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AwardedFind a Tender · award

British Library Ticketing and Customer Journey Solution

Buyer: British Library →

BuyerBritish Library
StatusAwarded
DeadlineNot published
ValueValue not published
Published4 Jul 2022

What is being bought

The British Library ticketing solution

Delivery location

UK

Categories

Tickets 22459000Business services: law, marketing, consulting, recruitment, printing and security 79000000

Lot details

Lot 1

British Library ticketing solution

Statuscancelled

Award criteria
Quality — 60
Terms and conditions — 5
Cost — 35

What is included

ItemCategoryQuantity
1TicketsNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 22. The category anchor is Tickets (22459000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 227434 median · 26.5 average (330 of 743 with a bid count)4.4 average (357 of 743 with named award suppliers)Not published
Same buyer24 median · 4 average (1 of 2 with a bid count)1 average (1 of 2 with named award suppliers)Not published
Delivery region: UK23110 median · 52.8 average (85 of 231 with a bid count)7.4 average (96 of 231 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

018132-2022-001574-1

Statusactive
Value£394,301

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-034d7b
Latest release ID018132-2022
Latest release timestampMon Jul 04 2022 11:49:37 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodselective
Procurement method detailsCompetitive procedure with negotiation
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
4 Jul 2022award, contract018132-2022

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "018132-2022",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 3,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 4,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2022-07-04T12:49:37+01:00",
  "ocid": "ocds-h6vhtk-034d7b",
  "buyer": {
    "id": "GB-FTS-2052",
    "name": "British Library"
  },
  "links": [
    {
      "rel": "prev",
      "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:447973-2020:TEXT:EN:HTML"
    }
  ],
  "awards": [
    {
      "id": "018132-2022-001574-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-57421",
          "name": "Tessitura Network"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "001574",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "British Library ticketing solution",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "name": "Terms and conditions",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Cost",
              "type": "cost",
              "description": "35"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "UNITED KINGDOM"
        },
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "22459000",
            "scheme": "CPV",
            "description": "Tickets"
          }
        ]
      }
    ],
    "title": "British Library Ticketing and Customer Journey Solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The British Library ticketing solution",
    "classification": {
      "id": "79000000",
      "scheme": "CPV",
      "description": "Business services: law, marketing, consulting, recruitment, printing and security"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Competitive procedure with negotiation"
  },
  "parties": [
    {
      "id": "GB-FTS-2052",
      "name": "British Library",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "NW1 2DB",
        "countryName": "United Kingdom",
        "streetAddress": "96 Euston Rd."
      },
      "details": {
        "url": "https://www.delta-esourcing.com/",
        "buyerProfile": "https://www.delta-esourcing.com/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "08",
            "scheme": "COFOG",
            "description": "Recreation, culture and religion"
          }
        ]
      },
      "identifier": {
        "id": "United Kingdom",
        "legalName": "British Library"
      },
      "contactPoint": {
        "name": "Andy Kemp",
        "email": "andy.kemp@bl.uk",
        "telephone": "+44 1937546387"
      }
    },
    {
      "id": "GB-FTS-57421",
      "name": "Tessitura Network",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "US",
        "locality": "Dallas",
        "postalCode": "75230",
        "countryName": "United States",
        "streetAddress": "11700 Preston Rd, Suite 660 PMB 214"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "N/A",
        "legalName": "Tessitura Network"
      }
    },
    {
      "id": "GB-FTS-49007",
      "name": "British Library",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "NW1 2DB",
        "countryName": "United Kingdom",
        "streetAddress": "96 Euston Rd."
      },
      "details": {
        "url": "http://www.bl.uk"
      },
      "identifier": {
        "legalName": "British Library"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "018132-2022-001574-1",
      "value": {
        "amount": 394301,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018132-2022-001574-1",
      "dateSigned": "2022-07-01T00:00:00+01:00"
    }
  ],
  "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.\nTo view this notice, please click here: \nhttps://www.delta-esourcing.com/delta/viewNotice.html?noticeId=702781991\n GO Reference: GO-202274-PRO-20546135",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
4 Jul 2022 · 018132-2022 · award, contract
{
  "id": "018132-2022",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 3,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 4,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2022-07-04T12:49:37+01:00",
  "ocid": "ocds-h6vhtk-034d7b",
  "buyer": {
    "id": "GB-FTS-2052",
    "name": "British Library"
  },
  "links": [
    {
      "rel": "prev",
      "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:447973-2020:TEXT:EN:HTML"
    }
  ],
  "awards": [
    {
      "id": "018132-2022-001574-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-57421",
          "name": "Tessitura Network"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "001574",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "British Library ticketing solution",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "name": "Terms and conditions",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Cost",
              "type": "cost",
              "description": "35"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "UNITED KINGDOM"
        },
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "22459000",
            "scheme": "CPV",
            "description": "Tickets"
          }
        ]
      }
    ],
    "title": "British Library Ticketing and Customer Journey Solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The British Library ticketing solution",
    "classification": {
      "id": "79000000",
      "scheme": "CPV",
      "description": "Business services: law, marketing, consulting, recruitment, printing and security"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Competitive procedure with negotiation"
  },
  "parties": [
    {
      "id": "GB-FTS-2052",
      "name": "British Library",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "NW1 2DB",
        "countryName": "United Kingdom",
        "streetAddress": "96 Euston Rd."
      },
      "details": {
        "url": "https://www.delta-esourcing.com/",
        "buyerProfile": "https://www.delta-esourcing.com/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "08",
            "scheme": "COFOG",
            "description": "Recreation, culture and religion"
          }
        ]
      },
      "identifier": {
        "id": "United Kingdom",
        "legalName": "British Library"
      },
      "contactPoint": {
        "name": "Andy Kemp",
        "email": "andy.kemp@bl.uk",
        "telephone": "+44 1937546387"
      }
    },
    {
      "id": "GB-FTS-57421",
      "name": "Tessitura Network",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "US",
        "locality": "Dallas",
        "postalCode": "75230",
        "countryName": "United States",
        "streetAddress": "11700 Preston Rd, Suite 660 PMB 214"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "N/A",
        "legalName": "Tessitura Network"
      }
    },
    {
      "id": "GB-FTS-49007",
      "name": "British Library",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "NW1 2DB",
        "countryName": "United Kingdom",
        "streetAddress": "96 Euston Rd."
      },
      "details": {
        "url": "http://www.bl.uk"
      },
      "identifier": {
        "legalName": "British Library"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "018132-2022-001574-1",
      "value": {
        "amount": 394301,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018132-2022-001574-1",
      "dateSigned": "2022-07-01T00:00:00+01:00"
    }
  ],
  "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.\nTo view this notice, please click here: \nhttps://www.delta-esourcing.com/delta/viewNotice.html?noticeId=702781991\n GO Reference: GO-202274-PRO-20546135",
  "initiationType": "tender"
}