24 Sept 2026, 00:00 BST
  9. Latest notice published25 days ago
    29 Sept 2026, 11:09 BST
  10. Today
    24 Oct 2026
  11. Contract startsin 69 days
    1 Jan 2027

Notice history

9 events · 3 releases on Find a Tender · since 18 Feb 2026
  1. Preliminary market engagement notice published
    18 Feb 2026, 15:47 GMT
    UK2
  2. Tender notice published
    9 Jun 2026, 13:44 BST
    UK4
  3. Published value published: £2,000,000
    9 Jun 2026, 13:44 BST
  4. Status changed to active
    9 Jun 2026, 13:44 BST
  5. Procurement method changed
    9 Jun 2026, 13:44 BST
  6. Deadline published: 6 Jul 2026, 12:00 BST
    9 Jun 2026, 13:44 BST
  7. Contract award notice published
    29 Sept 2026, 11:09 BST
    UK6
  8. Status changed to complete
    29 Sept 2026, 11:09 BST
  9. Contract signature expected
    31 Oct 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £2,788,8211 award inc. VAT; no net value published
Bids received 2
Awarded toValueDateStatus
Zurich Assurance Ltd1 Jan 2027 – 31 Dec 2029£2,788,821 inc. VAT24 Sept 2026Awarded

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders00—

Contracting authority & participating public bodies

Ofcom

Contracting authorityPublic authority - sub-central government GB-PPON: PQQZ-1663-NWMN Riverside House, 2a Southwark Bridge Road, London, London, SE1 9HAContact email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Zurich Assurance LtdAwarded supplierGB-PPON: PJXD-9177-MWBP Unity Place, 1 Carfax Close, Swindon, South West, SN1 1APContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure