Official UK procurement notice
Bus Franchising Contract Management System
Authority: Liverpool City Region Combined Authority (Local council)
What is being bought
Published requirement descriptionLiverpool City Region Combined Authority (LCRCA) is preparing to implement bus franchising across the region, with the first franchised services scheduled to commence on 6 September 2026. As part of this transformation, LCRCA requires a robust, scalable and data-driven approach to contract management, payments and performance monitoring, with the system required to provide consistent, high-quality data across all operators, routes and reporting periods.
LCRCA requires a modern, cloud-based, fully auditable system that delivers end-to-end management of franchise contracts and ensures accurate, repeatable and reliable calculation of operator payments. The CMS and PPC (Payment Performance Calculator) must give LCRCA and franchise operators a clear, shared view of live performance, contractual obligations, lost mileage, variations, KPI outcomes and payment adjustments.
The solution must reduce manual intervention, increase operational efficiency, and support the delivery of a consistent, region-wide performance framework that helps improve service quality, reliability and customer experience.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£680,000
- Technical & professional ability
Conditions of participation are further described within the PSQ.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality: 80%
- Cost: 20%
Published award criteria (2)
- Quality: The Qualitative Evaluation is as fully detailed in the '4. BFR CMS Procurement - Qualitative Evaluation' document. This also states Pass / Fail Criteria in relation to Essential Non-Functional CMS PPC Requirements.
- Cost: To be stated within the issued '5. BFR CMS Procurement - Pricing Template'.
- Technical & professional ability
Conditions of participation are further described within the PSQ.
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 21 Aug 2025, 08:16 BST
- Last source update
- 9 Mar 2026, 10:47 GMT
- Award evaluation window
- Submission end – 19 Feb 2026
- Authority reference
DN799484- FTS notice number
2025/S 000-080448- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-058bbfFind a Tender
How it was run
Official notice- Submission deadline
- 12 Jan 2026, 11:00 GMT
- Clarification deadline
- 6 Jan 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Tender documents are hosted via the following link:
Timeline
21 Aug 2025 → 1 Apr 2026 · 11 dates- Planning notice published21 Aug 2025, 08:16 BST
- Market engagement5 Sept 2025, 23:59 BST
LCRCA will be hosting an online 60-minute presentation session via Teams for interested suppliers between Tuesday 9 September and Wednesday 10 September.
LCRCA will present a slideshow for approx. 15mins, outlining the requirement and the expected quality levels we are looking for from bidders, with the remaining session time available for interested suppliers to ask questions.
Interested suppliers should confirm their attendance
to the presentation session to
[email protected] by no
later than midday on Friday 5 September 2025; following
which they will be sent an invite to the presentation
session.
A Q&A sheet capturing the discussion, and the
presentation slides will be shared as part of the
tender documentation for suppliers unable to attend
the session.
- Next notice expected351 days ago3 Nov 2025, 23:59 GMT
- Tender notice published317 days ago8 Dec 2025, 09:49 GMT
- Clarification questions by288 days ago6 Jan 2026, 12:00 GMT
- Submission deadline282 days ago12 Jan 2026, 11:00 GMT
- Assessment summaries sent246 days ago17 Feb 2026
- Award decision expected by243 days ago19 Feb 2026, 23:59 GMT
- Standstill ends236 days ago26 Feb 2026, 23:59 GMT
- Latest notice published226 days ago9 Mar 2026, 10:47 GMT
- Contract starts203 days ago1 Apr 2026, 00:00 BST
Notice history
11 events · 4 releases on Find a Tender · since 21 Aug 2025- Preliminary market engagement notice published21 Aug 2025, 08:16 BSTUK2
- Tender notice published8 Dec 2025, 09:49 GMTUK4
- Published value updated to £680,0008 Dec 2025, 09:49 GMTwas £950,000
- Status changed to active8 Dec 2025, 09:49 GMT
- Procurement method changed8 Dec 2025, 09:49 GMT
- Deadline published: 12 Jan 2026, 11:00 GMT8 Dec 2025, 09:49 GMT
- Tender notice published10 Dec 2025, 07:58 GMTUK4
- Contract award notice published17 Feb 2026, 11:57 GMTUK6
- Status changed to complete17 Feb 2026, 11:57 GMT
- Contract details notice published9 Mar 2026, 10:47 GMTUK7
- Contract signature expected9 Mar 2026, 23:59 GMTscheduled
Published amendments (1)
Updated link to ProActis-hosted tender documents.
Routine re-releases (4)
- 2025-08: 1 release · 21 Aug 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| netBI Pty Ltd10 Mar 2026 – 9 Mar 2031 · up to 9 Mar 2033Extensions: The Authority may, by giving the Supplier not less than 14 days' written notice prior to expiry of the Initial Term, request the extension of this agreement in respect of the whole (or part) of the Services and on the same terms mutatis mutandis, for two periods of up to 12 months' each from the day following expiry of the Initial Term. | £1,392,000 inc. VAT | 16 Feb 2026 | Awarded |
Contracts
Bus Franchising Contract Management System · netBI Pty Ltd
- Signed
- 6 Mar 2026
- Value
- £1,032,000 inc. VAT
- Period
- 9 Mar 2026 – 8 Mar 2031 · up to 8 Mar 2033 with extensions
- Status
- active
- Extensions
- The Authority may request the extension of this agreement in respect of the whole (or part) of the Services and on the same terms for two periods of up to 12 months' each.
No agreed KPIs: Contract value below £5,000,000
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders · 4 at stage one | 3 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- netBI Pty LtdAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender