Official UK procurement notice
BNSSG ICB- Second Step - Safe Haven
Authority: NHS Bristol North Somerset & South Gloucestershire Integrated Care Board (Central government)
What is being bought
Published requirement descriptionThe Safe Haven offers a safe, calm and welcoming space for people aged 16+ experiencing emotional distress or mental health crisis. It provides immediate support to help individuals de escalate, develop short term safety plans, and access further help if needed. The service is accessible through self referral or via professionals, and offers in person, phone or virtual support in a relaxed, non clinical environment.
CPV: Health services
The lotProcurement structure
single lot · no lot value publishedLot #1NHS Bristol, South Gloucestershire and North Somerset ICB are using this notice as an…Awarded
NHS Bristol, South Gloucestershire and North Somerset ICB are using this notice as an intention to award notice.
Direct Award C has been used for the award of this contract. The existing provider is satisfying the original contract and will likely satisfy the proposed new contract. The services provided are the service specification are not changing considerably.
The Safe Haven offers a safe, calm and welcoming space for people aged 16+ experiencing emotional distress or mental health crisis. It provides immediate support to help individuals de escalate, develop short term safety plans, and access further help if needed. The service is accessible through self referral or via professionals, and offers in person, phone or virtual support in a relaxed, non clinical environment.
NHS Bristol, South Gloucestershire and North Somerset ICB intent to award this contract to an existing provider following Direct Award Process C.
The contract has been awarded for the period 01/04/2026 - 31/03/2029
This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB) and Gloucestershire ICB are currently working together in a formal "clustering" arrangement to prepare for their merger into a single, new organisation (name to be confirmed), effective from 1st April 2027.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 2 Mar 2026, 10:58 GMT
- Last source update
- 29 Jun 2026, 11:36 BST
- Authority reference
C424877- FTS notice number
2026/S 000-060671- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-065f42Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 12th March 2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
Publisher note: Decision makers: BNSSG ICB Board. The decision was taken on 6 November 2025. No potential or conflicts of interest from any individuals were identified in this process. BNSSG ICB Board approved the award of this contract under PSR direct award process C. Key Criteria 1. Quality and Innovation 2. Value 3. Integration, collaboration, and service sustainability 4. Improving access, reducing health inequalities, and facilitating choice 5. Social value Scoring Matrix • Where a provider has scored a "Not Assured" for one or more sections, they will not be awarded the contract. • Where a provider has scored "Conditionally Assured" for one or more sections, the ICB will consider the extent to which the partial assurance affects the overall delivery, and will ensure action plans are in place prior to contract finalisation. • Where a provider has scored "Assured" for all sections, the contract can be awarded. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 12th March 2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
Notice history
2 releases on Find a TenderPublished amendments (1)
VII.1) Information to be changed or added VII.2) Other additional information This serves notice as a Contract Award Notice following the completion of standstill with no representation to the award. Date of contract award: 26th June 2026 The contract has been awarded for the period 01/04/2026 - 31/03/2029 with no provision for extension included. The lifetime value of the 3 year contract is £2,92…
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Second Step LimitedSME | £2,928,143 † | — | Awarded |
Contracts
Contract 018315-2026-1 · Second Step LimitedSME
- Signed
- 6 Nov 2025
- Value
- £2,928,143
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
Bidders & participating suppliers
1 commercial party on the notice- Second StepAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.