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AwardedFind a Tender · award

Bus Franchising Contract Management System

Buyer: Liverpool City Region Combined Authority →

View official notice ↗Official source

BuyerLiverpool City Region Combined Authority
StatusAwarded
Deadline12 Jan 2026
Value£680,000
Published17 Feb 2026

What is being bought

Liverpool City Region Combined Authority (LCRCA) is preparing to implement bus franchising across the region, with the first franchised services scheduled to commence on 6 September 2026. As part of this transformation, LCRCA requires a robust, scalable and data-driven approach to contract management, payments and performance monitoring, with the system required to provide consistent, high-quality data across all operators, routes and reporting periods. LCRCA requires a modern, cloud-based, fully auditable system that delivers end-to-end management of franchise contracts and ensures accurate, repeatable and reliable calculation of operator payments. The CMS and PPC (Payment Performance Calculator) must give LCRCA and franchise operators a clear, shared view of live performance, contractual obligations, lost mileage, variations, KPI outcomes and payment adjustments. The solution must reduce manual intervention, increase operational efficiency, and support the delivery of a consistent, region-wide performance framework that helps improve service quality, reliability and customer experience.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

1

Statuspending
Value£1,392,000
Contract periodFrom 10 Mar 2026 to 9 Mar 2031

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-058bbf
Latest release ID014240-2026
Latest release timestampTue Feb 17 2026 11:57:55 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/081276-2025
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
17 Feb 2026award, contract014240-2026
10 Dec 2025tenderUpdate081276-2025
8 Dec 2025tender080448-2025
21 Aug 2025planning050360-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (4 releases)
17 Feb 2026 · 014240-2026 · award, contract
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10 Dec 2025 · 081276-2025 · tenderUpdate
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8 Dec 2025 · 080448-2025 · tender
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        ]
      }
    ],
    "title": "Bus Franchising Contract Management System",
    "value": {
      "amount": 680000,
      "currency": "GBP",
      "amountGross": 816000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "080448-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/080448-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-12-08T09:49:36Z"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2026-02-19T23:59:59Z"
    },
    "description": "Liverpool City Region Combined Authority (LCRCA) is preparing to implement bus franchising across the region, with the first franchised services scheduled to commence on 6 September 2026. As part of this transformation, LCRCA requires a robust, scalable and data-driven approach to contract management, payments and performance monitoring, with the system required to provide consistent, high-quality data across all operators, routes and reporting periods.\nLCRCA requires a modern, cloud-based, fully auditable system that delivers end-to-end management of franchise contracts and ensures accurate, repeatable and reliable calculation of operator payments. The CMS and PPC (Payment Performance Calculator) must give LCRCA and franchise operators a clear, shared view of live performance, contractual obligations, lost mileage, variations, KPI outcomes and payment adjustments. The solution must reduce manual intervention, increase operational efficiency, and support the delivery of a consistent, region-wide performance framework that helps improve service quality, reliability and customer experience",
    "tenderPeriod": {
      "endDate": "2026-01-12T11:00:00Z"
    },
    "enquiryPeriod": {
      "endDate": "2026-01-06T12:00:00Z"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.thechest.org.uk",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PNDZ-8253-CJJM",
      "name": "Liverpool City Region Combined Authority",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD72",
        "country": "GB",
        "locality": "Liverpool",
        "postalCode": "L3 1BP",
        "countryName": "United Kingdom",
        "streetAddress": "1 Mann Island"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PNDZ-8253-CJJM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "tender@liverpoolcityregion-ca.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
21 Aug 2025 · 050360-2025 · planning
{
  "id": "050360-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-08-21T08:16:05+01:00",
  "ocid": "ocds-h6vhtk-058bbf",
  "buyer": {
    "id": "GB-PPON-PNDZ-8253-CJJM",
    "name": "Liverpool City Region Combined Authority"
  },
  "tender": {
    "id": "DN787667",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "suitability": {
          "sme": true
        },
        "contractPeriod": {
          "endDate": "2031-03-30T23:59:59+01:00",
          "startDate": "2026-03-31T00:00:00+01:00",
          "maxExtentDate": "2033-03-30T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKD7",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Bus Franchising Contract Management System",
    "value": {
      "amount": 950000,
      "currency": "GBP",
      "amountGross": 1140000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Liverpool City Region Combined Authority (LCRCA) is on a journey to take back control of the city region's bus network through Bus franchising. The LCRCA will become responsible for 100% of the bus network, and will award contracts to operators to run these services on their behalf, with key performance metrics in place with constant monitoring of their performance. \nIn return for running these services, each Operator will receive a 4 weekly service payment.  \nWe are looking to engage with the market to gain insights into Contract Management capabilities that will allow the LCRCA to ensure each Operators' service payment accurately reflects the contract in place and incorporates any performance measure adjustments. \nRequirements   \nPlease provide a demonstration of your solution. We are particularly interested in a CMS which will deliver:   \nCMS; \n•\tBusiness as usual Franchise Contract management (New/change/cancel) \n•\tContract changes, temporary, emergency and permanent \n•\tExcellent UI, maximum automation \n•\tAbility to ingest bus timetable data in TxC format \n•\tLogging of Breaches/fixed penalties  \n•\tData export and dashboards \nPayment Calculator;  \n•\tAbility to hold/refresh indexed elements used in payment calculations \n•\tIntegration with AVL data to calculate Indexed Lost Mileage, which has been approved by LCRCA \n•\tLogging of Excusing Events and how data can be excluded from the calculation \n•\tThe calculation of bonus/deductions for: \n•\tStart Point punctuality  \n•\tIntermediate point punctuality \n•\tVehicle compliance \n•\tCustomer Complaints \n•\tBreaches \n•\tPartnering & Growth element \n•\tPatronage element \n•\tCalculation of Service payment in line with payment schedule \n•\tCalculation of performance adjustment \n•\tLogging of miscellaneous payments \n•\tSelf-Billing invoice creation \n•\tApproval & authorisation (by different roles) for payment \n•\tIntegration with payment system  \n   \nThe LCRCA requires suppliers to be compliant with either ISO27001 or Cyber Essentials Plus standards. Adopting a cloud-first strategy for all IT systems, the LCRCA mandates that any system must be fully hosted within the UK or EU. For ticket purchases, PCI compliance is essential. During the engagement session, suppliers are expected to detail their data requirements and specify the necessary feeds to ensure system functionality.",
    "communication": {
      "futureNoticeDate": "2025-11-03T23:59:59Z"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PNDZ-8253-CJJM",
      "name": "Liverpool City Region Combined Authority",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD72",
        "country": "GB",
        "locality": "Liverpool",
        "postalCode": "L3 1BP",
        "countryName": "United Kingdom",
        "streetAddress": "1 Mann Island"
      },
      "details": {
        "url": "https://www.liverpoolcityregion-ca.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PNDZ-8253-CJJM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "tender@liverpoolcityregion-ca.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "050360-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/050360-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-08-21T08:16:05+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-09-05T23:59:59+01:00",
        "description": "LCRCA will be hosting an online 60-minute presentation session via Teams for interested suppliers between Tuesday 9 September and Wednesday 10 September.\nLCRCA will present a slideshow for approx. 15mins, outlining the requirement and the expected quality levels we are looking for from bidders, with the remaining session time available for interested suppliers to ask questions.\nInterested suppliers should confirm their attendance\nto the presentation session to\nMartin.McLoughlin@liverpoolcityregion-ca.gov.uk and\nKarl.Bradbury@liverpoolcityregion-ca.gov.uk by no\nlater than midday on Friday 5 September 2025; following\nwhich they will be sent an invite to the presentation\nsession.\nA Q&A sheet capturing the discussion, and the\npresentation slides will be shared as part of the\ntender documentation for suppliers unable to attend\nthe session."
      }
    ]
  },
  "initiationType": "tender"
}